On the surface, broadband use is undergoing healthy growth. But the broadband industry is in turmoil. And the average household isn't about to fork ou...
View articleFact checking ensures that the appropriate corrections are made, but it is a difficult and time-consuming process. Even in traditional publishing, it ...
View articleWe are now in the middle of a transition, and everything that has to do with content is changing. It's a period in which the focus will be on the valu...
View articleWords are back, and we've all got them. The Text Generation is all around us. Billions of text messages are being sent over mobile phones and in onlin...
View articleThe wrong people are in charge of too many content projects. Content is not a technology problem. Content is about people. And people who understand c...
View articleThe Web's credibility problem is widespread and growing. At the heart of the problem is the myth that industry can police itself. But remember the buz...
View articleThe Internet has initiated a new age of collaboration for creating content. What factors encourage collaborative content? When does collaborative writ...
View articleNo matter how good the navigation design, there will always be people who get confused, especially on large Web sites. Here's how to help your site us...
View articleIt's important to follow Web conventions when designing your site so people won't be confused. Here is a selection of the navigation and classificatio...
View articleThe third fundamental principle in Web navigation design is to provide context and to be consistent. Gerry tells you how to accomplish this and why it...
View articleThe second fundamental principle of Web design is to let readers know where they are, where they've been, and where they're going. Gerry tells you how...
View articleThe fundamental principle of navigation design is that you should design for the reader -- the person who uses the Web site. Here's how to do just tha...
View articleCustomer feedback is critical to your business, and it's harder to achieve online versus offline. The first step is to make people aware that you valu...
View articleConsumers want simplicity, speed, and convenience. They come to your site to find information. Make life easy for them, and they'll thank you with the...
View articleHas design gone wrong on the Web? Young designers believe the hype that style is all that matters. Gerry believes Web design should be centered around...
View articleAre cool technology and poor design killing the Web? Many of our readers don't think so, and they think Gerry doesn't understand branding. Here's Gerr...
View articleDesigners envision cool graphics and complicated technology on Web pages. But the Web is more like a library, newspaper, or directory -- it needs a si...
View articleKnowledge capital consists of a company's intellectual resources and its written content. A key challenge is to measure the cost versus the benefits o...
View articleIs today's Internet damaging the integrity of content? There's some great stuff, sure. However, it's vastly outweighed by badly written, out-of-date, ...
View articleWith its right hand, technology promises you products that are faster, better, and cheaper. With its left hand, it steals your time. In the new econom...
View articleWe've just witnessed the emergence of the information- literate -- hands at the keyboard and eyes on the screen. They shift the present and shape the ...
View articleOn the Web, we live a great illusion. We have become drunk on free content, believing that the party will never end. Well, the party's over, and here'...
View articleHow can standards improve an advanced search and your search results presentation? Gerry offers more fundamental advice. Read More...
View articleThe better you structure and classify your content as you create it, the easier it is to design an effective search process. A few simple guidelines c...
View articleIn a world where change and complexity are forced upon us at every turn, people yearn for simplicity. People are tired of technology that's overcompli...
View articleExtensible markup language (XML), an evolution of hypertext markup language (HTML), brings in vital new standards for how we organize our content. Fin...
View articleThe new economy is suffering some growing pains. The dot- com revolution has hit the inflexible iceberg of reality, and stock options have become like...
View article