Have you been testing intelligently or have you been guilty of slice-and-dice optimization?
Last column, I shared the following test, which I found "in the wild," and asked readers to identify the variables. Hoping that instead of testing all the variables, you could narrow it down to the most meaningful variables so that you minimize the time and resources needed to complete the test.
Depending on how you want to define your variables, these two pages have around a dozen changes.
Here is my list:
Most of the time, when I see such a list of variations, it would seem that the business is testing for variations first and impact second. Testing has to start with the "why" first. Why will this matter to my customer? Why will changing the layout from horizontal to vertical change their feeling about buying from us?
This goes back to what we all learned in elementary school. You start a test with a hypothesis first. Instead, most companies today throw variables at the wall, sometimes not even aware that they are changing variables and all they look for is what version gave them a lift. This is a great strategy when you have endless resources and time to wait for tests to complete, or when you have a page that is converting at around 70 percent-plus and you want to start fine-tuning it.
So what are the three variables I would test from these two landing pages?
Did you identify these as the big ideas to test first? Have you been testing intelligently or have you been guilty of slice-and-dice optimization? Testing these three variables first enables us to complete our test in 18 days versus 108, based on the number of variations that need to be tested.
What about testing the call to action button and other variables?
Sure, I would eventually want to test that, but the first goal should be to make sure our offer is viewed as relevant and valuable enough to our visitors to want to complete the call to action. Have you ever stopped yourself from clicking on a button because it was blue and not orange if you found the offer relevant and compelling?
Join the Industry's Leading eCommerce & Direct Marketing Experts in Chicago
ClickZ Live Chicago (Nov 3-6) will deliver over 50 sessions across 4 days and 10 individual tracks, including Data-Driven Marketing, Social, Mobile, Display, Search and Email. Check out the full agenda and register by Friday, Oct 3 to take advantage of Early Bird Rates!
Bryan Eisenberg is coauthor of the Wall Street Journal, Amazon, BusinessWeek, and New York Times bestselling books "Call to Action," "Waiting For Your Cat to Bark?," and "Always Be Testing." Bryan is a professional marketing speaker and has keynoted conferences globally such as SES, Shop.org, Direct Marketing Association, MarketingSherpa, Econsultancy, Webcom, SEM Konferansen Norway, the Canadian Marketing Association, and others. In 2010, Bryan was named a winner of the Direct Marketing Educational Foundation's Rising Stars Awards, which recognizes the most talented professionals 40 years of age or younger in the field of direct/interactive marketing. He is also cofounder and chairman emeritus of the Web Analytics Association. Bryan serves as an advisory board member of SES Conference & Expo, the eMetrics Marketing Optimization Summit, and several venture capital backed companies. He works with his coauthor and brother Jeffrey Eisenberg. You can find them at BryanEisenberg.com.
IBM Social Analytics: The Science Behind Social Media Marketing
80% of internet users say they prefer to connect with brands via Facebook. 65% of social media users say they use it to learn more about brands, products and services. Learn about how to find more about customers' attitudes, preferences and buying habits from what they say on social media channels.
The Multiplier Effect of Integrating Search & Social Advertising
Latest research reveals 68% higher revenue per conversion for marketers who integrate their search & social advertising. In addition to the research results, this whitepaper also outlines 5 strategies and 15 tactics you can use to better integrate your search and social campaigns.
September 17, 2014
September 23, 2014
September 30, 2014
1:00pm ET/10:00am PT