It seems every year there is a proclamation that this will be the year for mobile marketing. Well, it's just not that simple. The fact is, mobile usage is growing steadily each and every year, accounting for a larger and larger percentage of how we communicate with others, interact with brands and marketing, and shop and purchase products and services. This steady growth is best represented in the studies that look at the compound annual growth rates across various metrics such as data usage, advertising, payments, and more. The truth is this is the decade for mobile as we make the steady transition from our desktops and laptops to spending the majority of our time on our smartphones and tablets. Don't believe it? Take a look at the facts:
So as marketers, what will it take to protect our customer relationships and, more importantly, flourish in a mobile world?
While we are still in the early stages of the decade of mobile madness, it's time to get focused - think about the mobile experience, collect, cookie, connect, and look to forge the critical partnerships and investments in technology that will properly position your brand for years to come.
Mobile image on home page via Shutterstock.
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Michael Della Penna is senior vice president of emerging channels at Responsys. His responsibilities include spearheading the overall strategic direction, partnerships, and solution offering across emerging channels including social and mobile for the company. Michael is a seasoned marketing professional with a long, proven track record of launching successful marketing, branding, and sales strategies for leading public and private companies. Most recently, Michael founded SuiteDialog, a full-service email and social CRM agency that helps brands ignite conversations and cultivate relationships with customers across the social web. Prior to SuiteDialog, Michael founded Conversa Marketing, a social CRM company that was acquired by StrongMail Systems in 2010. Before branching out on his own, Michael served as chief marketing officer for Epsilon, a leading provider of multichannel, data-driven marketing services. Michael's other key marketing leadership roles include CMO at Bigfoot Interactive, VP of strategic development at CNET Networks, Inc., and VP of marketing at ZDNet. Michael received a B.B.A. and an M.B.A. from Hofstra University.
December 12, 2013
1:00pm ET / 10:00am PT