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Jeanniey Mullen

Stepping Backward Moves You Forward in Digital Publishing and Mobile Apps

  |  February 3, 2012   |  Comments

There are very few times when going backward is ever a good decision. In digital publishing and mobile apps however, going backward can be one of the best decisions you have ever made. The concept of digital reading is still in the early days of building a strong market share with consumers. And, while app adoption is growing at record rates, it is still new.

Some of the most successful digital publications and apps kick-start their results by relying on a combination of creating an innovative user experience that leverages content from archives of a strong brand or legacy.

One of the most popular apps in today's market is Words With Friends (aka Scrabble). A new user experience and interactive feel gives this very old and well-known game a nice edge. Pinball and Pac-Man are other examples of new games built purely off of historical brands. In the digital publishing arena, collection books and back issues of magazines sell extremely well. The emotional tie to impactful moments in history and happy memories still works as a viable marketing tool for sales, even in the digital realm.

If you have an app or a digital publication, and are looking for a way to improve your success in merchandising your app, consider this:

  1. According to recent research by the University of Montreal, women remember less negative memories than men and are drawn to positive memories. This is a great opportunity for merchandising "collections" or "back issues" that remind us of better times for women, or powerful and earth-changing times for men.
  2. While early adopters are drawn toward risk, and the unknown, early majority usage occurs when there is a perceived low risk of failure, and a reminder of proven success with the opportunity in the past.

These two statements indicate that the path to future mass app and publishing success may very well lie in merchandising the past. This means your app and publication advertising should rely on "best of" offers, and even a showcase of past awards/testimonials received. But they should do so in a way that ties directly to why the digital experience provides a better, easier, and more convenient way of driving to the same results. At my company we see great successes in selling back issues and collections. A great example of this is with one publication; Hockey News. Hockey News fans enjoy the archive of issues that Hockey News makes available upon subscribing. Other titles like Outside magazine, Road & Track, and VIVmag have also enjoyed successes in back issues and "best of" sales.

Not sold on the concept yet? Take this simple test. Think about the last five apps or publications you have downloaded and ask yourself why you downloaded them. You will be surprised to see that your answers will either be: I remembered it from the past, I was looking for some research, or it's a new tech on something I have enjoyed in the past.

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ABOUT THE AUTHOR

Jeanniey Mullen is global executive vice president and chief marketing officer of Zinio, the world's foremost digital publishing products and services company, and home of the largest newsstand. She holds the same roles concurrently for VIVmag, the world's first exclusively digital luxury women's magazine. Renowned as a pioneer in e-mail marketing — the nascent stage of the digital marketing revolution — Mullen has employed her penchant for building active and engaged communities by architecting processes and systems for delivering exceptional customer service and relevant content across multiple media. She is widely credited for her pivotal role in ushering in a new era of digital marketing communications.

Founder and current executive director of the Email Experience Council, Jeanniey has broadened her reach to master the social, mobile, and digital publishing and advertising industries. Today, she brings this extensive experience to bear in her role as the public face of Zinio and VIVmag, defining and implementing strategies to build partnerships with publishers, brands, and consumers. These initiatives command monumental growth for both companies. She is an accomplished author with two books to her credit, as well as a regular columnist for ClickZ. Mullen is a frequent and highly sought-after speaker at digital marketing, e-tail, and publishing events around the world.

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