Elana Anderson
Elana Anderson is vice president of product marketing and strategy at Unica Corp. Elana is a highly regarded marketing software expert who previously served as vice president and research director of the marketing practice at Forrester Research. Prior to Forrester, Anderson was a strategy consultant and systems integrator for nearly 15 years, serving as vice president of Customer Operations at Web Dialogs (acquired by IBM), client partner at Tessera Enterprise Systems (acquired by iXL), and consulting manager at Andersen Consulting (now Accenture). Throughout her career, Anderson has lead successful marketing strategy and technology implementation projects for Fortune 500 firms in the retail, high-tech, and financial services markets.
RECENT ARTICLES BY ELANA ANDERSON
Sep 11, 2008 -
A Garter consultant promotes a framework for improving customer experiences.
Aug 28, 2008 -
Boosting relevance and sophistication of e-mail programs comes at a price. Here's a breakout of cost components and how to proceed.
Aug 14, 2008 -
Campaign-management technology has long been associated with the creation and deployment of outbound marketing campaigns. It's time to change that.
Jul 31, 2008 -
Interactive marketing requires a fusion of offline and online skills. Here are some tips to help make that happen and approaches to avoid.
Jul 3, 2008 -
Best practices to figuring out a customer's value and whether it's worth retaining her.
Jun 19, 2008 -
Tactics that B2B marketers can use to increase the effectiveness of lead management efforts and improve relationships with sales.
Jun 5, 2008 -
Why don't sales teams follow up on more leads and why don't more leads result in a sale?
May 22, 2008 -
If you can't get a simple integrated program like this right, don't integrate at all.
May 8, 2008 -
Why marketing organizations must take greater ownership of technology.
Apr 24, 2008 -
How can marketing organizations become better integrated and customer focused?
Apr 10, 2008 -
Why integrated marketing is more than a multichannel play.
Apr 22, 2003 -
The Pasadena, Calif., firm completes its $70M purchase of FAST's Web search unit and expects to finish its $140M AltaVista buy in two weeks.