Archive for Stefan Pollard

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- Removing 'Unengaged' Is Key to Deliverability, Too
Cut inactive subscribers from your e-mail lists, but don't use a chain saw. Consider this approach. Nov 4, 2009
- The New Rule for Deliverability: Engagement
Consider these two key improvements in content to generate more interaction by subscribers. Oct 21, 2009
- Why a Good Unsubscribe Experience Is Important
Three steps to ensure that subscribers can get off your e-mail list just as easily as they can get on it. Oct 7, 2009
- Holiday E-Mail Planning: Does Your Content Rule, Too?
As the calendar ticks down and you ramp up for the holidays, make sure all the effort you put forth to drive those fourth-quarter sales doesn't go to waste. Sep 23, 2009
- Avoid Desperate E-Mail Tactics This Holiday
The next time you're tempted to drop just one more e-mail, realize you could be pulling the pin on the hand grenade that can blast your list to smithereens. Here's why. Sep 9, 2009
- Bad Apology E-mails Have Long Tails, Too
When should you send an apology e-mail and what you should, and shouldn't, say. Aug 26, 2009
- Increase Your Holiday E-Mail Frequency
Tactics for improving your holiday e-mail strategy and increasing your mailing frequency -- without losing subscribers. Aug 12, 2009
- Rehab for Your Sender Reputation, Part 2
How to repair damage caused by e-mail marketing messages that are unrecognized, unexpected, or unwanted. Jul 29, 2009
- Rehab for Your Sender Reputation, Part 1
Reasons why e-mail recipients click the spam button and why ISPs block e-mail. Jul 15, 2009
- Delivery Reports: What They Mean, How to Read Them
Comparing ESP delivery reports and seedbox-monitoring services. Jul 1, 2009
- Yahoo Mail Ramps Up Add-to-Sender-List Imperative
Encouraging subscribers to add your e-mail address to their contact lists has become more important than ever. Here's why. Jun 17, 2009
- Six Steps to Easier E-mail
You're never too old to learn something from Mom, even if the wisdom comes from someone else's mom. Jun 3, 2009
- How to Get Your Mail Past the Inbox Bouncers
Tips for using authentication and branding to avoid the junk folder. May 20, 2009
- Four Tips for Offline E-Mail Address Collection
Your most reliable collection point for e-mail addresses is a dedicated subscription page at your Web site, but it's not the only source. Four tips for successfully collecting addresses offline. May 6, 2009
- Playing the E-mail 'Match Game?' Be Careful!
Want to retain an append vendor to match e-mail addresses with postal addresses in your database? Here's what you need to know. Apr 22, 2009
- Your Reputation Can Throttle Your Delivery
How to tell if your ISP throttled your e-mail delivery and how to prevent that from happening again. Apr 8, 2009
- Why 'Opt-Down' Improves on 'Opt-Out' for Unsubscribers
Give potential unsubscribers an option to change content, frequency, format, and more. Mar 25, 2009
- Tips to Beat the Odds for Address-Book Addition
Only one in four e-mail recipients gives businesses permission to send marketing e-mail messages. Here's how to get in the winner's circle. Mar 11, 2009
- Three Tactics to Manage List Inactivity
Got people on your e-mail address list who don't open your messages? They probably aren't generating spam complaints or bounces. So why stir things up? Feb 25, 2009
- How to Make E-mail Campaigns More Meaningful
A look at three e-mail campaign approaches based on content relevance. Feb 11, 2009
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