About 9,999 times out of 10,000, companies that begin a redesign of their website do so with the following reasons in mind:
It's rare, even in 2010, that companies will speak to things that also matter a great deal: usability and SEO.
Usability and SEO go hand-in-hand. Search engines want to rank websites that provide a quality user experience for the searcher. How that's defined can be somewhat subjective (every website is unique and its target audience will also be unique).
So, rather than speak to usability, let's look at common mistakes that can happen when you're redesigning your website.
If you're building a website to do well in SEO, you must begin with quality keyword research and competitive analysis. Many tools are available for keyword research, including Google's AdWords Tool, Wordtracker, and Keyword Discovery.
Another great source for keyword research is your existing paid search campaigns. After all, you can see actual impressions and historical data on how these words have performed in terms of CTR, time on site, pages visited, and - most importantly - conversion rate.
OK, so the keyword research is done, but we're not quite ready for the graphic designer yet.
Once you know which keywords you want to target, you need to determine what it will take to compete (or if it's even feasible to try). If you determine that "travel" would be a great keyword, make sure you have loads of content and links already, or have the patience to ride out the long process of building up this kind of authority. You may want to rethink this keyword, unless your brand is already a household name.
A quick and easy way to check the competitive landscape is to do a Google search for your targeted keyword(s). Find the top 10 ranking websites, then do a "site:www.example.com" search on Yahoo and see how many pages (and backlinks) are indexed for these websites. From there, you can also see how these other websites have built their information architecture and structured their content.
Your goal should absolutely be to have a website that looks good, is search engine friendly, and provides a quality user experience. This stage of the game is very important. You don't want to just throw together a bunch of pages with little meaning or pages that don't add to the user experience.
That said, there are ways to generate quality, useful content that is good for SEO and adds to the user experience.
The expression, "you don't know what you've got until it's gone," is so true for many redesign projects. There's such a rush to get the new look/feel that you fail to review your analytics to see where you've been getting your traffic.
Perhaps you'd want to run a ranking report, as well? Perhaps you had rankings and traffic for a page that was about to disappear from your website, with the new launch? Maybe you want to reconsider dumping that page? Perhaps you could, at a minimum, 301 redirect that page somewhere else, so that you have a chance of maintaining that ranking or at least keeping the links that were pointing to that page from now pointing to a 404 page?
If there's one piece of headache-saving advice I can give you, it's this: make sure you 301 redirect most every page of the old site to the new URL structure. If you can remember nothing else from this column, remember this.
If you can keep your URL structure the same during the relaunch, that's ideal. If you're like most, your URL structure will change. Remember that even a small change in the URL is a change and will require a redirect.
I've seen websites that were built out on a staging environment by their design agency, but lacked password protection. These development versions of sites were indexed by Google and, once launched, didn't do well at all because their content on the new site was a duplicate of the staging site.
The search engines didn't know they were the same company. Once this is live, it's very hard to correct. The design firm would have to 301 redirect every URL on the staging site to the new site's URLs.
Spare yourself. Make sure that the staging version of the website requires a login.
Network Solutions provides website redesign services. You can see how many different websites are listed on its netsolhost.com domain.
Hopefully, these tips help spare many of you from the pains that often go along with a redesign and, more importantly, save you time and money.
Mark is off today. This column was originally published on September 15, 2009 on Search Engine Watch.
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Mark Jackson is the president and CEO of Vizion Interactive, Inc., a leading SEO company headquartered in Dallas, TX, with offices in Overland Park, KS and Clearwater Beach, FL. Mark joined the interactive marketing fray in early 2000 in business development with Lycos/Wired Digital and then AOL Time Warner. After having witnessed the bubble burst and its lingering effects on stability on the job front, Mark established an interactive marketing agency and has cultivated it into one of the most respected search engine optimization firms in the United States.
Vizion Interactive was founded on the premise that honesty, integrity, and transparency forge the pillars that strong partnerships should be based upon. Vizion Interactive is a full-service interactive marketing agency, specializing in search engine optimization, search engine marketing/PPC management, social media marketing, SEO friendly Web design/development, analytics installations/analysis, and other leading edge interactive marketing services, including being one of the first 50 beta testers of Google TV.
Mark is a member of the Dallas/Fort Worth Search Engine Marketing Association (DFWSEM), the Dallas/Fort Worth Interactive Marketing Association (DFWIMA) and is a regular speaker at the Search Engine Strategies and Pubcon conferences.
Mark received a B.A. in journalism/advertising from the University of Texas at Arlington in 1993 and spent several years in traditional marketing (radio, television, and print) prior to venturing into all things "Web."
His columns can be found in the Search Engine Watch archive.