Archive for Michael Pastore

Showing 1761 items

• i33
  i33 Communications is a New York-based interactive agency specializing in strategy, design, technology, and online advertising management. Jan 7, 2005
• Tech Jobs Will Continue to Move Overseas
  By the end of 2004, one out of every 10 jobs with U.S.-based IT vendors and IT service providers will move to emerging markets, as will one out of every 20 IT jobs within user enterprises. Jul 30, 2003
• Web Conferencing Hopes to Build on 2001
  The worldwide Web conferencing market generated $266 million in revenue in 2001, according to Frost & Sullivan, and could reach as much as $2 billion by 2008. Apr 5, 2002
• Computer-Music Connection Stronger Than Ever
  More than 40 percent of home Internet users in the United States have downloaded MP3 files onto their home computers, according to a study by Parks Associates, and they are storing an average of 305 music files. Mar 28, 2002
• Increased Security Spending Includes Personnel
  Security spending at most organizations accounts for somewhere between 2 and 20 percent of the total IT budget, according to research from Giga Information Group, Inc., and more of this money is being spent on personnel. Mar 27, 2002
• Online Trading Market Sees Stagnant Growth
  The online trading industry has seen little new growth in the past six months, according to a study by J.D. Power and Associates, with only a 2 percent increase in new investors. Mar 26, 2002
• PC Forecast Gets a Lift
  IDC has raised its forecast for worldwide PC shipment growth in 2002 from 1.8 percent in December to 3.0 percent after it saw signs of growth in some key markets. Mar 20, 2002
• Wireless Users Aren't a Loyal Bunch
  Compelling offers and targeted branding campaigns could win over customers looking for wireless Internet products and services, a study by ConStat found. Even wireless voice customers have a tendency to switch providers. Mar 19, 2002
• Free Content Still the King Online
  Nearly three-quarters of online adults cannot understand why anyone would pay for content online, according to research by Jupiter Media Metrix. Mar 18, 2002
• Mobile Phone Sales Suffer First Negative Year
  The slowdown in technology spending made its way to the mobile phone market in 2001, when the market suffered its first drop in unit sales, according to Gartner Dataquest. Mar 15, 2002
• Britons Increase Use of Interactive Technologies
  The British have demonstrated a voracious appetite for interactive technologies such as the Internet, e-mail and instant messaging, according to a report by MORI and Egg. Mar 15, 2002
• DTV Taking Over Europe
  More European households will be watching digital TV than will be using the Internet by 2006, according to Jupiter MMXI. Mar 13, 2002
• Has the Time for Voice Applications Finally Arrived?
  Sure it's inexpensive and more flexible when compared to traditional telephone service, but is using the Internet for voice applications ever really going to take off? Mar 7, 2002
• At-Home Internet Users Approaching Half Billion
  The number of people with Internet access from home worldwide is nearing 500 million, according to Nielsen//NetRatings. Mar 6, 2002
• Businesses, Employees Leading Wireless Market to Growth
  Business-to-employee services led the wireless e-business market in 2001, a year when wireless e-business revenue totaled $110 billion, according to Gartner. Mar 5, 2002
• Broadband Users Pull Ahead in Online Hours
  Broadband Internet usage outpaced narrowband usage for the first time in January 2002, according to Nielsen//NetRatings, as broadband surfers logged 1.19 billion hours. Mar 5, 2002
• Fraud Continues to Haunt Online Retail
  Online fraud losses for 2001 were 19 times as high, dollar for dollar, as fraud losses resulting from offline sales, GartnerG2 found. Mar 4, 2002
• HTMail
  HTMail offers opt-in mailing lists. Feb 27, 2002
• Streamies Say They Might Pay for Content
  Consumers appear unwilling to pay for music downloads, but a study by Arbitron and Edison Media Research found that attitudes change when it involves streaming audio content. Feb 27, 2002
• CRM TakesPriority Among IT Investments
  More U.S. businesses will spend $500,000 or more on CRM technology over the next two years than they will on other large-scale infrastructure projects, but a report by Jupiter Media Metrix questions whether all this spending will really improve customer service. Feb 25, 2002
• Subscriptions Not Music to Consumers' Ears
  The RIAA says that illegal downloading and burning of CDs is partly to blame for the music industry's difficult year in 2001, and consumers remain unwilling to pay for online music. Can you say impasse? Feb 25, 2002
• E-Business Spending Creeping Back
  AMR Research's quarterly survey results for the fourth quarter of 2001 show a planned increase in e-business budgets of 9 percent, up from 7 percent in the previous quarter. Feb 22, 2002
• VOD Still Years Away
  An increasing number of U.S. households have moved to broadband Internet connections, but legitimate video-on-demand services won't be all the rage in 2002. Feb 20, 2002
• U.S. E-Commerce Spikes in Q4 2001
  U.S. retail e-commerce sales for the fourth quarter of 2001 totaled $10.043 billion according to the Department of Commerce, up 13.1 percent from the fourth quarter of 2000. Feb 20, 2002
• Consumers Prefer Pieces to PCs
  The PC market is still on life support, and maybe it's because consumers are choosing to update existing systems rather than buying new ones. Feb 15, 2002
• Free or Paid, Greetings Sites Draw Valentine's Crowd
  Flowers and greeting cards were popular online choices in the days leading up to Valentine's Day, even though the latter aren't always free these days. Feb 15, 2002
• Big Years Ahead for WLAN Market
  More than 21 million Americans will be using public WLANs in 2007, attracted by the cheap and superfast remote Internet access provided in airports, shopping malls, coffee bars and hotels, according to a report by Analysys. Feb 14, 2002
• January Puts Travel Sites Back on Their Feet
  Nearly 95 million people worldwide visited online travel sites in January 2002, according to comScore, making it a record month for traffic to the travel sector. Feb 14, 2002
• Home Networks Not Connecting with Consumers
  Home networks have found an audience among early technology adopters, but vendors, service providers and retailers have yet to convince the mass market of the technology's upside. Feb 13, 2002
• Certain Applications Could Lead Consumers to Broadband
  It's been said that broadband has to be sold to consumers based on its applications, not its speed. A survey by Sage Research examined which high-speed applications will get consumers to pay. Feb 13, 2002
• Video Game Industry Raises the Bar in 2001
  The U.S. video game market had its best year ever in 2001, and now it turns its head to the convergence of broadband, the Internet and gaming. Feb 12, 2002
• DSL Finding a Home in Europe
  Among North American residential broadband customers, cable access has been the popular way to speed up their Internet access, but DSL is making some progress in Europe, the Yankee Group found. Feb 7, 2002
• More IT Dollars Headed for Security
  Heightened security concerns are forcing companies to devote an increasing amount of their tight IT budgets to security, whether that means buying security software and turning to managed security services. Feb 6, 2002
• Broadband Lacks a European Audience
  Broadband Internet access is being adopted so slowly that GartnerG2 predicts only 10 percent of the households in France, Germany and Britain will have broadband access by 2006. Feb 5, 2002
• Advertising Gimmicks Draw Super Bowl Traffic
  Super Bowl XXXVI wasn't a parade of dot-com ads like it was a couple of years ago, but some advertisers did manage to see their Web traffic spike. It remains to be seen, however, whether gimmicks that send people online sell any products. Feb 5, 2002
• Handheld Market Still Showing Signs of Life
  The European market for handhelds is still buoyant, IDC found, with an 8 percent increase in shipments for 2001. Jan 31, 2002
• Increase in Mobile Workers Creates New Challenges
  There are more than 78 million remote and mobile workers in the United States, including frequent travelers, telecommuters, multisite workers, non-office workers and mobile office workers, and in the 21st century they all need access to data. Jan 31, 2002
• Incentives Still Key to Mobile Advertising
  Nearly all of the respondents to a Nokia-sponsored survey on mobile marketing agreed it would be more widely embraced if it provided a benefit such as keeping the cost of wireless services down. Jan 30, 2002
• Wireless, Broadband Changing Face of Telecom
  Consumer adoption of wireless and broadband services could mark what Forrester Research calls "the beginning of the end for conventional telecommunications networks." Jan 29, 2002
• Internet Part of the Family in Canada
  The average Canadian family spends more than 32 hours per week online, according to an Ipsos-Reid study, and the majority of families would choose to take their computer in the old "desert island" question. Jan 29, 2002
• SMBs Could Drive Software Market
  Small and medium-sized businesses could be a major force in the software market, according to Jupiter Media Metrix, which expects financial management, CRM and e-commerce applications to lead the way. Jan 28, 2002
• Internet Key to Communication Among Youth
  The Internet has become the primary communication tool for teens, surpassing even the telephone among some groups, according to a study by AOL. Jan 25, 2002
• iTV Awaits Prime Time
  Stop us if you've heard this before: the interactive TV market is beginning to take shape in North America, but it won't rely on advertising and may never catch the European market. Jan 23, 2002
• PC Market Has Nowhere to Go But Up
  The U.S. and worldwide PC markets both suffered from a decline in shipments in2001, according to preliminary figures from Gartner Dataquest, marking only the second time that's ever happened. Jan 23, 2002
• Broadband Prices Are Up; Adoption Rates Are Down
  Rates for consumer broadband Internet service rose steadily throughout 2001, climbing to their highest levels on record by the end of the year, according to ARS, Inc. And it may not be a coincidence that the number of broadband subscribers isn't growing as fast as it once was. Jan 17, 2002
• 2001: An Online Travel Odyssey
  Online travel sales were in the midst of what e-commerce research firm comScore calls "almost juggernaut-like growth" at the time of the Sept. 11 attack, and they haven't recovered yet. Jan 16, 2002
• Wireless Voice Encroaching on Wireline Customers
  The number of wireless voice subscribers in the United States has grown from 109 million at the end of 2000 to approximately 128 million at the close of 2001, according to a Yankee Group survey, which means carriers are running out of potential customers. Jan 15, 2002
• Time for IT to Rise from the Ashes?
  Coming off the first-ever year-to-year drop in U.S. IT spending, there's no lack of research predicting 2002 will be a better year to be in the technology business. Jan 14, 2002
• Citizens Taking Government Business Online
  More than half of American adults with online access visited a government Web site in the past year, according to the National Technology Readiness Survey, but more surprising is the number of people who did business with governments online. Jan 10, 2002
• Despite Economy, European E-Commerce Forecasts Stand
  Forrester Research predicts the online retail sector in Europe will grow to €32.8 billion in 2002, an increase from its earlier projection of €32.5 billion. Jan 10, 2002
• Applications May Lead Europeans to Broadband
  Only 4 percent of online users in Europe have broadband Internet access, a Forrester Research report found, despite increased usage of the types of applications made for broadband. Jan 9, 2002
• At-Work Surfers Catch Advertisers' Eyes
  For obvious reasons, the Online Publishers Association wants advertisers to know that the most wanted consumers are surfing the Internet at work, and not watching television. Hardly a shock, but the research still offers seldom seen stats about Internet usage on the job. Jan 9, 2002
• TV Still Top Choice for News
  Nearly two-thirds of the U.S. online population regularly turns to the Internet as a source for news, but the Net still trails cable television, network TV and radio, according to a Market Facts Inc. study. Jan 8, 2002
• Holiday E-Commerce Shows Modest Increases
  The final word from Jupiter Media Metrix is that, on average, 51.3 million unique visitors went to shopping sites each week during the 2001 holiday season, up 50 percent compared to the 2000 holiday shopping seasonand up 95 percent versus 1999. Jan 7, 2002
• Northern States Lead Holiday Shopping Parade
  More data from the 2001 holiday shopping season shows women led the way for online purchases, and that the northern states showed more online buying activity, despite the unseasonably mild "sweater weather" that ruled the season. Jan 4, 2002
• Value Sites Win, Customer Service Loses
  A post-holiday report card from Jupiter Media Metrix found that customer service e-mails are still falling on deaf servers, while Nielsen//NetRatings revealed that value retailers saw the biggest increases in traffic over last year. Jan 3, 2002
• Shoppers Show Confidence in Internet for Holidays
  Most of the data compiled from the 2001 holiday shopping season has yet to be disseminated, but the basic theme seems to be more shoppers spending more money. Jan 2, 2002
• IT Spending in 2002: Cautious and Conservative
  Estimated total U.S. IT spending in 2001 could decrease by as much as 5 percent from 2000 and increase 4 percent in 2002 over 2001, according to Giga Information Group, Inc. Jan 2, 2002
• VOD Must Stick to TV
  The market for video-on-demand will grow to $641.9 million by 2006, according to Jupiter Media Metrix, but it must focus on the TV as its delivery platform, not the PC. Dec 28, 2001
• Online Marketing Part of the Strategy in Europe
  Nearly half of European marketers are engaged in online marketing as part of their marketing strategy, according to a DoubleClick study, and they're most likely to be involved in e-mail marketing. Dec 27, 2001
• PDA Market Slow in Q3
  The economy has taken a toll on the PDA market, like everything else, but an October release date for Microsoft's Pocket PC operating system also put a dent in the third quarter numbers. Dec 26, 2001
• More Banks Offering Online Services to Customers
  Community banks continue to invest in technological tools and applications that provide value to customers and increase operational efficiency, according to the Independent Community Bankers of America and Infinet Resources. Dec 21, 2001
• IT Helps Nonprofits Increase Productivity
  A study by Princeton Survey Research Associates found that information technology has enhanced the work of human service nonprofit organizations, saving time and increasing productivity. Dec 20, 2001
• It's Diversify or Die for Online Media Firms
  There's still considerable growth ahead for the online advertising market, but at 3 percent of the total advertising market it's not enough to support companies that don't diversify, GartnerG2 found. Dec 19, 2001
• IT Spending to Bounce Back in 2002
  IT/IS spending in the United States and Europe hit rock bottom in 2001, but is expected to rebound in 2002, according a survey released by CyberAtlas Research. Dec 18, 2001
• Europeans Still Working the Kinks Out of E-Commerce
  Accenture's annual eFullfillment survey expanded to Europe this year, and found online shopping is much more complicated for Europeans than it is for Americans. Dec 13, 2001
• Retailers Learning from Past Web Woes
  Despite widespread discounts and promotions, many retailer's online operations are proving to be surprisingly effective, according to research by Shop.org and The Boston Consulting Group. Dec 11, 2001
• Retailers Learning from Past Web Woes
  Many retailer's online operations are proving to be surprisinglyeffective, according to research by Shop.org and The Boston ConsultingGroup, and an increase in efficient online marketing may get the credit. Dec 11, 2001
• Consumers Shift from Catalogs to Web
  A report on the catalog industry from DoubleClick's Abacus division found a consumer purchasing channel shift -- away from catalogs and toward online shopping. Dec 10, 2001
• ISPs Barely Passing Customer Service Tests
  A survey by the National Regulatory Research Institute and BIGresearch of more than 14,000 Internet users found that almost half have complained to their ISP about the quality of service. Dec 6, 2001
• Consulting, Integration Firms Stake Claim to CRM Market
  While economic conditions appear to have forced some companies to delay projects or reduce the scope of implementation, Dataquest predicts the CRM market will have a healthy 2002. Dec 5, 2001
• PCs Still Rule the E-Commerce Roost
  Research from GartnerG2 predicts that as much as 10 percent of the B2C e-commerce transactions in the United States will be done through devices other than the PC by 2005. Dec 5, 2001
• Internet Ads Still Feeling Industry Woes
  Internet advertising in the United States remains off, but the Interactive Advertising Bureau insists the Internet market is more than holding its own compared to other advertising sectors. Dec 4, 2001
• Business Installations Will Lead DSL Providers
  Even though residential installations continue to dominate the worldwide DSL market, Cahners In-Stat found that the business DSL market will provide a substantial market for service providers. Dec 3, 2001
• Online Shopping Looks Merry and Bright
  Jupiter Media Metrix weighs in with its numbers for post-Thanksgiving online shopping by finding 43 percent more visitors to shopping sites during Thanksgiving week in 2001 than in the previous year. Nov 29, 2001
• British Users Will Lead E-Commerce in Europe
  Despite consumer pessimism and the U.S. recession, European online retail spending will grow this holiday season to 160 percent of the total for 2000, bringing in €4.1 billion according to Forrester Research B.V. Nov 27, 2001
• Even Online, Department Stores Draw Holiday Crowds
  It doesn't make much sense that the day after Thanksgiving would signal the start of the online holiday shopping season, but consumers conditioned to shop in an offline world make the most of the traditional start of the gift-buying season. Nov 26, 2001
• In Store or Online? Depends Who You Ask
  This much we know: it's been an emotional and unsettling autumn, and that has not been good for the economy. But how that will influence holiday spending, and whether it's spent online or offline, we have yet to find out. Nov 21, 2001
• Branches Still Rule Banking in Europe
  Slightly more than one-quarter of European consumers with Internet access bank online, according to a report by Datamonitor, and British Internet users are the most likely to go online for their banking needs. Nov 19, 2001
• E-Tailers Try to Master the Customer Service Thing
  Thirty-five percent of all Americans report being very satisfied with their online holiday shopping experience, which is better than years past, but also leaves room for improvement. Nov 19, 2001
• Toys Lead E-Retail into Holiday Season
  A significant increase in the number shoppers at toy sites during the week ending Nov. 11 has led analysts to declare that week the beginning of the holiday shopping season. Nov 15, 2001
• IT Budgets Rose Slightly in 2001
  IT budgets in the United States increased in 2001, but not nearly as much they were forecast to rise back in January of 2001. Nov 15, 2001
• Number of U.S. Internet Subscribers Drops Again
  The number of U.S. households subscribing to online services declined nearly 4 percent during the thirdquarter of 2001, according to a report from Telecommunications Reports International, the second decline this year. Nov 15, 2001
• More Indications of a Healthy Holiday Season Online
  A report by eMarketer expects a record quarter for online consumer spending in the fourth quarter of 2001, and more than 14 million more shoppers than went online than in 2000. Nov 14, 2001
• Instant Messaging Has Gone to Work
  It's not a surprise that a Jupiter Media Metrix study found the time spent using instant messaging applications was up 48 percent at home in the past year, but it is a surprise to see the time spent instant messaging at work was up 110 percent. Nov 14, 2001
• Latin American E-Commerce Still Has Hurdles to Clear
  Online retailing revenues in Latin America are expected to reach $1.28 billion by the end of 2001, more than double the $540 million from 2000, according to a report from the Boston Consulting Group. Nov 13, 2001
• Life in the Slow Lane is Just Fine
  Nearly three-quarters of the dial-up Internet subscribers in the United States are content with the quality of their Internet service, which is bad news for high-speed providers trying to convince consumers to switch to broadband. Nov 12, 2001
• Consumers Lack Interest in Online Gift Registries
  Almost three-quarters of the online buyers in the United States have not viewed, created or purchased from an online gift registry, according to research by Jupiter Media Metrix. Are retailers missing the boat or are consumers just not interested? Nov 8, 2001
• Interest in Electronic Billing Up Slightly
  With Americans taking a closer look at their mail, it might be a good time for electronic billing and payment providers to convince consumers to change their long-established routines. But that appears unlikely for the time being. Nov 6, 2001
• Lump of Coal for E-Commerce Predictions
  Flying in the face of research that has predicted a prosperous holiday season for online retailers, a study by Odyssey found online consumers have become wary of e-commerce. Nov 5, 2001
• European Consumers Left Off the Broadband Wagon
  The high cost of access and an inability to relay the benefits are deterring European consumers from using broadband technologies to access the Internet, according to a report by Datamonitor. Nov 1, 2001
• Convenience Key to Successful Holiday Season
  Online retail and travel sales from the 2001 holiday season will reach approximately $11.9 billion, according to Jupiter Media Metrix, and sites that provide convenience for consumers stand to benefit the most. Oct 31, 2001
• Spending Carefully or All Teched Out?
  Preliminary results from a Knowledge Networks/Statistical Research study found that the spread of many consumer media technologies has leveled off. Is it the weak economy, markets reaching critical mass or are consumers just all teched out? Oct 31, 2001
• E-Mail Marketing 'In' for the Holidays
  With all the attention being paid to the mail, it should come as no surprise that proponents of e-mail marketing say it's the way to go for the upcoming holiday season. But the latest research on the subject shows marketers can indeed benefit if they're careful. Oct 30, 2001
• IT Spending Down, Productivity Up
  A report on worldwide IT trends from META Group found the first-ever sharp decrease for IT spending, but more productivity from IT employees. Oct 30, 2001
• E-Commerce Shows No Lasting Effect from Terror Attack
  The events of Sept. 11 have not had a long-lasting negative effect on online shopping, nor have they prompted people to turn to the Internet as an alternative to public shopping places. Oct 29, 2001
• Connecting Channels Key to Online Banking
  The key to succeeding with online banking isnot attempting to move all interactions online, a study by the TowerGroup suggests, but rather connecting the multiple channels use to take care of their banking needs. Oct 25, 2001
• End Predicted for IT Sector Slump
  The tech sector is suffering from what amounts to a hangover after wild overspending in 2000, according to Forrester Research, and the effects should wear off in the third quarter of 2002. Oct 24, 2001
• Internet, Auto Industry Learning to Get Along
  Nearly half of automobile dealerships in the United States are using the Internet topurchase used vehicle inventory, according to a study by Q2 Brand Intelligence, which found the Internet becoming an increasingly important part of the auto industry. Oct 23, 2001
• New Records Predicted For Holiday E-Commerce
  Holiday e-commerce will reach record levels in 2001, despite economic uncertainty, according to Nielsen//NetRatings and Harris Interactive. But outside North America, holiday e-commerce is really starting to take off. Oct 22, 2001
• Internet Use by Canadian Businesses Evolves
  The majority of Canadian businesses now have a Web presence, but most of them are not using the Internet to its full marketing potential, according to a study by the Canadian Marketing Association. Oct 22, 2001
• IT Spending Takes a Hit
  Overall business IT spending is expected to fall more than 12 percent from 2000 estimates, according to Cahners In-Stat. It would be the first such decline in the last decade. Oct 18, 2001
• Businesses Will Lead Wireless Net Adoption
  Led by an increase in business users, the number of wireless Internet subscribers in the United States will increase from approximately 5 million in 2000 to more than 84 million in 2005, according to IDC. Oct 18, 2001
• 35 Million Broadband Users Predicted by 2006
  The troubles being experienced by some broadband providers aren't indicative of the future of broadband, according to a report by Jupiter Media Metrix. The research predicts that more than 40 percent of the U.S. online households will be sporting fat pipes by 2006. Oct 17, 2001
• E-Commerce Survives an Enigmatic September
  Despite a national tragedy and an economy in turmoil, the September e-commerce numbers aren't quite as bad as some may have feared. Oct 16, 2001
• E-Commerce Should Hold Its Own This Holiday Season
  Consumer confidence remains a question mark, but one of the first looks at the upcoming holiday season is a survey sponsored by Advertising.com, which found 75 percent of shoppers will spend at least the same amount of money they did last year. Oct 15, 2001
• Net Users Finding P2P Music Alternatives
  Research from Jupiter Media Metrix makes it pretty clear that Internet users are determined to use P2P networks for digital music distribution, and a report from Webnoize says that maybe the major music labels should take note. Oct 11, 2001
• Slowdown Reaches PDA Sales
  Retail unit sales of PDAs in the United States grew by 11.9 percent in August 2001, according to NPD Intelect. That's a far cry from the 207.5 percent increase in unit sales in August 2000. Oct 11, 2001
• Companies Lack Understanding of Information Security Issues
  The security of just about everything is now under a microscope, and that includes everything from customer data on consumer-facing Web sites to wireless corporate networks. As a result, IDC expects the worldwide market for information security services to reach $21 billion by 2005. Oct 10, 2001
• Multichannel Shoppers Key to Retail Success
  Shoppers who use multiple channels -- store, catalog and online -- tend to spend more and be more loyal, according to a Shop.org study. But it remains unclear whether retailers can take advantage of what consumers want from tri-channel retailers. Oct 10, 2001
• Internet Bandwidth Expands Around the Globe
  The amount of bandwidth being delivered over the Internet keeps growing at a strong rate, with the most obvious pattern being less dependence on the United States as part of the Net's infrastructure. Oct 9, 2001
• Consumers Prefer Local Telco for Bundling
  There is a strong interest among consumers for receiving multiple communications services from a single provider, according to research by the Yankee Group and CTAM, and the local phone company is the most likelysource. Oct 8, 2001
• IT Worker Shortage Continues
  Despite an economic downturn, and the highest unemployment rate in almost four years, a study by CompTIA found the average number of open IT service and support positions in American companies has more than tripled since 1999. Oct 3, 2001
• Light At The End Of Advertising's Tunnel
  After earlier downgrading overall advertising spending projections, media consultant Jack Myers is singing a slightly different tune, writing in the Myers Report newsletter that long term ad spending prospects have improved. Oct 3, 2001
• Lack of Taxes Costing States a Bundle
  State and local governments will lose $13.3 billion in revenue this year because of the moratorium on the taxing of e-commerce purchases, according to a University of Tennessee study, which says the losses are greater than previously believed. Oct 2, 2001
• Crisis Means More News Traffic, Disrupts E-Commerce
  The tragic events of Sept. 11 provided a lesson on how major news events can change the way people use the Internet. The number of visitors to news sites doubled in the week after the attack, and e-commerce temporarily screeched to a halt. Sep 27, 2001
• Little Has Changed on Digital Music Front
  The launch of music subscription services from major media companies are quickly approaching and the Napster debate has been shoved into ancient history, but consumers still want music for free and media companies lack universal standards. Sep 27, 2001
• Use of Wireless Voice, Data Services Increases
  Before wireless carriers can convince consumers to subscribe to wireless Internet services, they must first demonstrate they can handle voice service. And that's not an easy thing to do in an environment where revenues decrease as customers increase. Sep 26, 2001
• DSL May Find Opportunity in Digital TV
  DSL has proven to be the most successful broadband access technology, and it stands to gain new users as it develops applications such as digital television. According to Strategy Analytics, 46 million homes worldwide will be using their phone line to watch digital TV by 2008. Sep 25, 2001
• Photography, Like Everything Else, Now Increasingly Digital
  Good old-fashioned photography, both still and video, continues to converge with computers and the Internet, transforming cameras into network devices and creating new opportunities for storage and retrieval. Sep 25, 2001
• Consumers Gain Interest in Bluetooth for Wireless Communications
  Consumers' familiarity with and interest in the wireless communication standard known as Bluetooth are on the rise, which means good things should lie ahead for manufacturers of Bluetooth-enabled equipment. Sep 24, 2001
• Economy Drags Down Online Ad Spending
  Online ad revenues declined 7.8 percent in the first half of 2001 compared to the first half of 2000, according to the IAB's Ad Revenue Report, which points all of its fingers at the economic slowdown. Sep 24, 2001
• Consumers Shop Online Despite Abundance of Problems
  The second annual international study of online shopping by Consumers International found that Internet shoppers still cannot shop with confidence. But that doesn't appear to stop Internet users in the world's most advanced online markets. Sep 20, 2001
• Networks Going Wireless at Home and Work
  Networks without wires, also known as WLANs, are becoming more prevalent in homes, businesses and will eventually be used in public, according to several reports on the subject. Sep 20, 2001
• U.S. Households Dropping Additional Phone Lines
  Some U.S. households are getting rid of their additional phone line, according to research by Gartner's Dataquest unit, but this isn't necessarily bad news for the telecommunications industry. Sep 19, 2001
• Worldwide Cellular Sales Showing Slow Growth
  Worldwide cellular handset sales will see modest growth in 2001 as Western Europe's market saturation takes effect, but Cahners In-Stat predicts m-commerce will come to the carriers' rescue in Europe sooner rather than later. Sep 18, 2001
• More Mailboxes on the Way
  The number of worldwide e-mail mailboxes is expected to increase at a compound annual growth rate of 138 percent from 505 million in 2000 to 1.2 billion in 2005, according to IDC. Sep 17, 2001
• Internet Plays Backup Role During Crisis
  The Internet may have seemed full to capacity in the wake of terrorist attacks on New York and Washington, but a survey from the Pew Internet & American Life Project found it was used mainly to supplement TV and telephones. Sep 17, 2001
• Consumer-Facing Drug Sites Coming Up Short
  A study of several major pharmaceutical industry direct-to-consumer Web sites byElectronic Ink has found that poor user experience has likely had a negative impact on ROI. Sep 13, 2001
• Business-Critical Applications Driving Wireless Initiatives
  Wireless and mobile transactions will account for nearly 20 percent of business-to-business transaction volume and 25 percent of business-to-consumer traffic by 2003, according to a recent study released by META Group Inc. Sep 12, 2001
• Consumers Turn Backs to Bells and Whistles
  U.S. consumers are more likely to revisit Web sites that are fast loading, customizable and more informative than those that offer rich media or content delivery to wireless handsets, according to research by Jupiter Media Metrix. Sep 11, 2001
• Online Seniors Enthusiastic About Internet Use
  Few American seniors go online, but those that do are fervent users of the Internet who rely on e-mail to keep them in touch and use the Web for health-related information. Sep 10, 2001
• New Payment Options Will Open E-Commerce to Teens
  Teenagers are an Internet-savvy flock that loves to shop. But teenage payment systems, the ideal way to capture a market without credit cards, haven't caught on. A report from Datamonitor examines the problem. Sep 7, 2001
• Computer, Net Access Standard for Many Americans
  The Census Bureau -- the federal government's counters of all things countable -- found that computer and Internet use climbed steadily from the late 1990s through 2000, but certain groups are still likely to remain unplugged. Sep 6, 2001
• U.K. Users Lead Europe's Online Banking Charge
  U.K. Internet users lead the market for online banking in Europe -- a market that Datamonitor predicts will consist of 75 million consumers using PCs and mobile devices to bank online by 2005. Sep 5, 2001
• Offline Banks Exhibiting Online Dominance
  Following a trend established by the retail industry, offline brands in the financial services industry are proving to be more popular with consumers than pure-play Internet alternatives, according to Jupiter Media Metrix. Aug 29, 2001
• Businesses Maintain Wireless Strategies
  M-commerce may be little more than a pipe dream for now, but a report by The Intermarket Group found that having a mobile wireless strategy is emerging as an essential component for most e-business plans. Aug 29, 2001
• U.S. Consumers Still Not Sold on iTV
  Nearly three-quarters of consumers still need to be convinced that iTV is the indispensable enhancement the industry believes it to be, but a couple of iTV applications in particular may be the key to adjusting consumer attitudes. Aug 28, 2001
• Asia-Pacific Speeding Up Internet Connections
  The Asia-Pacific region (excluding Japan) will have 37.8 million broadband Internet subscribers by2005 predicts Gartner's Dataquest Inc. Aug 28, 2001
• The Future of E-Procurement? We'll Wait and See
  Electronic procurement seems like a good idea, but it isn't being used for large, direct purchases. And in addition to previously existing concerns about security, integration and standards, we can now add a questionable economy. Aug 27, 2001
• The Music Battle Silenced, It's Time for Movies to Step Up
  Video-on-demand got a big boost from the August announcement by five of Hollywood's biggest studios that they will make movies available via broadband connections. But there are still issues with access technologies, pricing models and security that need to be examined. Aug 23, 2001
• Move to Broadband Changes How the Web is Surfed
  The number of residential Internet users with high-speed connections keep rising, signaling not only a change in how consumers access the Internet, but also how they use it once they're online. Aug 22, 2001
• Gaming and the Internet Maintain Collision Course
  Far from the days when you had to visit an arcade, the videogame market now encompasses PCs, consoles and the Internet, and will be worth an estimated $21.1 billion by 2003, according to IDC. Next up: taking the games with you. Aug 22, 2001
• New Peripherals Thrive in PC Downturn
  PC sales have had a bad year, but sales of peripherals -- the removable memory, CD drives, LCD monitors and other new toys computer users increasingly can't live without -- have had a robust year, NPD Intelect found. Aug 16, 2001
• Questions Remain for M-Commerce; It's Time for Answers
  M-commerce remains a work in progress, especially in North America. But time may be running out if it ever wants to make a bang at all. Aug 16, 2001
• ISPs Trying to Stay in the Broadband Game
  Pure-play ISPs are going to have an uphill battle competing with incumbent telecommunications and cable providers in the residential broadband market, but a report from The Yankee Group found you can't count them out. Aug 15, 2001
• As Hosting Evolves, Services Can Reign Supreme
  U.S. companies can save in the neighborhood of $6 to $12 million over three years by outsourcing their hosting responsibilities, according to Jupiter Media Metrix. But as more companies come to this realization, the hosting market will evolve far beyond hosting. Aug 15, 2001
• Internet Traffic Continues to Grow, Despite the Glut
  Much has been made of the so-called "bandwidth glut" and the supposed lack of traffic making its way around the Internet. But one of the Net's founding fathers has stepped up with what he calls proof the Internet is growing faster than ever before. Aug 15, 2001
• Global Companies Lead B2B Charge
  Before you jump on the B2B wagon, here's a reality check for you: Nearly half of all businesses use "traditional" methods when conducting business. And we're talking about hard copies, faxes and floppy disks. Aug 14, 2001
• Banks Hold The Key To Online Trust
  Online consumers looking to move their shopping and finances online have two choices: They can try to remember an increasing amount of user names, passwords and personal information; or they can go the route of a digital wallet-type service. In the end it comes down to who you trust. Aug 14, 2001
• Back-to-School Shopping a Lesson in E-Commerce
  The weeks leading up to the start of school have long been a roaring time for retailers, but as the annual school supply and apparel festivities move online, they offer a lesson in online shopping for consumers of the future. Aug 13, 2001
• Online Channels Making Headway in France
  The online landscape of France, which for years has been dominated by Minitel, will begin to a migration to the Web, interactive digital television and wireless services over the next five years according to Forrester Research. Aug 13, 2001
• Demand for Broadband Exists at the Right Price
  One-third of U.S. households currently subscribing to dial-up Internet service are interested in upgrading to broadband service in the next 12 months, according to a survey by Parks Associates. Aug 10, 2001
• Customer Service, New Channels Lead M-Commerce in Europe
  M-commerce in Europe is primarily being driven by companies wishing to gain new channels to market and improve customer services according to a study by Datamonitor. Aug 9, 2001
• Web Traffic in July: That's Entertainment
  Summer continued to take its toll on U.S. Internet traffic in July, but entertainment sites -- thanks in part to that most American of summer traditions, the blockbuster movie -- held their own. Aug 9, 2001
• Top Properties of July 2001
  The top domains of July 2001, broken down with U.S. and worldwide traffic, according to netScore, a joint effort of comScore Networks, Inc. and DoubleClick's Diameter. Aug 9, 2001
• Employers Step Up Internet Monitoring Efforts
  More than 60 percent of employers surveyed in the 2001 Electronic Policies and Practices Survey exercise their legal right to monitor employees' e-mail and Internet activity, further proof that monitoring is becoming standard operating procedure. Aug 8, 2001
• Ad Spending to Rebound, Digital Marketing to Soar
  Jupiter Media Metrix has spotted a light at the end of the online advertising tunnel. But what comes out when the market emerges will be part digital marketing, part Internet advertising. Aug 8, 2001
• Number of U.S. Households Online Grows in Second Quarter
  The number of U.S. household customers subscribing to online services reversed its first-quarter decrease and rose 3 percent to 70.7 million subscribers during the second quarter of 2001, according to TR's Online Census from TRI. Aug 8, 2001
• Conferencing Market Gets Lift from Net
  It's a throwback to the days when you could safely predict that any Internet-related technology would see explosive revenue growth within a few years, but Web conferencing could give telecom service providers a reason to smile in the not-too-distant future. Aug 7, 2001
• Asian Internet Market to Surpass United States
  Led by China and Japan, and an emerging market in India, the Asia-Pacific region will overtake the United States as the world's largest Internet market within three years, according to research from Gartner's Dataquest. Aug 7, 2001
• Mobile Internet Access, Services Remain a Growing Market
  The mobile Internet access market will cater to 136 million people by the end of 2007, thanks to the increased mobility of the workforce and the introduction of mobile-specific applications, according to Frost & Sullivan. Aug 6, 2001
• Business Banking Taking to the Net
  The number of financial institutions using online business banking is expected to more than double within one year and more than triple by 2003, according to Magnet Communications, but they must improve their online offerings to small businesses. Aug 6, 2001
• Small Business Embraces Net, Shuns E-Commerce
  Almost three-quarters of small businesses with PCs are now on the Internet, according to IDC, up from about two-thirds just a year ago. But the e-commerce anticipated from this sector has failed to materialize. Aug 6, 2001
• Competition Heats Up In Immature PDA Market
  Despite the cloudy future of wireless, the languid economy and a revolving door of entrants in the market, global PDA retail revenues will increase five-fold by 2006, according to research by Strategy Analytics. Aug 3, 2001
• Content, Research Lead Prescriptions Among E-Health Consumers
  Consumers have long turned online for healthcare content, but howthey use the Internet for prescription drugs isn't quite as clear. Ipsos-NPD sees few online prescription drug sales, but Cyber Dialogue has identified the important role the Web plays in drug marketing. Aug 2, 2001
• Account Aggregators May Find Profits Tough to Find
  It seems everyone has thrown their hat into the financial account aggregation ring -- banks, brokerages, credit cards companies and even Internet portals -- but Forrester Research warns aggregation may not put them on the road to profits. Aug 2, 2001
• Marketing to the Net's Future Means Marketing to Youths
  Marketers who want to capitalize on the future of the Internet must take advantage of the more than 65 million youths between the ages of 5 and 17 with Internet access at home and their $60 billion in disposable income, according to Datamonitor. Aug 2, 2001
• Offline Brands Bringing E-Commerce to the Masses
  As Internet-only retailers struggle with profitability, and the all important holiday season approaches, research from Nielsen//NetRatings found the big offline brands that dominate retailing in the United States are driving mainstream shoppers online. Aug 1, 2001
• P2P Turning to Legitimate Applications
  It's proven its mettle as a method for trading pirated music, but now it's time for peer-to-peer networking to find some applications for the business world. Frost & Sullivan is confident it will, to the tune of 6.2 million enterprises and more than $4.53 billion in revenue in 2007. Aug 1, 2001
• Asian Internet Markets Show Strong Growth in 2001
  Asian markets are among the fastest growing markets in the world in terms of number of households connected to the Internet, according to NetValue, while the United States has experienced negative growth. Aug 1, 2001
• E-Commerce Will Get Boost from Fourth Quarter
  With the big fourth quarter holiday season still to come, Datamonitor and BizRate.com predict that 2001 can still be a decent year for e-commerce. Jul 31, 2001
• Internet, Embedded Devices Welcoming Linux
  Linux, the little operating system that could, is finding a comfortable niche among Internet and embedded devices, according to a survey by Evans Data Corp. Jul 31, 2001
• Salaries Not Top Concern for IT Pros
  A Computerworld survey found that IT workers are satisfied with their salaries, but want more challenges and more training. Maybe that will increase their average tenure, which people3 pegs at less than three years. Jul 31, 2001
• Hispanic Use of Internet Increases
  Half of Hispanic adults use the Internet and e-mail, according to a survey by the Pew Internet & American Life Project, which found the online Hispanic population grew 25 percent over a period of one year. Jul 30, 2001
• Paid Search Engines Endure Advertising Slowdown
  Paid search engines are faring well during the soft online ad market because they are among the few that have successfully aligned the needs of both consumers and marketers, according to research from Jupiter Media Metrix. Jul 30, 2001
• Software Market Holds Its Own in Tough Times
  The retail computer hardware market may have hit hard times, but NPD INTELECT credits sales of income tax and virus detection software with leading the software market to a stable first half of 2001. Jul 30, 2001
• Internet Remains a Man's Domain
  Much has been made of the rise in the number of women online in the United States. But globally, the United States and Canada are the only Internet markets where females are the majority, according to Nielsen//NetRatings. Jul 26, 2001
• Discounts, Marketing Practices Working Against E-Tailers
  A survey by Valentine Radford found that online retailers are topping traditional stores in service, but their marketing efforts and practice of providing discounts are keeping them from getting the most from their customers. Jul 26, 2001
• Online Trading is a Whole New Ballgame
  Far from the days when most anyone could make a buck trading online, a survey of leading full-service and discount online brokerage firms by Deloitte & Touche found that average activity in online accounts has declined 42 percent due to market volatility. Jul 26, 2001
• U.S. E-Commerce Kicks Off Summer with a Resounding 'Thud'
  Blame the soft economy or the arrival of summer, but whatever your reason du jour online shopping in the United States took a hit in June, decreasing to $3.2 billion, from $3.9 billion in May and $4.3 billion in April. Jul 25, 2001
• Speed Tops Cost When U.K. Users Choose ISPs
  Connection speed/access to the Internet is more important to U.K. Internet users than subscription costs, customer service or even e-mail services, according to a survey by J.D. Power and Associates. Jul 25, 2001
• CRM Sector Will Survive Software Spending Slowdown
  Total CRM software application revenues will increase from $9.4 billion worldwide by the end of 2001, to approximately $30.6 billion in 2005, according to a study by Cahners In-Stat Group. Jul 25, 2001
• Europe's E-Commerce Profits Up for Grabs
  The European online retail market is expected to grow to 152 billion Euros in 2006, with 103 billion Euros in potential gross profit up for grabs, according to Forrester Research. Jul 25, 2001
• E-Mail Continues Dominance of Net Apps
  A survey of Internet users by Gallup found that e-mail remains the No. 1 activity for people online, with more than half saying saying e-mail is their most common online activity. Jul 25, 2001
• Gone Fishin'
  Despite all the hype surrounding our increasingly connected society, at least a few Internet users didn't haul their PC to the beach this summer. Web traffic is certainly down, but indications are it's little more than a seasonal trend. Jul 24, 2001
• Online Music Sales Grow, Labels Prepare for Digital Downloads
  U.S. consumer online music spending will grow from $1.0 billion in 2001 to $6.2 billion in 2006, a 43 percent annual growth rate over the next five years, according to Jupiter Media Metrix. Jul 24, 2001
• Net Plays Increasing Role in Mortgage, Home-Buying Process
  Research from TowerGroup projects steady, but not spectacular, growth for online mortgage lending over the next four years, and predicts that "e-advice" and automated loan "decisioning" tools are critical to increased consumer adoption. Jul 24, 2001
• Internet Compensation Increasingly Resembles Traditional Packages
  Nearly three-quarters of Internet executives surveyed received an increase in total cash (base and bonus) compensation over the previous year, primarily a result of higher bonus payouts, according to a survey by UnifiNetwork. Jul 23, 2001
• Napster Users Fan Out in Search of File-Swapping Apps
  The total time spent using the Napster file-sharing application plummeted 65 percent from February to June 2001, according to Jupiter Media Metrix. But that doesn't mean Internet users have given up on downloading free music. Jul 23, 2001
• U.S. Economy Takes Toll on PC Market
  The U.S. economic situation is having a growing impact on other regions, just ask PC vendors. Worldwide PC shipments in the second quarter of 2001 totaled 30.4 million units, a decline of 1.9 percent from the second quarter of 2000, according to preliminary data from Dataquest Inc. Jul 23, 2001
• Argentina's Online Population
  Argentina's Online Population Jul 20, 2001
• Banners Can Brand, Honestly They Can, Part II
  As part of its ongoing effort make online advertising appeal to traditional advertisers, the Interactive Advertising Bureau got together its Branding Bunch -- DoubleClick, Dynamic Logic and a host of Web publishers -- to release studies concluding that online advertising can help build and maintain brands. Jul 19, 2001
• Banners Can Brand, Honestly They Can
  IAB-endorsed studies conclude that online advertising has abranding impact. Jul 19, 2001
• B2C Markets Keep Right on Growing in Asia-Pacific
  Business-to-consumer markets in the Asia-Pacific region are still growing by more than100 percent per year, mainly as a result of the online activities of large established consumer companies, according to a report by the Boston Consulting Group. Jul 19, 2001
• mCRM's Future Lies in B2E
  The immediate future for mobile CRM applications lies not in connecting business with consumers, but in connecting employees and their employers, according to research by Datamonitor. Jul 18, 2001
• Spending on IT Being Shifted, Not Cut
  Research companies have spent the better part of the past two months trying to get a handle of the direction of IT spending. Now Gartner says IT budgets are up in many sectors in 2001, while IDC expects e-learning to lead the IT spending parade in the education market. Jul 18, 2001
• Web Influences Offline Purchases, Especially Among Teens
  Why are offline brands close to dominating e-commerce? Because consumers can do all the shopping, browsing and comparing online, and still make the purchase offline. As a sign of possible things to come, Jupiter Media Metrix found teenagers have mastered this behavior. Jul 18, 2001
• Britons Increase Use of TV to Go Online
  More than 7 million households in Britain have digital televisions, and that number will swell to include half of all U.K. households by 2005, according to Jupiter MMXI. Jul 17, 2001
• Online Shopping a Tough Sell for Online Retailers
  A study of more than 4,000 Web users by Brigham Young University found that Internet retailers need to re-target their marketing, address customer fears over credit card security and make the experience less technologically challenging. Jul 17, 2001
• Europeans Slow to Move Shopping Online
  Almost half of Western Europeans have Internet access, but there remains a reluctance to purchase anything online, according to GfK Research. But while retailers may breathe a sigh of relief, the Net does appear to draw an audience away from television. Jul 16, 2001
• Top Properties of June 2001
  The top domains of June 2001, broken down with U.S. and worldwide traffic, according to netScore, a joint effort of comScore Networks, Inc. and DoubleClick's Diameter. Jul 16, 2001
• Growing Broadband Market Could Lift Economy
  The number of worldwide broadband Internet subscribers will reach more than 15 million in 2001, according to MRG. And in addition to the immediate benefits of widespread broadband adoption, it may also give the economy a huge lift. Jul 16, 2001
• Customer Behavior Continues to Mystify Some Businesses
  Companies considering viral marketing and customer satisfaction when identifying loyal customers can reduce customer acquisition costs by 27 percent and increase average order sizes by up to 60 percent, according to Jupiter Media Metrix. So why aren't they? Jul 16, 2001
• June 2001 Internet Usage Stats
  The average activity for a Web user in June 2001, as reported by Nielsen//NetRatings Inc. Jul 13, 2001
• Online Consumers Now the Average Consumer
  After years of slowly converging, the profile of the average adult American Internet user looks like the profile of the average American, according to online market research firm InsightExpress. Jul 12, 2001
• Top 50 Digital Media/Web Properties of June 2001
  The top Digital Media/Web Properties for the month of June 2001, according to Jupiter Media Metrix. Jul 12, 2001
• Leading Advertisers of June 2001
  The top advertisers on the Web from June 2001, according to Nielsen//NetRatings. Jul 12, 2001
• Workers Increase Net Usage, Employers Increase Net Monitoring
  More than 42 million Web surfers logged on to the Internet from the office in the past year, according to Nielsen//NetRatings, but the chances are increasing that Big Brother has an eye on the places they surf. Jul 11, 2001
• ASP Model Remains Subject of Confusion
  The market for applications service providers is not without its challenges, but don't tell that to the revenue projections, which call for numbers well into the billions within five years. Jul 11, 2001
• Top 25 Web Properties of June 2001
  The Top 25 Web properties for the month of June 2001 ranked by unique audience according to Nielsen//NetRatings Inc. Jul 11, 2001
• Orbitz Launch Among Best in E-Commerce History
  The launch of online travel site Orbitz benefited from plenty of pre-launch buzz, and data from Nielsen//NetRatings says it led to the biggest e-commerce launch since 1999. Jul 10, 2001
• Online Finance Sites Gain Popularity in Europe
  The proportion of Europeans visiting business and finance Web sites has doubled in some markets over the last year, according to Jupiter MMXI, but the role that security plays in the adoption of online financial services remains a bit of a mystery. Jul 10, 2001
• Consumers, M-Commerce Fail to Connect
  Less than $4 billion in shopping and travel will be transacted on Internet-capable mobile phones in the United States by 2006, according to Jupiter Media Metrix, representing less than 2 percent of all online shopping. Jul 9, 2001
• Support Spending Weathers IT Tailspin
  The good news for IT vendors is that support services are handling the IT downturn just fine. The bad news is the likelihood of the U.S. technology slowdown spreading to Europe is increasing, according to IDC. Jul 9, 2001
• Latin America Becoming Increasingly Wired and Wireless
  Paid dial-up Internet subscriber accounts are up in Latin America, according to the Yankee Group, while Frost & Sullivan predicts that wireless could rule the region. Jul 9, 2001
• European Consumers Getting Comfortable with Online Channel
  European consumers have become sophisticated, discriminating and happy to make an independent decision about how to deal with the interactive channel, according to an interactive consumer survey by Datamonitor. Jul 6, 2001
• New Services Mean New Revenue for Wireless in Europe
  The introduction of new mobile applications and services will increase average revenue per user sometime between 2003 and 2005, reversing the current trend, according to a study The Strategis Group. Jul 5, 2001
• Auction Sites Have Banner Month in May
  Auction sites grossed recorded revenues of $556 million in May 2001, according to Nielsen//NetRatings and Harris Interactive. Not surprisingly, eBay.com led the pack with 64.3 percent of all auction revenues. Jul 5, 2001
• Cable Modems Have Banner Year in 2000
  Cable modem subscriptions jumped almost 178 percent in 2000 to 7.2 million while equipment revenue grew 122 percent, according to IDC. Jul 3, 2001
• Companies Looking for Help with CRM
  A survey of nearly 300 North American companies by Harte-Hanks found that more than four of five companies are outsourcing the construction or maintenance of at least some part of their CRM solution. Jul 3, 2001
• Online Marketing Gaining Steam
  Optimistic IDC findings suggest that most U.S. companies are using online marketing in one form or another -- and more than half are looking to outsource. Jul 2, 2001
• Online Fraud: An E-Commerce Image Problem
  An Ipsos-Reid survey fielded in 16 countries found the security of credit card information in online purchases is a concern for a majority of consumers. But when asked how many times they've been a victim of online fraud, few have answers. Jul 2, 2001
• November 2000 Monthly Usage Stats
  The average activity for a Web user in November 2000, as reported by Nielsen//NetRatings Inc. Jun 28, 2001
• Tech-Savvy Consumers Worry About Computer Terrorism
  A study of tech-savvy consumers in 19 cities around the world by Euro RSCG Worldwide found they rely on word-of-mouth for technology information and that cyber terrorism is a bigger worry than privacy issues. Jun 28, 2001
• Online Buyers Lurk Off Net's Beaten Paths
  Everyone knows which Web properties attract the most visitors, but if you're trying to target online buyers, the spenders may not be hiding where you think. Research by Diameter and comScore Networks examines why Juno may be a smarter online buy than AOL. Jun 28, 2001
• Number of Net Users Shopping Online Up 50 Percent
  The number of Internet users worldwide who have shopped online has increased by 50 percent over the past year, according to a 36-country study by Taylor Nelson Sofres Interactive. Jun 28, 2001
• Yahoo, ACNielsen Declare E-Commerce Strong and Healthy
  The debut of the Yahoo!/ACNielsen Internet Confidence Index, which is designed to measure consumer confidence in e-commerce services, found that consumers plan on spending nearly $10 billion online in the next three months. Jun 27, 2001
• E-Commerce Could Save Billions Across Healthcare Supply Chain
  An Andersen study on the future value of e-commerce in the healthcare industry found that e-commerce could bring 2 to 10 percent total benefit, or up to $6 billion in value, to participants across the supply chain. Jun 27, 2001
• Confidence in Web, iTV Ads Tops Broadcast, Magazines
  Media planners are more likely to make banner ad or enhanced TV buys than buys on most offline media, according to a new Myers Reports study. Jun 26, 2001
• CRM Investments Coming To The Rescue
  The number of individuals seeking online customer service will jump from 33 million in 2001 to 67 million in 2005, according to Jupiter Media Metrix, but companies seem willing to invest the money needed to meet the demand. Jun 26, 2001
• One-Third of Online Americans Surfing at High Speeds
  Nearly one-third of American Internet users have broadband access at home, work or school according to a study by Arbitron, and today's college students plan on increasing those numbers in the not-too-distant future. Jun 25, 2001
• Advertising ROI Lies In Branding, Not Clicks Or Traffic
  The actual return on investment from online advertising is likely 25 to 35 percent higher than most marketers believe, according to Jupiter Media Metrix, and this hidden value lies in the branding. Jun 25, 2001
• UK Users Most Likely to Visit E-Commerce Sites
  From the beginning, the United States has been the worldwide leader in e-commerce, but data from NetValue found that Britain had the highest percentage of home Internet users visiting an e-commerce site in May 2001. Jun 25, 2001
• Online Recruiting Gains Popularity Worldwide
  Global use of the Internet for recruiting purposes has expanded from 29 percent of Global 500 companies in 1998 to 88 percent in 2001, led by strong growth among European and Asia-Pacific corporations, according to iLogos Research. Jun 21, 2001
• Account Aggregation Could Give Lift to Financial Services
  To this point, online banking customers have enjoyed using the Internet as an additional channel, but research by Datamonitor suggests that account aggregation can become the online one-stop shop for financial services. Jun 21, 2001
• Top Domains of May 2001
  The top domains of May 2001, broken down with U.S. and worldwide traffic, according to netScore, a joint effort of comScore Networks, Inc. and DoubleClick's Diameter. Jun 21, 2001
• Economy Takes the Wind from Handheld Sales
  The slowing U.S. economy will bring the worldwide sales of handheld devices to a screeching halt, according to IDC, but that doesn't mean the market is dead, it's just taking a breather. Jun 21, 2001
• Potential Users Unaware of Wireless Services
  The awareness of Universal Mobile Telecommunications Systems, better known as 3G, remains low among potential users of wireless services in the United States, according to a study by Taylor Nelson Sofres. Jun 20, 2001
• Digital Imaging Evolves Beyond the Scanner
  First it was scanners, and now digital cameras are catching up. What started as an easy way to transport photos to friends, families and co-workers has now become an industry known as "infoimaging." Jun 20, 2001
• Internal Threats Justify Increase in Security Spending
  On average, only 0.4 percent of a company's revenue is dedicated to information security in the United States, but Gartner expects that figure will increase by 10 times for U.S. companies by 2011. Jun 19, 2001
• Streaming Ad Market to Take Off with Broadband Adoption
  Spending on streaming media-enabled promotion and advertising will grow exponentially during the next four years, according to the Yankee Group. Jun 19, 2001
• Online Spending Drops in May
  Online sales decreased from $4.3 billion in April to $3.9 billion in May, according to the NRF/Forrester Online Retail Index. Jun 18, 2001
• Online Gambling Overcomes Legal Uncertainties
  Online gambling in both the United States and Europe is taking off, according to research by Datamonitor, which calls Europe's iTV gambling market "a very profitable market." Jun 18, 2001
• Women Maintain Lead in Internet Use
  It was about one year ago when Jupiter Media Metrix found that women had surpassed men in terms of their numbers online, and that has only continued in 2001. Jun 18, 2001
• ISPs Expand Services in Fight for Customers
  Faced with increasing competition for subscribers and a need to diversify and increase revenue, ISPs have developed into a full-fledged sales channel for high-tech products, according to a study by Reality Research & Consulting. Jun 14, 2001
• iTV Ad Revenue To Remain Sluggish for Years
  Interactive TV might be seeing renewed interest by ad technology firms as of late, but a study from Jupiter Media Metrix suggests that the medium still has years to go before it sees significant advertising revenues. Jun 14, 2001
• Economy Takes Bite Out of IT Salaries
  For the first time since 1985, there has been an overall decrease in the benchmark salary paid for top IT performers, according to an ongoing survey by Janco Associates. Jun 14, 2001
• Why the Offline Are Offline
  More than 400 million people use the Web on a daily basis, but there are billions of people who have neither heard of the Internet nor have any intention of going online anytime soon. Research by Ipsos-Reid tries to find out why. Jun 14, 2001
• Net Users Worldwide Taking Commerce Online
  In between dot-bomb jokes and pink-slip parties, it's easy to forget that Internet use is still growing at a pretty good clip worldwide, and more users means more e-commerce transactions. Jun 13, 2001
• Barriers Remain for Wireless Commerce, Marketing
  Wireless advertising and marketing is still in the realm of hype largely because the technology is not developed and the brands are not embracing it. Meanwhile, quality of service issues seem to be holding back m-commerce. Jun 13, 2001
• Benefits of CRM Justifying Costs
  CRM spending will increase at a compound annual growth rate of 25 percent, from $61 billion in 2001 to $148 billion in 2005, according to research by IDC, but it remains to be seen if companies are spending it wisely. Jun 13, 2001
• May 2001 Internet Usage Stats
  The average activity for a Web user in May 2001, as reported by Nielsen//NetRatings Inc. Jun 13, 2001
• Top 50 Digital Media/Web Properties of May 2001
  The top Digital Media/Web Properties for the month of May 2001, according to Jupiter Media Metrix. Jun 13, 2001
• Europe Remains Behind in Broadband Game
  The installed base of worldwide broadband subscribers will reach almost 84 million by the end of 2005, according to research from Cahners In-Stat Group, but Europe is trailing far behind North America. Jun 12, 2001
• Internet Appliances Shaking Off Dust, Confusion
  What's in a name? When it comes to information appliances, high and unrealistic expectations, according to research by IDC. But don't expect the slump to last forever. Jun 12, 2001
• Leading Advertisers of May 2001
  The top advertisers on the Web from May 2001, according to Nielsen//NetRatings. Jun 12, 2001
• Privacy Remains a Concern for Online Consumers
  Even among experienced Web users, sites that ask for personal information are likely to be abandoned, according to research by SRI. Jun 11, 2001
• Top 25 Web Properties of May 2001
  The Top 25 Web properties for the month of May 2001 ranked by unique audience according to Nielsen//NetRatings Inc. Jun 11, 2001
• Tech Spending Down Slightly Among Small Businesses
  Small businesses are spending less on technology in 2001 than they did in 2000, but not alarmingly less, according to a survey by IDC. Jun 11, 2001
• 429 Million Online Worldwide
  The First Quarter 2001 Global Internet Trends report from Nielsen//NetRatings measured Internet use in 27 countries around the world and found 429 million people have Internet access. Jun 11, 2001
• Yahoo! Groups
  Yahoo! Groups is a free e-mail group service that allows users to easily create and join e-mail groups. Jun 7, 2001
• Europeans Move Travel Planning Online
  Over the last six months, the number of Europeans visiting travel Web sites has increased by nearly 4 million, according to data from Jupiter MMXI. Jun 7, 2001
• Wireless Looks to New Markets for a Lift
  More devices, more applications and increased adoption by users in markets such as China and Eastern Europe will provide a big lift to the wireless data and services markets, according to reports by Gartner Dataquest and Cahners In-Stat. Jun 7, 2001
• European E-Tailers Face Regulatory, Cultural Barriers
  A report by Forrester Research recommends European retailers consider local barriers and consumer experience when planning online strategies. Jun 7, 2001
• Profitability Within Reach for Most Web Sites
  More than half of all profit-seeking Web sites are already profitable, according to a study by ActivMedia Research. But profitability and sustained, profitable growth rates are two different things. Jun 6, 2001
• ASPs Increase Revenue, Lack Dominant Vendor
  Market growth among ASPs remains strong, despite the challenges the market has had to endure, according to research by IDC. Jun 6, 2001
• High-Tech Employment, Wages Grow Across U.S.
  Technology industry employment grew 4.6 percent in the United States in 2000, according to a report by the AeA and The Nasdaq Stock Market. That was its slowest rate of growth since 1994-1995. Jun 6, 2001
• Global IT Spending Remains Robust
  Research by the Aberdeen Group indicates that global IT spending will remain robust through 2005, but at least one analyst says IT spending means nothing to profitability or shareholder value. Jun 6, 2001
• Decline Predicted for U.S. PC Market
  IDC has revised its U.S. PC shipment forecast for 2001, lowering it from the previously expected 2.2 percent growth to a 6.3 percent decline from 2000. Jun 6, 2001
• Asian Internet Users Moving Beyond Web
  More than half of the time spent online in March 2001 by Internet users in Asia was spent on non-Web protocols, according to data from NetValue. Jun 5, 2001
• Consumers Still Soft to Idea of E-Books
  Although two-thirds of online users have heard of e-books and close to half are interested in the concept, only about one in four are likely to buy one, according to research by Ipsos-NPD and The NPD Group. Jun 5, 2001
• Internet Playing Field Tilts Further Toward Big Names
  The total number of companies controlling 50 percent of the U.S. online user minutes shrank 64 percent from March 1999 to March 2001, according to Jupiter Media Metrix. And as for the myth that severe market dominance would be impossible online? It's just a myth. Jun 4, 2001
• DSL Remains in Broadband Doldrums
  North American service providers now count 9.3 million residential broadband Internet subscribers according to Kinetic Strategies Inc., but cable is running away with the show. Jun 1, 2001