Five ways to get your unsubscribe rates to go back to normal.
It's OK - it happens to the best of us…
No matter how killer your content is, it's inevitable that people will unsubscribe. You could be the Stephen Hawking of email marketing and people will still hit that damn opt-out button. But don't take it personally; there are countless legitimate reasons people have for unsubscribing. But if you notice your unsubscribe rate trending higher than an average of 0.1 percent, that might just be your red flag wakeup call. If that happens, go through this checklist to see if you can get things back on track.
Once the above issues are addressed, I'm confident your unsubscribe rates will go back to normal. You'll never convince everyone to be a lifelong subscriber, but if you fix these basic things, they can't stay mad at you forever, right?
Angry at Email image on home page via Shutterstock.
This column was originally published on Dec. 12, 2012.
Join the Industry's Leading eCommerce & Direct Marketing Experts in Chicago
ClickZ Live Chicago (Nov 3-6) will deliver over 50 sessions across 4 days and 10 individual tracks, including Data-Driven Marketing, Social, Mobile, Display, Search and Email. Check out the full agenda and register by Friday, Oct 3 to take advantage of Early Bird Rates!
Christine Doré is an e-mail marketing manager at PETA in Los Angeles. As part of the Marketing Engagement team, she focuses on email strategy and optimization. Her team's innovative tactics for audience segmentation and online advocacy have been twice awarded at the national level and continue to be trailblazing strategies for the non-profit community.
IBM Social Analytics: The Science Behind Social Media Marketing
80% of internet users say they prefer to connect with brands via Facebook. 65% of social media users say they use it to learn more about brands, products and services. Learn about how to find more about customers' attitudes, preferences and buying habits from what they say on social media channels.
The Multiplier Effect of Integrating Search & Social Advertising
Latest research reveals 68% higher revenue per conversion for marketers who integrate their search & social advertising. In addition to the research results, this whitepaper also outlines 5 strategies and 15 tactics you can use to better integrate your search and social campaigns.
September 17, 2014
September 23, 2014
September 30, 2014
1:00pm ET/10:00am PT