How social plays a big role and how you can make your e-commerce tablet-friendly.
Consumers are using mobile to research product purchases, but not to transact. The question facing retailers is when will mobile transactions contribute to sales in a meaningful way? The answer is, when tablet (aka iPad) penetration rivals smartphone penetration. Today, according to a Consumer Electronics Pew Survey, tablet penetration (dominated by the iPad) is at 5 percent of adults. U.S. smartphone penetration, according to Nielsen, will be over 50 percent in 2011. Even though tablet penetration is one-tenth smartphone penetration, we're seeing evidence that the iPad is being used by consumers to transact.
The Smartphone Is the Form Factor for Mobile Research
The smartphone is recently established as the form factor for mobile research, a game-changer in consumers' pre-purchase behavior. Smartphone penetration is driving consumers' ability to research products and services from anytime, anywhere, and increasingly, that research is happening while standing in a retail store.
Here's the data:
The iPad Is the Form Factor for Mobile Commerce
Tablet penetration is already respectable - there will be more than 50 million of them in consumers' hands at year-end - and growing steadily. The success of the iPad has spurred competitive response from Samsung, Motorola, LG, Vizio, and others, who all introduced or plan to introduce their own branded tablet product.
Here's the data:
Making Your E-Commerce Tablet-Friendly
How can you position your enterprise to take advantage of the tablet's role in making retail purchases?
Join the Industry's Leading eCommerce & Direct Marketing Experts in Chicago
ClickZ Live Chicago (Nov 3-6) will deliver over 50 sessions across 4 days and 10 individual tracks, including Data-Driven Marketing, Social, Mobile, Display, Search and Email. Check out the full agenda and register by Friday, Oct 3 to take advantage of Early Bird Rates!
Cathy has over 20 years of experience in both multichannel and online retail and a deep understanding of consumer needs and goals. Cathy's proven track record spans a range of industries and companies, from start-up ventures to multibillion dollar operations. Cathy is currently a Board Member at Ulta Beauty (ULTA), the largest beauty retailer that provides one-stop shopping for prestige, mass, and salon products and salon services in the United States. She has served as SVP, marketing & sales at PowerReviews, the world's most widely deployed social commerce platform, where she was responsible for overseeing the company's rapid customer and revenue growth. Prior to PowerReviews, Cathy held executive-level positions at Walmart: chief marketing officer Walmart.com, vice president of market development, global e-commerce, and vice president of product management and multichannel integration. Ms. Halligan has also held executive positions with leading retailers Williams-Sonoma, Gymboree, and Blue Nile, and was an associate partner at Prophet, a leading management consulting firm. She started her career as a marketing coordinator at Lands' End.
For real-time social commerce news and updates, follow Cathy on Twitter at @CathyHalligan.
IBM Social Analytics: The Science Behind Social Media Marketing
80% of internet users say they prefer to connect with brands via Facebook. 65% of social media users say they use it to learn more about brands, products and services. Learn about how to find more about customers' attitudes, preferences and buying habits from what they say on social media channels.
An Introduction to Marketing Attribution: Selecting the Right Model for Search, Display & Social Advertising
If you're considering implementing a marketing attribution model to measure and optimize your programs, this paper is a great introduction. It also includes real-life tips from marketers who have successfully implemented attribution in their organizations.
September 23, 2014
September 30, 2014
1:00pm ET/10:00am PT
October 23, 2014
1:00pm ET/10:00am PT