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Jeanniey Mullen

Competition and Cooperation

  |  December 7, 2012   |  Comments

When I look at some of the branding stories in the news lately I see some convincing evidence of positive change. A lot of change in the publishing, digital marketing, and branding business has been geared toward programmatic buying. Campbell Soup put 40 percent of its budget into digital media. Gap made a comeback from a branding disaster, using digital media as a key strategy. American Express made a commitment to digital content marketing for 2013. And publishers like The Economist, Atlantic Media, and Hearst are committed to digital integration.

Driving digital success for all of these brands is possible because each of these companies has found a way to take the core elements of a strong B2B strategy and implement them into a very consumer-oriented world. Have you thought about it this way?

Content and aggressive distribution of content across all platforms are extremely important. Search and brand support the content experience that engages the audience. The Atlantic Media company believes that disruption is the key to success (download this great PDF here). But, behind it all are key success strategies that are focused on traditional B2B relationship-building and communication elements.

Content plays to the new middleman. We used to call them distributors. Today's distributors don't ship products, they ship content. Content is the driver behind lead generation, retail management, and even customer relationships. Content and advertising executions need to tell a story. They need the story to include their key business partners. Embrace digital marketing in the right digital context and you can do no better service to the companies that get your brand in front of consumers.

As I look back on this year it has been one of conflict and cooperation. We are all struggling to find the magical approach to digital publishing and content marketing digital success. We have competing operating systems in this business. We have patent fights. No nook or cranny of digital publishing has a quiet corner. We all compete. Look at any LUMA chart for proof.

If you are looking to drive high impact for your programs in 2013, focus on taking your top B2B strategies and implementing them in a B2C world. Part of American Express' digital success is a result of its ability to build content distribution and digital media relationships with vendors. Gap's comeback has been helped by better awareness, perception, and customer experience often core to B2B success. At the end of the day, it very well could be that your best B2B strategy will drive your B2C digital success. Consider that in your B2C decisions.

B2B image on home page via Shutterstock.

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ABOUT THE AUTHOR

Jeanniey Mullen is global executive vice president and chief marketing officer of Zinio, the world's foremost digital publishing products and services company, and home of the largest newsstand. She holds the same roles concurrently for VIVmag, the world's first exclusively digital luxury women's magazine. Renowned as a pioneer in e-mail marketing — the nascent stage of the digital marketing revolution — Mullen has employed her penchant for building active and engaged communities by architecting processes and systems for delivering exceptional customer service and relevant content across multiple media. She is widely credited for her pivotal role in ushering in a new era of digital marketing communications.

Founder and current executive director of the Email Experience Council, Jeanniey has broadened her reach to master the social, mobile, and digital publishing and advertising industries. Today, she brings this extensive experience to bear in her role as the public face of Zinio and VIVmag, defining and implementing strategies to build partnerships with publishers, brands, and consumers. These initiatives command monumental growth for both companies. She is an accomplished author with two books to her credit, as well as a regular columnist for ClickZ. Mullen is a frequent and highly sought-after speaker at digital marketing, e-tail, and publishing events around the world.

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