Crowdsourcing Your Search Marketing

  |  June 15, 2010   |  Comments

Disproving the myths of crowdsourcing and proving why it can be an asset.

Crowdsourcing is the concept of taking a job one person would normally do and offering it out to a large number of people.

An increasingly famous example of this is 99designs.com. They recently won the Best Web Service & Application of the year in the Webby People's Voice Awards.

They work by taking your design project and turning it into a contest. Say you want a new logo, new website design, or new banner ad. Instead of sending this to your designer, you create a contest for the project and open it up to the entire world.

The winner gets a prize. Suggested prizes are:

  • Web Page Design: $700
  • Stationery Design: $200
  • Logo Design: $300

And all the losers get: $0.

I did this for a Web design for a friend. I got 15 designs and paid the winner $450.

On top of that, the designer was incredibly accommodating. He eagerly made changes and updates to his design.

It was a great experience.

Last week, I was speaking on a panel where I mentioned I was experimenting with outsourcing and crowdsourcing. After the panel, a Web designer asked me my thoughts on crowdsourcing.

He summed up the big concerns with crowdsourcing quite well. He asked:

  • Don't you think the quality is crap?
  • What would your clients think if they knew you were doing this?
  • Aren't you feeding your own extinction?

Let's deal with each one of these:

Don't you think the quality is crap?

Actually no.

There's good work and there's bad work. Not everyone can make that determination. You have to know what you're looking at. There needs to be a filter for that determination.

In the case of using a crowdsourcing solution for design, you really should do this hand-in-hand with a professional designer you trust.

Much to most people's surprise, most of us don't understand what good design looks like.

What would your clients think if they knew you were doing this?

They might love you for it. If you outsource the production work of a design project, you are saving them money. Additionally, I don't think I've ever gotten asked where work is coming from. My clients trust me to only provide them with quality work. If I used a partner in Chicago (which I do a lot) or a partner in Delhi, that has no bearing. All that matters is if the work produces the desired results.

My accounting firm actually proudly promotes bookkeeping services they outsource to India. They do it so that they can focus on strategy and ultimately save me money on mundane tasks. They are expensive bookkeepers. But they are great accounting strategists.

Aren't you feeding your own extinction?

I definitely am changing the way I think about my business. But it's a line of thinking we all need to consider. The reason someone would want to pay me a considerable amount of money for Web marketing is because I have experience and knowledge they don't have. They want guidance I'm able to offer them.

The amount of guidance they need from me is based on how big and complex the project is.

Part of that guidance likely should include ways I can save them money while still producing the desired results. Because of my experience, I'm able to bring that capability to them.

Using a crowdsourcing solution actually makes me more important in the process.

If you have no experience with key phrase research, link building, and on-the-page optimization, how will you possibly know if your crowdsourcing solution is any good? You actually could cause yourself damage by not using an expert in conjunction with crowdsourcing.

We all need to continue to move to the top of the food chain. That's where the money is at. That's where our value lies.

ClickZ Live Chicago Join the Industry's Leading eCommerce & Direct Marketing Experts in Chicago
ClickZ Live Chicago (Nov 3-6) will deliver over 50 sessions across 4 days and 10 individual tracks, including Data-Driven Marketing, Social, Mobile, Display, Search and Email. Check out the full agenda and register by Friday, Oct 3 to take advantage of Early Bird Rates!

ABOUT THE AUTHOR

Sage Lewis

Sage Lewis is the president of SageRock Digital Marketing. SageRock has been a leader in Web marketing since 1999, offering search engine optimization, paid search marketing, social media marketing, and analytics.

Sage speaks nationally with SES and other prominent Web marketing organizations. He is one of the most sought after speakers and coaches in the field of Web marketing. From coast to coast, Sage has trained, coached, and consulted with some of the largest brands and conferences in the country.

Sage is also "The Web Marketing Video Guy" with nearly 500 Web marketing videos published. Sage writes as an expert for ClickZ in the "Search Engine Marketing" section. He lives in Akron, Ohio with his wife, Rocky, and son, Indiana.

His columns can be found in the Search Engine Watch archive.

COMMENTSCommenting policy

comments powered by Disqus

Get the ClickZ Search newsletter delivered to you. Subscribe today!

COMMENTS

UPCOMING EVENTS

Featured White Papers

IBM: Social Analytics - The Science Behind Social Media Marketing

IBM Social Analytics: The Science Behind Social Media Marketing
80% of internet users say they prefer to connect with brands via Facebook. 65% of social media users say they use it to learn more about brands, products and services. Learn about how to find more about customers' attitudes, preferences and buying habits from what they say on social media channels.

Marin Software: The Multiplier Effect of Integrating Search & Social Advertising

The Multiplier Effect of Integrating Search & Social Advertising
Latest research reveals 68% higher revenue per conversion for marketers who integrate their search & social advertising. In addition to the research results, this whitepaper also outlines 5 strategies and 15 tactics you can use to better integrate your search and social campaigns.

Resources

Jobs

    • Digital Marketing Analyst
      Digital Marketing Analyst (GovLoop) - Washington D.C.Are you passionate about audience acquisition? Love effective copy and amazingly effective...
    • Product Specialist
      Product Specialist (Agora Inc. ) - BaltimoreDescription: The Product Specialist is hyper-focused on the customer experience and ensures that our...
    • Partnerships Senior Coordinator
      Partnerships Senior Coordinator (Zappos.com, Inc.) - Las VegasZappos IP, Inc. is looking for a Partnerships Senior Coordinator! Why join us? Our...