Great metrics often disguise mediocre performance. That’s what happens when metrics are focused inwardly on company performance instead of customer ex...
View articleSmart consumers now expect companies to be proactive to their needs and smart companies are stepping up to the plate and surpassing customer expectati...
View articleToo often, personas are written as flat narratives, with no emotional hooks for our team members to understand them. Columnist Bryan Eisenberg explain...
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View articleIndie film distributor, Magnolia Pictures, turned to Facebook advertising to raise awareness and drive sales. Facebook's Optimized CPM tool helped Mag...
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View articleThe 'curse of knowledge' hinders the ability to communicate. Bryan Eisenberg teaches content marketers how to remedy the curse and take advantage of n...
View articleMaintaining a multi-platform mobile app can quickly become a nightmare, and building/maintaining this app is certainly not "rapid" by any stretch of t...
View articleWe must allow for multiple personas to reach many of the same pages or marketing entities, but must separately address their needs. Read More...
View articleThe humble complexogram helps you identify those aspects of your sales topology that potentially bog down your customers, so you can smooth the path a...
View articleI decided to write this as a simple reminder to all marketers of a point we forget too often and how it continues to turn our industry into a playing ...
View articleBoth good design and an eye toward usability are necessary for a design to work. Read More...
View articleDigital metrics can be measured by three categories - reach, conversion, and cost. Read More...
View articleIf you've spent a ton of money to make multi-channel user experiences possible, why not spend the time to tighten up the procedures that will ensure t...
View articleAre there particular elements that decide certain behaviors on a website? Read More...
View articleIf you are a mom-and-pop shop, are you shooting yourself in the foot because you haven't done a redesign since the HTML5 revolution? Read More...
View articleIn the near future, companies that will get great rankings won't think of their websites and digital content as the center of the universe; they will ...
View articleToday personalization is reaching beyond its simple roots and finding more useful purposes…and connected devices are getting in on the action. Read Mo...
View articleMany social media efforts are like trying to get healthy with the shake weight: lots of motion, very few results. Read More...
View articleIn your design ad development phases, do you make room for the ability to make drastic changes late in the game? Read More...
View articleYou need to look beyond the ways data used to be collected to how technology can help you use your data far more effectively, because you have importa...
View articleHow can mom-and-pop shops compete against large companies that will always rank higher in Google search? Read More...
View articleFrom social media tools, event organizers can work with a level of business intelligence that hasn't been possible before. Read More...
View articleMaking conscious choices improves your ability to build and communicate value. When these choices are made unconsciously you confuse both employees a...
View articleWhat would the possibilities be if you could show two entirely different ads based on vantage point? Read More...
View articleTidy up your website and marketing efforts with these tips. Read More...
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