Something Phishy's Going On

  |  January 29, 2009   |  Comments

Flagging a new twist on an old scam and decoding mystery text in spam.

Legitimate e-mail marketers should take note of two trends that could adversely affect deliverability and brand reputation.

Issue one: spoofing of legitimate domains in order to deliver spam. This practice has been on the rise since last year.

In the past, brands (such as banks, credit card companies, and eBay) have been spoofed in order to obtain a person's private and personal information. Over the last nine months, we've monitored many brands whose domains are used simply to get past spam filters.

For instance, an e-mail promoting a male enhancement product called "PÖwerGaÍn+" with the subject line "What she REALLY wants for Christmas" has been delivered to inboxes using the following domains in the sender's address: washingtonpost.com, merriam-webster.com, novell.com, flickr.com, smarttech.com, boston.com, aaas.org, science.org, time.com, foxnews.com, budget.com, and cbpp.org.

In most cases, the spoofed domains aren't the domains used by the companies to actually deliver their own e-mail. For instance, "The Washington Post" uses the domain "e-mail.washingtonpost.com" to deliver its e-mail, not washingtonpost.com.

We've recorded more than 9,600 spam e-mail campaigns delivered using the washingtonpost.com domain since 2006; 8,500 -- or 88 percent -- were delivered in 2008, indicating the problem has gotten much worse.

Ford.com was used to deliver e-mails with the following provocative subject lines: "Our research team found shocking length increases," "Achieve your true growth potential with these meds," "online Discount Pharmacy," "Order Meds Online Now," "Save on generic Meds!" and "Make better sex more often."

Problem is, it can be next to impossible to discover if your business is the victim of this kind of spoof. It's even harder to do anything about it. But it does make a good case for services like Goodmail, Iconix, and other services that provide branding along with the e-mail to help recipients and ISPs know the difference between legitimate e-mail and thieves riding a legitimate brand's coattails.

Issue two: Speaking of spam, did you ever wonder about the long quotations at the bottom of some spam mail? The quotations are from books, articles, and other sources of text that have nothing to do with the Viagra or herbal remedy promoted in the main part of the e-mail.

I once searched Google for a particularly interesting chunk of text and found the spammer was using quotations from a site dedicated to posting high school term papers for students to download and cheat, claiming the work was their own. This text was always a mystery to me until I recently attended a conference attended by a lot of people who know the spam space up close and personal.

This text appears because some ISPs use the text-to-link ratio as a filtering device to block spam. If the percentage of links to text reaches a certain ratio, ISPs block it. I asked how that affects e-mails that contain only graphics and no text. But the spammer -- I mean, high volume e-mailer -- couldn't tell me.

But legitimate e-mailers need to keep that in mind. If you're sending out e-mails that are mostly links associated with graphic images and no real text in the e-mail body, you may be opening yourself up to some delivery problems you weren't expecting.

Until next time.

ClickZ Live San Francisco This Year's Premier Digital Marketing Event is #CZLSF
ClickZ Live San Francisco (Aug 11-14) brings together the industry's leading practitioners and marketing strategists to deliver 4 days of educational sessions and training workshops. From Data-Driven Marketing to Social, Mobile, Display, Search and Email, this year's comprehensive agenda will help you maximize your marketing efforts and ROI. Register today!

ABOUT THE AUTHOR

Bill McCloskey

Bill McCloskey is the founder and chief evangelist for Email Data Source, a competitive intelligence resource for e-mail marketers. He was named one of online advertising's 50 most influential people by "Media" magazine and one of the 100 people to know by "BtoB Magazine." He's been a recognized pioneer in interactive advertising for over 10 years.

COMMENTSCommenting policy

comments powered by Disqus

Get ClickZ Email newsletters delivered right to your inbox. Subscribe today!

COMMENTS

UPCOMING EVENTS

Featured White Papers

BigDoor: The Marketers Guide to Customer Loyalty

The Marketer's Guide to Customer Loyalty
Customer loyalty is imperative to success, but fostering and maintaining loyalty takes a lot of work. This guide is here to help marketers build, execute, and maintain a successful loyalty initiative.

Marin Software: The Multiplier Effect of Integrating Search & Social Advertising

The Multiplier Effect of Integrating Search & Social Advertising
Latest research reveals 68% higher revenue per conversion for marketers who integrate their search & social advertising. In addition to the research results, this whitepaper also outlines 5 strategies and 15 tactics you can use to better integrate your search and social campaigns.

WEBINARS

    Information currently unavailable

Jobs

    • Internet Marketing Campaign Manager
      Internet Marketing Campaign Manager (Straight North, LLC) - Fort MillWe are looking for a talented Internet Marketing Campaign Manager to join the...
    • Online Marketing Coordinator
      Online Marketing Coordinator (NewMarket Health) - BaltimoreWant to learn marketing from the best minds in the business? NewMarket Health, a subsidiary...
    • Call Center Manager
      Call Center Manager (Common Sense Publishing) - Delray BeachWanted: Dynamic Call Center Manager with a Proven Track Record of Improving Response...