How to gain, improve, and be fulfilled in online marketing careers.
Over the 12-plus years I have spent in the Internet and online marketing industry, I have found one constant with all my interactions - that is the career. I hear these questions all the time: how do I break into the industry? What area should I focus on, search or social media? Should I be a generalist or specialist? How do I get the decision makers to get on board? And despite all the amazingly interesting topics unfolding almost daily in this ultra fluent area of online marketing, these we're the ones that made a big impact on lives and more over the ones that keep me energized in my own personal mission of motivated education. And to that, we embark on this Careers column, and I will start with macro perspective and advice, then work my way to the nitty-gritty of all the places opportunity can be had.
In every post, I will focus on three main aspects to careers:
The best advice I ever had in my effort to choose a career came in my last year (yes, my fifth, if you must know!) in college, where I was told, "You never know what you really want to do until you do it." At this point in my life, I had been set to be a doctor. I had already envisioned the white coat and the societal importance. It was pretty much a fait accompli…I was pre-med and about to embark on taking the much daunting MCATs to figure out my medical school prospects. Then I decided that I better see if it was something I want to do, and interned at a local hospital. That lasted one week.
After seeing all the suffering, bed pan changing, and depressing situations, I realized suddenly…this is not my calling. That's the first question we must answer, right? Why do I want a career in digital? Answer this, and so much more will unfold before you that the path is almost inevitable. I will cover much more behind getting to the "why" in future columns.
Interestingly, the "how" is the easier part. You simply need to acquire skills that are in demand and differentiate yourself with education to validate your knowledge and skill sets. On this later point, I have seen a crazy amount of resumes where folks claim to have things like e-mail marketing or analytics experience and look amazing on paper, only to find out after three months that they only know how to look at an e-mail open rate report and have experience with Google Analytics on the periphery. Many hiring managers have the same experience, so they are looking for proof positive that you know what you're doing and can do it well. There a few ways to get this needed experience or prove the experience you have.
First, simply volunteer for a project that involves the area of expertise you wish to acquire or, if you already have that experience, on your next project related to that, ask your boss or client if you can make this into a case study and document the steps taken, success seen, and show your willingness to go the extra mile. The next thing you'll want to do after two or three projects under your belt that are well documented is validate that knowledge through trainings, workshops, and certificate-type programs. So, if you need the knowledge, take as many courses as you can handle. If you have the knowledge, take the most representative course or assessments to prove you have this…remember, it's not enough to just say you did, you need to prove it. For example, if two resumes sit side by side and both have five years of social media experience with amazing success, the one that has the "Social Media Certification" will stand out much greater, not only as a proof point, but as that extra show of initiative to educate oneself and the underlying motivation.
In summary, follow Nike and a) "Just do it," and b) validate you know how to do it.
Everywhere. That's the word I think of when someone says, how do I find a career in digital or where do I find a better job than the one I have? It's seriously everywhere. All you have to do is read The Wall Street Journal or the business section of The New York Times and announcements of companies growing, launching, etc. are all over the place. The fundamental disciplines like e-mail, search, analytics, and demand generation are in such high demand that the industry simply can't hire fast enough to keep pace. Social media has the buzz and, yes, there's a lot of opportunity there, but you should also look into cross-functional expertise like social media and Web analytics or social media and demand generation. So many people are now doing social, you need to make yourself stand out with some hardcore fundamentals to increase your value.
The other major decisions you need to think about when looking for the "where do I find this career?" are:
For example, if you are just getting into a new discipline and expect to be paid the same top dollar you made before, have the title to boot, and set up your potential employer to evaluate you on such merits, you will be in bad shape. You will be much better off taking a small step back on title and money in such a situation, especially if the company and career path is one you really want.
Answer these before you look, let alone walk in the door of that first interview and you'll get where you want to go a lot faster.
And allow me to remind you, this is a different type of column where personal one-to-one questions about career advice are expected, so drop me a note here or on Linkedin or Facebook, and I will answer all questions in a private manner and will only post anonymously with your approval.
Learn Digital Marketing Insights From Leading Brands!
ClickZ Live Chicago (Nov 3-6) will deliver over 50 sessions across 4 days and 10 individual tracks, including Data-Driven Marketing, Social, Mobile, Display, Search and Email. Check out the full agenda, or register and attend one of the best ClickZ events yet!
After selling the Online Marking Summit (OMS) event company in 2011, Aaron is now leading the charge of the newest venture, the Online Marketing Institute - the leading eLearning platform and training destination for digital marketing education.
Kahlow is one of the most recognized thought-leaders in the digital marketing and social media space. Having founded, funded, and built three prolific and highly profitable digital marketing companies, Kahlow has also delivered hundreds of marquee keynote speeches around the globe. As a speaker, Kahlow is known for his inspirational style and plain-spoken nature where audiences always walk away feeling both motivated and educated. Aaron is a leading educator translating online marketing technology jargon into simple marketing and business terms. He is a recognized author, columnist (ClickZ, NYT) and authority on social media marketing, sales and marketing integration, demand generation, business-to-business marketing, search marketing, usability, analytics, and digital marketing strategy.
Named Metropolitan Magazine's "Top 40 Entrepreneurs under the Age of 40" Kahlow is also well known for his endless energy as an entrepreneur. Having built Business Online from three guys and a brother in a dentist office to BtoB Digital Agency of the Year; founding and selling the industry's premier digital marketing event, the Online Marketing Summit, and now on his third successful start-up, Online Marketing Institute, Kahlow is synonymous with building successful digital companies. Kahlow also has served on the Board of Directors and Advisory Board to many digital associations and media companies like the International Business Marketers Association, Search Engine Strategies/ClickZ, Microsoft/ BING Prof. Accreditation, Social Media Examiner, as well as many digital technology start-ups.
Today, Aaron can be found in his new home city of San Francisco, working on the global expansion of "Teaching the World Digital" in his eLearning technology venture, the Online Marketing Institute. Facebook and LinkedIn are his preferred places to connect.
Hong Kong, October 21-22
London, November 13-14
San Francisco, November 13-14
London, November 18-19
80% of internet users say they prefer to connect with brands via Facebook. 65% of social media users say they use it to learn more about brands, products and services. Learn about how to find more about customers' attitudes, preferences and buying habits from what they say on social media channels.
If you're considering implementing a marketing attribution model to measure and optimize your programs, this paper is a great introduction. It also includes real-life tips from marketers who have successfully implemented attribution in their organizations.
October 23, 2014
1:00pm ET/10:00am PT