holiday-marketing-wishlist

Holiday Wish List: What Digital Marketers Want

  |  November 29, 2012   |  Comments

As marketers, we all hold the same needs and wants to be able to communicate with consumers.

SES Chicago was one of the most interactive events I have attended in a very long time. I spent time with marketers and solicited their views on what they wanted from their digital media efforts.

Here is a compilation of the perfect marketing wish list. Rather, this is what marketers want their consumers to do…

  • They want you to like them and share their preferences (real likes).
  • They want your email ID and mobile number.
  • They would like to associate likes with a mobile number and an email ID.
  • They want you to tell them if you have a digital reader (iPad, Kindle, etc. - their ESP isn't smart enough to figure it out).
  • They want you to add them to their safe-sender list.
  • They want you to open one out of four campaigns.
  • They want you to download their app.
  • They want you to tell your friends.
  • They want you to respond to surveys.
  • They want you to cross channels.

As marketers, we all hold the same needs and wants to be able to communicate with consumers. I encouraged my fellow marketers to think about doing three additional things this holiday season.

First, try to create an inner circle by requesting a few survey responders to give you more frequent feedback. Second, encourage your consumers to fill out their preferences even if it is a little bit at a time - do not forget that some preferences might change as well. Third, put more social content into your email campaigns - it will go a long way in improving your open rates.

Wishing you the very best for this holiday season…

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ABOUT THE AUTHOR

Sundeep Kapur

Sundeep Kapur has been assisting organizations with their converged channel marketing strategies since 1990. From direct marketing to digital to converged, he is a passionate teacher who works with businesses across multiple industries, helping them to enable technology and services to brand, and personalize and speak to consumers more effectively.

He is an industry-recognized expert who has delivered keynotes, run panels, and delivered "relevant, inspirational, and outstanding" education for organizations around the world.

Sundeep is also an avid user of social media, having leveraged words, pictures, and video into a conversational digital book. His daily dose of best practices can be found at www.EmailYogi.com, where he has more than 1,200 articles on best practices.

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