Will Google and MySpace consider the critical role that Latina moms could play in their future success? Will they be able to convince Hispanic moms to abandon Facebook?
This has been a very intense week for social media marketing. First, Google announces its second attempt in social media by launching Google+ in a direct effort to take on Facebook. Then, MySpace is sold and will be relaunched with Justin Timberlake as creative consultant. It's clear that everyone wants a piece of the pie of this fast-growing social networking market.
With a Little Help From My Friends
In their attempts to compete versus Facebook, both Google+ and MySpace could also use some help. And Latina moms can be very helpful.
Consider the following facts:
These moms rely on family and peer advice, and social networks let them extend their circle of trust. Sixty-eight percent trust word-of-mouth conversations related to brands and marketing activities.
And that's exactly one of the key components that Google can leverage to benefit from this specific segment. Google+ offers Circles, which helps compartmentalize all the people in your life. Google argues that putting everyone under the "friends" label can hurt the ability to share (it can be sloppy and insensitive, according to the search giant).
It's not surprising, given the success of Android, that Google+ includes a strong mobile component. From adding location to every post to Instant Upload to add camera phone snaps to a private album in the cloud.
Busy Latina moms are taking advantage of mobile connectivity. And they are also heavy users of social media on-the-go (40 percent more than total women in the U.S.).
Sixty percent of them access Internet from their phones and for one out of four, their smartphone is their primary online connectivity device. Back to Google, in recently acquired smartphones among Latinos, Android is far surpassing other platforms.
Latina moms over-index in accessing social networking sites almost every day versus white women. Not surprisingly then, they access Facebook more frequently than their general market counterparts. Latinas also heavily over-index in other social media tools such as Twitter, LinkedIn, and Foursquare, as you can see in the comScore Hispanic Online Report graphic below.
Source: comScore March 2011 Hispanic Online Report
The Latina Power
Latino households' buying power will be $1.4 trillion by 2013, and Hispanic moms are the key decision-makers and influencers of 80 percent of all purchases made in their households. There's no doubt of how attractive this segment can be for many marketers. But Latina moms' influence doesn't stay within the limits of their home. Social media is a way of influencing and being influenced in terms of their purchase decisions:
Talking about influence power, Latina "mami" bloggers are also exploding, becoming one of the fastest-growing blogging demographics (five times increase in 2010 versus 2009).
What Facebook Should Worry About
The social nature of Latinas finds a true space in social media, where sense of belonging and sharing everyday issues and ideas come to life.
Online Latinas' growing influence goes beyond the U.S.: their networks include friends and family members both in North America and in Latin America. And it also goes beyond friends and family members: 20 percent of them are blogging.
Will Google and MySpace consider the critical role that Latina moms could play in their future success? Will they be able to convince Hispanic moms to abandon Facebook? Time will tell.
In the meantime, considering the latest news in social media, should Facebook be worried?
According to this interesting article, there are five things about Google+ Facebook should worry about. I would like to add one more thing: the growing influence of the Latina mom.
This Year's Premier Digital Marketing Event is #CZLSF
ClickZ Live San Francisco (Aug 11-14) brings together the industry's leading practitioners and marketing strategists to deliver 4 days of educational sessions and training workshops. From Data-Driven Marketing to Social, Mobile, Display, Search and Email, this year's comprehensive agenda will help you maximize your marketing efforts and ROI. Register today!
Gustavo Razzetti is EVP, Managing Director of Lapiz, the Latino shop of Leo Burnett. He has 20+ years of experience in integrated marketing communications in U.S. and Latin American markets.
A change agent, with the expertise of transforming agencies into digital at the core shops, Razzetti has become one of the leading voices when it comes to understanding the new market dynamics of US Latinos.
Former Chief Strategy & Engagement Officer at Grupo Gallegos, president of GlobalHue NY and CEO of Euro RSCG Latino. Razzetti's career is marked by extensive experience working with top consumer brands such as Comcast, Walgreens, Verizon, NestlÃ©, Chivas Regal, General Motors, Coca-Cola, and BBVA, and 200 others. He also served as CEO of Euro RSCG both in Puerto Rico and in Argentina. Prior to that, Gustavo was CEO and founding partner of WhyNet - the no. 1 interactive agency in Argentina.
Strategist by conviction, digital pioneer by choice, leader by evolution; Razzetti has received recognitions that include Effie awards, Gran Prix AMBA, Euro RSCG's CBI Award, and Strategic Planning Director of the Year, McCann Erickson. Many of the campaigns he strategically led won Cannes, Clio, New York Festival, London, and FIAP awards, among others.
On a personal note, Gustavo loves scuba diving, bicycling, gourmet cooking, and fine wines.
The Marketer's Guide to Customer Loyalty
Customer loyalty is imperative to success, but fostering and maintaining loyalty takes a lot of work. This guide is here to help marketers build, execute, and maintain a successful loyalty initiative.
The Multiplier Effect of Integrating Search & Social Advertising
Latest research reveals 68% higher revenue per conversion for marketers who integrate their search & social advertising. In addition to the research results, this whitepaper also outlines 5 strategies and 15 tactics you can use to better integrate your search and social campaigns.