Director , Vision Critical University
Director of Vision Critical University, author of The Handbook of Online and Social Media Research, and founder of NewMR.org. Ray has spent the last thirty-five years at the interface of market research, technology, and innovation and is in regular demand, in Europe, America, and Asia Pacific, as a workshop leader, trainer, consultant, and writer. Ray was responsible for the creation of Vision Critical University in early 2012. As a director of Vision Critical University, Ray's role is to help source and create additional materials, to speak at conferences and seminars, and to help develop best practices in technology enabled research.
The Marketer's Guide to Customer Loyalty
Customer loyalty is imperative to success, but fostering and maintaining loyalty takes a lot of work. This guide is here to help marketers build, execute, and maintain a successful loyalty initiative.
The Multiplier Effect of Integrating Search & Social Advertising
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September 23, 2014