Sometimes I feel like a broken record when I discover a new insight or trend. It seems like no one wants to accept change is coming and, especially in e-mail, you have to keep evangelizing until some of the more forward thinking e-mail marketers give something a whirl and validate the thought. So here is my current rant: the future of digital reading will be driven by a touch experience. This means e-mails too.
I recently just completed some research with the Harrison Group on the impact of tablet-based technologies with consumers. It covers insights from consumers who have e-readers, like a kindle, and/or tablet based devices, like an iPad, as well as purchase intent. It's a very interesting study for a bunch of reasons and you should check out the press release, which has tons of stats. But for e-mail marketers, this is the onset of a big change.
Essentially, this study indicates that the day of the device is here. Consumers love it for its convenience, and it is only a matter of time before we all have one. All of these new fangled devices are built to include intuitive usage – aka – touchscreen navigation. This means e-mails too.
For you as an e-mail marketer, it means you will need to rethink the design and navigation of your e-mails. Yes, those Johnson-box-like, above-the-fold calls to action can stay, but they better be big enough to enable someone to press them with a finger to click.
Better yet, you know all those beautiful images retailers put in e-mails? No need to worry about link placements anymore, people will be reaching out and touching the parts of your e-mail they love the best.
It's here everyone, and you have 18 months or less to start testing. Anyone who is testing this already is encouraged to share your efforts in the comment section. Let's start building some best practices on this!
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Jeanniey Mullen is global executive vice president and chief marketing officer of Zinio, the world's foremost digital publishing products and services company, and home of the largest newsstand. She holds the same roles concurrently for VIVmag, the world's first exclusively digital luxury women's magazine. Renowned as a pioneer in e-mail marketing — the nascent stage of the digital marketing revolution — Mullen has employed her penchant for building active and engaged communities by architecting processes and systems for delivering exceptional customer service and relevant content across multiple media. She is widely credited for her pivotal role in ushering in a new era of digital marketing communications.
Founder and current executive director of the Email Experience Council, Jeanniey has broadened her reach to master the social, mobile, and digital publishing and advertising industries. Today, she brings this extensive experience to bear in her role as the public face of Zinio and VIVmag, defining and implementing strategies to build partnerships with publishers, brands, and consumers. These initiatives command monumental growth for both companies. She is an accomplished author with two books to her credit, as well as a regular columnist for ClickZ. Mullen is a frequent and highly sought-after speaker at digital marketing, e-tail, and publishing events around the world.
June 18, 2013
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June 20, 2013
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