Online branding doesn't just drive impressions. Eleven metrics for measuring brand engagement.
Here we are in the midst of a true digital revolution. Dollars are being slashed from traditional ad budgets, and anemic online ad budgets are growing in proportion with the total spend. The new media economy is turning the old on its head, and marketers are looking for new ways to measure the impact of their investments. As a result, many online marketers are still enjoying days in the sun despite all the doom and gloom. The prospects get better if you look down the road to when overall media budgets start to grow again.
Even better is that branding dollars are moving online at an unprecedented rate. And why not? Online branding doesn't just drive impressions. If done properly, it encourages high-value brand engagements. And these engagement open the door to a new world of measurement possibilities that go way beyond clicks and conversions. These new metrics also have far more immediacy than awareness studies and traditional brand measurement methodologies.
Today I'll share a list of high-value brand interactions that can be measured and reported. These items are often overlooked metrics that can be shared with your clients, who are more anxious than ever to show value and ROI (define) from their advertising investments.
There are many more interesting success indicators that could be measured, which I'll list in a follow-up article. In the mean time, please feel free add in the comments section below any you think should be included.
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As founder and CEO of Overdrive, Harry Gold is the architect and conductor behind the company's ROI-driven programs. His primary mission is to create innovative marketing programs based on real-world success and to ensure the marketing and technology practices that drive those successes are continually institutionalized into the culture and methods of the agency. What excites him is the knowledge that Overdrive's collaborative environment has created a company of online media, SEM, and online behavioral experts who drive success for the clients and companies they serve. Overdrive serves a diverse base of B2B and B2C clients that demand a high level of accountability and ROI from their online programs and campaigns.
Harry started his career in 1995 when he founded online marketing firm Interactive Promotions, serving such clients as Microsoft, "The Financial Times," the Hard Rock Cafe, and the City of Boston. Since then, he has been at the forefront of online branding and channel creation, developing successful Web and search engine-based marketing programs for various agencies and Fortune 500 companies.
Harry is a frequent lecturer on SEM and online media for The New England Direct Marketing Association; Ad Club; the University of Massachusetts, Boston; Harvard University; and Boston University.
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