It's been a few weeks since Google implemented its one-ad-per-domain rule. The rule was designed to provide a better user experience for searchers by eliminating multiple ads that lead to the same domain. Affiliates may bid on direct links, but they compete with merchant sites and other affiliates in the auction. This competition results in an invisible bidding war within the AdWords system.
Google suppresses duplicate ads, displaying only the ad with highest AdRank (normalized click-through x bid). However, the bids remain in the background of the bid landscape, even if the ads aren't shown. Billed CPC (define) escalates, so only one bidder "wins." Others with the same domain lose.
Many affiliates want to retain the conversion advantage from depositing a searcher directly on the merchant site. These affiliates use tricks to circumvent the policy or find loopholes. They use .net and .biz domains, which Google's system may not catch. They misstate the destination URL completely and send the pay-per-click (PPC) search traffic to the merchant site. Some will abandon Google entirely, due to the reduced upside opportunities. Others will remain within the invisible bid landscape, hoping to rise to the top AdRank often enough to make a profit and get some volume.
Affiliates who to stay in the mix, hoping to bid high enough and have compelling enough creative to win ad display, often have more than one aim. Large affiliates who receive a bonus or incentive from the merchant based on maintaining specific volume levels have an unfair advantage. They'll choose to dominate the listings. Often, these players use the most compelling copy, skirting the edge of editorial guidelines to maximize CTR (define) to get a high AdRank.
In some cases, affiliates may use copy the marketer wouldn't approve of if she directly bought the ads. By enabling these power affiliates with high payouts, however, the marketer may create a bid environment hostile to her own activity. In that case, the marketer could find affiliate ad shown instead of her own.
Some affiliates will continue to use direct-link ads. Yet if authorized by merchants, the highest percentage of keyword-arbitrage affiliates will use their own sites and domains to move arbitrage into a "remote" shopping environment based on data feeds or Web-services from merchants. To maintain approval from the engines, these affiliates will generate landing pages that provide a good user experience but don't create an exact clone of the merchant site experience.
In some ways, affiliates are even more data-driven than their counterparts in marketing departments. When affiliates engage in search keyword arbitrage, they risk their own money, so they tend to follow strict rules:
- Go first for low-hanging fruit.
- Try for brand terms, if the merchant allows it.
- Start conservatively on any untested keywords.
- Use highly compelling creative in Google and highly selective creative in Overture.
Affiliates essentially experiment to identify the highest returning "bets," leaving the leftovers to other affiliates and the marketer. This assures the affiliate of a good return. Affiliates build landing pages, sites, or both to arbitrage keyword traffic against sales at the merchant site. They must maximize conversion at every stage of the purchase process. Affiliates want to drive the searcher to the merchant site as quickly as possible at the site's best possible point.
Web services and product data feeds are already in place at many merchants to help affiliates looking to engage in the new style of PPC keyword arbitrage. These services and data feeds provide a toolset for the affiliate to build landing pages for paid search. Many toolsets even push out the first few steps of the sales process to the affiliate site, allowing for partial transaction stages.
These tools can also offer affiliates a highly tempting option: to build organic pages that might qualify as search spam. Some merchants will look the other way when affiliates build spammy pages, claiming plausible deniability. Yet the facts are plain. Any pages that contain duplicate content (served via a Web service or data feed) without value-added content could encourage search engines to change their organic algorithms to ferret out and penalize sites with duplicate content. The merchant site itself may be penalized if the product copy sent through the data feeds and APIs (define) is the same used on the primary site.
A few merchants and affiliates who take advantage of paid search and pushing the line on acceptable practices may cause major algorithmic changes at Google, Yahoo, and MSN.
Search engine marketing may become an industry where the unintended consequences result in a cure worse than the disease.
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Kevin Lee, Didit cofounder and executive chairman, has been an acknowledged search engine marketing expert since 1995. His years of SEM expertise provide the foundation for Didit's proprietary Maestro search campaign technology. The company's unparalleled results, custom strategies, and client growth have earned it recognition not only among marketers but also as part of the 2007 Inc 500 (no. 137) as well as a number 12 position on Deloitte's Fast 500. Kevin's "Paid Search Strategies" column for ClickZ is read by thousands, and his book, "The Eyes Have It: How to Market in an Age of Divergent Consumers, Media Chaos and Advertising Anarchy," has been widely praised.
Industry leadership includes being a founding board member of SEMPO and its first elected chairman and active participation on DMA and IAB committees. "The Wall St. Journal," "BusinessWeek," "The New York Times," Bloomberg, CNET, "USA Today," "San Jose Mercury News," and other press quote Kevin regularly. Kevin lectures at leading industry conferences, plus New York, Columbia, Fordham, and Pace universities. Kevin's expertise is also valued by Wall Street, and he has been invited to brief analysts and clients of JPMorgan, RBC, UBS, Piper Jaffray, Bear Stearns, Citicorp, and others. Kevin earned his MBA from the Yale School of Management in 1992 and lives in Manhattan with his wife and daughter.
Article Archives by Kevin Lee
Don't Sell to Visitors From Corporate HQ - Sep 5, 2008
Learn How to Say No to Dumb Ideas - Aug 29, 2008
Trust: The Backbone of Consumer Satisfaction - Aug 22, 2008
Analyzing the Perils of Government Regulation - Aug 15, 2008
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