Arthur O'Connor

Arthur O'Connor is a director and head of the CRM Integration Practice at Reuters Consulting, a unit of Reuters, PLC. As one of the nation's leading experts on CRM and business intelligence solutions, he frequently writes on business and technology trends. He's a frequent speaker at industry conferences. Last year, he served as chairperson of the Institute for International Research's CRM Project Management Conference.

The Seven Deadly Habits of Highly Ineffective Executives, Part 3 - The blockbuster management primer, updated for today's grimmer economy (with tongue firmly in cheek and apologies to Stephen R. Covey). Mar 13, 2003

The Seven Deadly Habits of Highly Ineffective Executives, Part 2 - The blockbuster management primer, updated for today's grimmer economy (with tongue firmly in cheek and apologies to Stephen R. Covey). Feb 27, 2003

The Seven Deadly Habits of Highly Ineffective Executives, Part 1 - The blockbuster management primer, updated for today's grimmer economy (with tongue firmly in cheek and apologies to Stephen R. Covey). Feb 13, 2003

Breaking Up the Corporate IT Monopoly, Part 3 - Something's happening to the techies slaving away in your IT department. They're disappearing. Last of a three part series. Jan 30, 2003

Breaking Up the Corporate IT Monopoly, Part 2 - Something's happening to the techies slaving away in your IT department. They're disappearing. Part two of a three part series. Jan 16, 2003

Breaking Up the Corporate IT Monopoly, Part 1 - Something's happening to the techies slaving away in your IT department. They're disappearing. Part one of a three part series. Jan 2, 2003

CRM Comes to Wall Street, Part 6 - The last installment of a six-part series on wealth management, a new CRM strategy sweeping the securities industry. Dec 19, 2002

CRM Comes to Wall Street, Part 5 - Part five of a six-part series on wealth management, a new CRM strategy sweeping the securities industry. Dec 5, 2002

CRM Comes to Wall Street, Part 4 - Part four of a six-part series on wealth management, a new CRM strategy sweeping the securities industry. Nov 21, 2002

CRM Comes to Wall Street, Part 3 - Part three of a six-part series on wealth management, a new CRM strategy sweeping the securities industry. Nov 7, 2002