Top Five Phrases That Raise a Red Flag
These phrases almost always indicate that the speaker has a misconception or unreasonable expectation for e-mail marketing. May 15, 2008
Challenges of Reputation-Based Filtering
Reputation-based e-mail filtering is a positive development, but one that presents new challenges to individual e-mail team members. Apr 17, 2008
Is E-mail Really Measurable?
The three issues standing between e-mail marketers and accurate campaign reporting. Jul 12, 2007
Integrated E-Mail Campaigns
A campaign integrating e-mail with other media can deliver almost four times the revenue of a traditional broadcast campaign. But there are a few hurdles to jump first. Jun 14, 2007
E-mail Bounces, Hard and Soft
Sort out the confusion over e-mail bounce terminology and build a more effective list. May 17, 2007
When A Low Bounce Rate Is A Big Problem
Understand what does and does not occur with bounced e-mail. Once a list gets dirty, it may never get clean again. Apr 19, 2007
Preparing for Disaster
How ready is the marketing department to assist your organization in the event of a disaster, and does the rest of the organization know the plan? Dec 28, 2006
No Medium an Island
Prepare for the holiday shopping season by coordinating your different media and leveraging e-mail's strengths. Nov 2, 2006
When A Low Bounce Rate Is A Big Problem
Understand what does and does not occur with bounced e-mail. Once a list gets dirty, it may never get clean again. Oct 5, 2006
Getting in the Feedback Loop
Feedback loops not only help with list hygiene and deliverability but are also an invaluable source of behavioral data. Sep 7, 2006
Testing Dynamic E-Mail Campaigns
Testing a complex dynamic e-mail campaign is more akin to testing software than a traditional e-mail campaign. Jun 15, 2006
The Importance of Expectations
Keep your e-mail from being falsely labeled as spam. Four tips for accurately setting subscriber e-mail expectations. Nov 3, 2005
E-Mail Bounce Management, Simplified
How to reduce bounce processing, improve accuracy, and ensure e-mail gets through to everyone able to receive it. Oct 6, 2005
No Medium an Island
Prepare for the holiday shopping season by coordinating your different media and leveraging e-mail's strengths. Sep 8, 2005
Spam Traps 101
What are spam traps, and why do they matter to e-mail marketers? Aug 11, 2005
Child Protection Laws and E-Mail Marketing
Two new child protection laws implement do-not-e-mail registries. How do they affect marketers, and what should you do about them? Jul 14, 2005
When E-Mail Images Don't Load
More and more e-mail clients block HTML. Here's what marketers are doing to salvage their images. Jun 16, 2005
The Nomenclature of Opt-In
There's a war of words being fought over what constitutes an opt-in subscription. Who uses which terms, and why. Apr 21, 2005
Clear and Conspicuous Opt Outs
E-mail opt-out mechanisms must be 'clear and conspicuous,' according to CAN-SPAM. Eight ways to do just that. Mar 24, 2005
Opting-Out Gracefully
How to be 'clear and conspicuous' (not to mention legally compliant) with e-mail opt-out mechanisms. Feb 24, 2005
E-Mail Bounce Management, Simplified
How to reduce bounce processing, improve accuracy, and ensure e-mail gets through to everyone able to receive it. Jan 27, 2005
Dynamic Messaging Survival Guide
Personalized messaging requires more preparation and upfront quality control than traditional e-mail. Dec 30, 2004