Three out-of-the-box ideas that might help you communicate with consumers who are opting out of marketing messages.
Getting a consumer to opt in to your e-mail programs is like the Holy Grail for e-mail marketing. Not only does it indicate an interest in a brand or product, but it's also an indicator that the person who opted in wants to have a relationship with your company.
Today, as our world becomes increasingly mobile and socially-driven, we are starting to see a decrease in the standard opt-in initiatives, both from the consumer side and the business side.
More and more consumers are opting out of marketing messages on forms; choosing not to allow a service to access their data, and requesting their information be kept private.
For businesses, more and more changes are happening to streamline opt-in permission and even funnel them through aggregator services that offer single sign-on solutions or social networks.
This means that we, as marketers, need to be aware of this now and prepare our new strategies for success.
What do we do when permission as we know it goes away?
I was recently approached with this reality on an effort we have in market at my company. We found that a very high percentage of people were choosing not to opt in to our efforts when they engaged with us through a certain channel. We had to think fast and strategically to find another way to communicate with them to drive incremental purchases. Our awesome team came up with some really out-of-the-box ideas that might also help you kick-start your efforts. These included:
Now, of course all of these efforts are bookended with an option and pleas for people to opt in to the brand itself. Our goals are still high in this area, but reality is setting in.
I encourage all of you to take a few minutes to revisit your opt-in percentages over time and ask yourself if now is the time to start testing out new waters.
Join the Industry's Leading eCommerce & Direct Marketing Experts in Chicago
ClickZ Live Chicago (Nov 3-6) will deliver over 50 sessions across 4 days and 10 individual tracks, including Data-Driven Marketing, Social, Mobile, Display, Search and Email. Check out the full agenda and register by Friday, Oct 3 to take advantage of Early Bird Rates!
Jeanniey Mullen, a recognized women-in-business and tech, is known for her entrepreneurial style and her ability to build, shape, and grow brands into well-known dominant, successful entities. Jeanniey is a pioneer in email, mobile, and digital marketing; publishing; and brand-building. She now leads her own agency, YellowBean LLC, focused on assisting companies of all sizes with driving innovation and growth. Most recently, Jeanniey was the Global EVP, CMO, and subsequently Chief Growth Officer for Zinio, where she worked to define and implement strategies creating explosive growth through strategic partnerships with publishers, technology companies, brands, and consumers during her five-year tenure. Jeanniey has authored and contributed to multiple books, blogs, and magazine articles. She is a regular columnist for ClickZ, a blogger for Huffington Post, and a frequent keynote speaker. A serial networker, in 2005 Jeanniey founded the Email Experience Council, which was sold to the Direct Marketing Association in 2008. She sits on the Advisory Board for IndieFlix, and on the International Executive Council of the Internet Marketing Association. Jeanniey is recognized as both a Top CMO and Top Author on Twitter, and was most recently featured as Mover and Shaker by the Professional Woman's Magazine, and a featured Woman in Technology by The Legacy Series Magazine.
IBM Social Analytics: The Science Behind Social Media Marketing
80% of internet users say they prefer to connect with brands via Facebook. 65% of social media users say they use it to learn more about brands, products and services. Learn about how to find more about customers' attitudes, preferences and buying habits from what they say on social media channels.
An Introduction to Marketing Attribution: Selecting the Right Model for Search, Display & Social Advertising
If you're considering implementing a marketing attribution model to measure and optimize your programs, this paper is a great introduction. It also includes real-life tips from marketers who have successfully implemented attribution in their organizations.
September 17, 2014
September 23, 2014
September 30, 2014
1:00pm ET/10:00am PT