Social Media for Business (to Business)

May 12, 2010 - B2B companies are using social technologies in innovative and business-building ways. Consider these examples. Comments

Social Media Analytics Powers the Whole Organization

Apr 21, 2010 - What is blooming in social Web analytics? A look at the SAS Global Forum brings some insight. Comments

Social Media: Your Customer Wants You!

Mar 31, 2010 - Your job as a marketer extends across the entire organization. Consider these examples. Comments

Social CRM: Do Your Homework

Mar 10, 2010 - What does "social CRM" really mean and what can it offer you? Here are some ways to use it to your advantage. Comments

How to Encourage Social Engagement

Feb 17, 2010 - Respect your audience and get involved in the activities that they enjoy. These companies did. Comments

Geo-Location Services Get Social

Jan 27, 2010 - If you own a retail store, restaurant, or any other business where people congregate, think about how you might apply the newest geo-location applications to your social media marketing program. Comments

2010 and Web 3.0: The Year of the Social Business

Jan 6, 2010 - As the social Web continues to impact the business world, it's time to reconsider business design. Comments

Avoiding Collisions on the Social Web

Dec 23, 2009 - Lessons from MSN China, HÄagen-Dazs, Costco, and American Express. Comments

Interactive Application vs. Social Campaign

Dec 9, 2009 - What makes an application "social," and why you should care. Comments

Social Business: Creating a Foundation for Growth

Nov 25, 2009 - Three realistic tips to help optimize your social media program. Comments

Media and Publishing: New Social Tools Worth Noting

Nov 11, 2009 - What Condé Nast could have learned from Meredith Publishing, iVillage, MTV's Guarida Azul, and Belo Interactive. Comments

Social Media Is Tailor-Made for SMBs

Oct 28, 2009 - How three small to medium-sized businesses tapped social networks to connect with customers. Comments

How to Empower Employees for Social Business

Oct 14, 2009 - Three steps for building a business that can generate the conversations that generate sales. Comments

Social Business and Customer Relationship Management

Sep 30, 2009 - New tools are emerging that will bring better business insights from customer relationships and social media. Comments

Social Business: The New Black

Sep 16, 2009 - Social business strategy connects customers with each other and simultaneously with the business. A look at brands and experts who are making this connection. Comments

Getting Down to Business on the Social Web

Sep 2, 2009 - Engaging the collective is one thing. Doing something constructive is something else. It's time to be constructive. Comments

SES: Managing Social Media

Aug 19, 2009 - Three guidelines for a better social Web experience for users and the realization of a truly powerful approach to marketing. Comments

Building a Community, Not a Theater

Aug 5, 2009 - How four brands give their communities a reason to engage and do more. Comments

The Essence of Social Grace

Jul 22, 2009 - The difference between black hat and white hat in social media marketing has more to do with intent than actual practice. Comments

Product Reviews as Social Media Marketing

Jul 8, 2009 - You know about Twitter and Facebook and all the rest. But product reviews as social media? You bet. Comments

Social Media in the Nonprofit Sector

Jun 24, 2009 - An initiative helps several nonprofit organizations develop a social media marketing plan. Here's what turned up. Comments

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