What are the interests and demographics of the people who already love your brand?
Managing Google campaigns can be immensely complex and if you really want to make them work, they have to be nurtured and optimized in real time. Ad copy, bids, targeting selects, and keywords all have to be constantly tested and manipulated based on ROI results and changing marketing conditions. Well, guess what, the same applies to Facebook advertising.
Making pay-per-click (or pay-per-like) Facebook ads can be even more complex because you're not just dealing with simple keyword-targeted ads (the first mistake people typically make when looking at Facebook). For example, if you want to sell life insurance on Google, you use the keyword "Life Insurance." But on Facebook, no one is searching for life insurance or has necessarily listed life insurance as an interest or like. However, lots of people have expressed interest or listed themselves in certain categories such as age group, getting married, having babies, etc.
The second big mistake is that people list all the demographics and interest categories for their target in one giant selected group and then they run just two or three ads for that group for the duration of the campaign. They treat it like a display campaign, where the creative is launched, the optimization is done on the creative level, and the results are tabulated. So the same people start seeing the ads again and again and the ads rapidly burn out.
This simple approach hardly comes close to the real-time nurturing and optimization that is actually required and typically applied to say, a Google AdWords program.
In this column I want to list some tactics and best practices related to getting fans via Facebook advertising. The first thing you have to think about is what are the interests and demographics of the people who already love your brand. That is what we are trying to accomplish with building our fan base in the early stages. They are the lowest hanging fruit and will be a) the most engaged and b) the most likely group to become advocates. Real-world fans who become Facebook fans.
So how do we get those real-world fans via Facebook ads?
One of the challenges of Facebook is its continual innovation and modifications to its ad offerings. But for an optimization-focused marketer, this is great because it increases the options that can be tested. So a final tip is to make sure you are up on all the current targeting selects and ad formats. They change very often, so keeping a change log and option menu is advisable.
So those are the big tips for now. As always, please comment and share any tips you have with the readers of this column.
Harry is off today. This column was originally published on July 19, 2011 on ClickZ.
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As founder and CEO of Overdrive, Harry Gold is the architect and conductor behind the company's ROI-driven programs. His primary mission is to create innovative marketing programs based on real-world success and to ensure the marketing and technology practices that drive those successes are continually institutionalized into the culture and methods of the agency. What excites him is the knowledge that Overdrive's collaborative environment has created a company of online media, SEM, and online behavioral experts who drive success for the clients and companies they serve. Overdrive serves a diverse base of B2B and B2C clients that demand a high level of accountability and ROI from their online programs and campaigns.
Harry started his career in 1995 when he founded online marketing firm Interactive Promotions, serving such clients as Microsoft, "The Financial Times," the Hard Rock Cafe, and the City of Boston. Since then, he has been at the forefront of online branding and channel creation, developing successful Web and search engine-based marketing programs for various agencies and Fortune 500 companies.
Harry is a frequent lecturer on SEM and online media for The New England Direct Marketing Association; Ad Club; the University of Massachusetts, Boston; Harvard University; and Boston University.
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