Will 2004 be the breakthrough year we've been waiting for?
If the current planning season holds steady, it certainly feels that way at our shop. Issues used to concern measurement, budget allocation, or creative implementation. The next big issue we're going to have to deal with is staffing.
Yes, I said staffing.
Now that clients are starting to really embrace and leverage the medium, we're having a tough time filling positions. (You gotta love the current wave of reports about missing young male TV viewers -- we found them online!) We currently have one open interactive media planner position and two openings for assistant media planners. After running recruitment ads online and in print for a month, we've turned up not a single qualified candidate.
Where did everyone go? I keep hearing unemployment is still a problem in the ad business. My guess is that people who are inclined to work in the interactive media space and were laid off either went back to school, joined the ranks of traditional media, or got out of the business altogether. Hopefully, they're not all behind the counter at Avis, where I recently bumped into a former media staffer.
What makes a great interactive media pro? We look for someone who can:
Media planners are also responsible for analyzing campaign reports, regularly checking and confirming campaign status for each account, and handling any administrative issues with spotlight tagging on client sites.
We prefer someone with a minimum of two year's experience in traditional or interactive media and a B.A. in advertising or a related field.
What's in it for the candidate (if there's anyone out there)?
How about:
Of course, there's all that other stuff, such as a great 401(k) plan; medical, dental, and vision insurance; and a decent amount of vacation days and holidays. Did I mention pay? It's not bad, either.
What's really important in the right candidate is passion for the work. I kid you not; this profession isn't for the faint of heart. Not unlike traditional advertising, we'll put you to the test with tough challenges, tight deadlines, and demanding clients. You'll need a talent for problem solving (why did the CTR nose-dive all of a sudden?); the organizational skills of a master planner (we're implementing 846 different tracking tags for this one ad?); and the ability to avert disaster in the blink of an eye (tell the client if they mess with the tracers, we'll end up with 846 blank fields on the post report!).
From a career perspective, you'll gain data-driven insight skills that will benefit you no matter where you end up.
I must be desperate to use a whole column as a glorified recruitment ad. But hey, if word of mouth lands three jobs for friends of yours, isn't that helping the industry?
What's an interested candidate to do? Apply online, of course.
Meanwhile, all you online services managers out there, get ready for your own talent crunch. It's coming.
Attend SES New York March 19-23 to learn the latest in social media marketing, integrated marketing, SEO, PPC, and more.
As SVP and director of interactive marketing at t:m interactive, JamesHering's teamdevelops a full range of interactive solutions for a variety of clients.Since 1994, he's been involved in development and evolution of AmericanAirlines' AA.com. With over 10 million registered users, it's one of theworld's most successful e-commerce sites. James' experience includes contentpublishing and development; online CRM; sponsorship/partnerships; searchengine marketing; and execution and implementation of AA's award-winninginteractive campaigns. Other client experience includes Adams Golf, BellHelicopter, eiStream, Nationwide Insurance, Nortel Networks, Match.com,SABRE Travel Information Network, Subaru of America, Reno Air, Nestle Foods,Texas Instruments, Texas Tourism and Pizza Hut. His group's honors includethe Internet Marketing Association's Excellence in Interactive Marketing,WebAwards for Site Design, Communication Arts, NY Festival, iNOVA awards,CASIE Interactive awards and @d:Tech awards.

February 15, 2012
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