Messaging Management And Monitoring
The MessageOne email management solution consists of a client-side hardware appliance that is installed behind the organization’s firewall (the "mBox") and an analytical data center hosted by MessageOne (the "mPlant"). The mBox automatically collects and analyzes email server, anti-virus software, and wireless email server metadata and provides it to the mPlant, where CIOs/administrators can examine the data based on their role within the organization to determine the current and historical performance of their messaging infrastructure. As initially released, the device supports MS Exchange servers (5.5/2000); AntiVirus software from Trend Micro, Sybari, and McAfee; and the RIM Blackberry Enterprise Server. The vendor notes that other platforms will be supported in future software updates to the platform, which can be installed automatically to the device without need for administrator intervention.
According to the vendor, the installation of an mBox is designed to be painless; with the device able to auto-discover the organization’s messaging infrastructure within two hours of deployment and begin sending data to the mPlant. Separate software installations for individual mail servers and/or messaging components on the network are unnecessary. The data collected can then be examined by administrators via the MessageOne MessageView console; a Web-based (browser-accessible) interface allowing for the display of information relevant to the individual’s role. The email admin, for example, might view stats such as average message delivery times, attachments and sizes, or AntiVirus configurations. Information is protected during transmission to the mPlant via a one-way SSL-encrypted connection, and only messaging meta-data is provided to the mPlant -- not the actual content of messages themselves.
Both real-time and historical monitoring features allow administrators to configure thresholds for automatic notification when serious performance problems are encontered in the messaging infrastructure.
MessageOne is available now. Pricing for the service is based per seat (each email user is one seat); with companies typically paying from $1 to $2 per seat per month. Contact the vendor for further information.
product submission by IPW Staff
Join the Industry's Leading eCommerce & Direct Marketing Experts in Chicago
ClickZ Live Chicago (Nov 3-6) will deliver over 50 sessions across 4 days and 10 individual tracks, including Data-Driven Marketing, Social, Mobile, Display, Search and Email. Check out the full agenda and register by Friday, Oct 3 to take advantage of Early Bird Rates!
IBM Social Analytics: The Science Behind Social Media Marketing
80% of internet users say they prefer to connect with brands via Facebook. 65% of social media users say they use it to learn more about brands, products and services. Learn about how to find more about customers' attitudes, preferences and buying habits from what they say on social media channels.
An Introduction to Marketing Attribution: Selecting the Right Model for Search, Display & Social Advertising
If you're considering implementing a marketing attribution model to measure and optimize your programs, this paper is a great introduction. It also includes real-life tips from marketers who have successfully implemented attribution in their organizations.
September 23, 2014
September 30, 2014
1:00pm ET/10:00am PT
October 23, 2014
1:00pm ET/10:00am PT