What would you rather do today? Drag four large tires up a hill in San Francisco or sit by the beach in Aruba?
Regardless of your choice (although I'd love to know who picked the tires over the beach), the way you decided was to create an impression in your mind of what each experience would be like. That first impression drove you to act.
In e-mail marketing, first impressions have the same power to drive a recipient to act.
In 2009 we will all be faced with marketing and advertising budgetary challenges. In e-mail marketing, one could invest money to make improvements in over 80 different areas, such as delivery technology, creative design, and segmentation strategy. Deciding how to invest so you get the most value from your spend will be the most critical decision you make. So how do you do it?
The most effective e-mail campaigns in 2009 will be decided by one thing: the first impression they make. It may sound crazy, but it's true. With reliance on e-mail marketing growing on an almost hourly basis, the volume of e-mails we consumers receive will continue to rise. And in an overloaded inbox, your e-mail must make a powerful first impression.
For 2009, there are three elements you should consider investing in to ensure your e-mail marketing campaigns drive the strongest first impression:
In 2009, e-mail's effectiveness will depend greatly on your ability to break through the clutter and create a strong bond with your reader. If you could only spend your budget in three areas to do this, spend them on deliverability, subject lines, and the welcome process.
P.S. For those of you who want to go beyond the first impression for 2009 and are looking for 90 days' worth of e-mail marketing insight, check out my new book, "Email Marketing: An Hour A Day."
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Jeanniey Mullen is global executive vice president and chief marketing officer of Zinio, the world's foremost digital publishing products and services company, and home of the largest newsstand. She holds the same roles concurrently for VIVmag, the world's first exclusively digital luxury women's magazine. Renowned as a pioneer in e-mail marketing — the nascent stage of the digital marketing revolution — Mullen has employed her penchant for building active and engaged communities by architecting processes and systems for delivering exceptional customer service and relevant content across multiple media. She is widely credited for her pivotal role in ushering in a new era of digital marketing communications.
Founder and current executive director of the Email Experience Council, Jeanniey has broadened her reach to master the social, mobile, and digital publishing and advertising industries. Today, she brings this extensive experience to bear in her role as the public face of Zinio and VIVmag, defining and implementing strategies to build partnerships with publishers, brands, and consumers. These initiatives command monumental growth for both companies. She is an accomplished author with two books to her credit, as well as a regular columnist for ClickZ. Mullen is a frequent and highly sought-after speaker at digital marketing, e-tail, and publishing events around the world.
May 22, 2013
1:00pm ET / 10:00am PT
June 5, 2013
1:00pm ET / 10:00am PT