Home  › Email › Email Marketing

Business E-Mail Control

  |  January 12, 2004   |  Comments

Clearswift does a great deal more than anti-spam. It helps large businesses face such online challenges as regulatory compliance and the enforcement of corporate policies. Now its product suite is available to ISPs.

If you've got very very large customers or are considering serving your first multinational customer, you may want to get in touch with Clearswift. On November 17, 2003, the company announced it had reached 15,000 customers with a total of about 20 million end users. That's an average customer size of 1,333 end users.

Flagship customers include AT&T, NATO, Nokia, and the UK's Ministry of Defence.

Founded in 1982 as NET-TEL, the company is currently based in Reading, UK with offices in the U.S., UK, France, Germany, Sweden, Australia, and Japan. The company's products focus on email control, inspection, and management, with anti-spam and anti-virus being merely one component of the overall mission, which is to make corporate email safe.

The company's original mission was to help enterprise customers enforce email policies on behavior and etiquette . . . and to make sure that no intellectual property was leaving the company through email.

The latter mission required a sophisticated content analysis engine, which was soon also providing content filtering services. Anti-spam and anti-virus (through technology partners) are relatively more recent additions to the product suite.

Even more recently, Clearswift has added anti-spyware technology to its portfolio.

As spam threats increase and spyware proliferates, the company has responded by increasing the frequency of its software updates to eight times each day, once every three hours.

Clearswift's anti-spam technology does textual analysis, reverse DNS, fights spoofing, checks for open relays, and can use blacklists, phrases, and keywords to block spam. But the company's flagship product (MimeSweeper for enterprises, ESweeper for ISPs) is a self teaching solution.

The name of the product refers to minesweepers, defenceless ships that sail into neutral or even enemy waters to clear paths through minefields wide enough for warships. The bravery of British minesweepers during World War II is part of that nation's folklore. The company's press releases are a constant reminder of how dangerous the Internet is today, with spyware, spam, and viruses.

Greg Hampton, vice president of marketing for the U.S. office of Clearswift, says that most ISPs do not think carefully about their entry into the provision of anti-spam services. "The approach is usually not ROI intensive. Usually it's about fixing a problem now. The decision to provide anti-spam is usually reactive, not proactive."

Hampton says ISPs–and anyone looking at an anti-spam solution–need to look for a solution that can do the job. The software has to be able to analyze images and code as well as text to filter out picture-only porn and ads and also to prevent malware from infecting the email system.

He believes Clearswift's Mimesweeper will impress even the most hard-nosed geek. "It's designed to be OEMed," he says. "We expect consolidation in the anti-spam space, and we expect to survive."

Pricing and availability
The product is available now. Pricing was not available at press time.

ClickZ Live Chicago Join the Industry's Leading eCommerce & Direct Marketing Experts in Chicago
ClickZ Live Chicago (Nov 3-6) will deliver over 50 sessions across 4 days and 10 individual tracks, including Data-Driven Marketing, Social, Mobile, Display, Search and Email. Check out the full agenda and register by Friday, August 29 to take advantage of Super Saver Rates!

ABOUT THE AUTHOR

COMMENTSCommenting policy

comments powered by Disqus

Get ClickZ Email newsletters delivered right to your inbox. Subscribe today!

COMMENTS

UPCOMING EVENTS

Featured White Papers

IBM: Social Analytics - The Science Behind Social Media Marketing

IBM Social Analytics: The Science Behind Social Media Marketing
80% of internet users say they prefer to connect with brands via Facebook. 65% of social media users say they use it to learn more about brands, products and services. Learn about how to find more about customers' attitudes, preferences and buying habits from what they say on social media channels.

Marin Software: The Multiplier Effect of Integrating Search & Social Advertising

The Multiplier Effect of Integrating Search & Social Advertising
Latest research reveals 68% higher revenue per conversion for marketers who integrate their search & social advertising. In addition to the research results, this whitepaper also outlines 5 strategies and 15 tactics you can use to better integrate your search and social campaigns.

Resources

Jobs

    • Product Specialist
      Product Specialist (Agora Inc. ) - BaltimoreDescription: The Product Specialist is hyper-focused on the customer experience and ensures that our...
    • Partnerships Senior Coordinator
      Partnerships Senior Coordinator (Zappos.com, Inc.) - Las VegasZappos IP, Inc. is looking for a Partnerships Senior Coordinator! Why join us? Our...
    • Assistant Product Listing Ads (PLA) Manager
      Assistant Product Listing Ads (PLA) Manager (Zappos.com, Inc.) - Las VegasZappos IP, Inc. is looking for an Assistant Product Listing Ads (PLA...