Successful content marketing programs hinge on the 3 Cs - content, context, and communication. When these techniques are applied correctly, everyone wins: publishers engage their audiences through high-quality content, and marketers leverage this symbiotic relationship to deliver transparent brand messages that convert readers into real consumers. When any one of these three Cs isn't adhered to, readers are quick to ring the alarm - perhaps the best recent example is the debacle that ensued from the Church of Scientology's sponsored post in The Atlantic. As content grows as a marketing "must-have," here's a quick rundown of what the three Cs mean to both publishers and brands:
When high-quality content and appropriate context are missing from the equation, readers feel violated by both the publisher and marketer, breaking down the entire publisher-marketer-audience ecosytem. Paying attention to the three Cs keeps everyone happy as brands and publishers work together to evolve the content marketing landscape.
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Laney Whitcanack is Federated Media Publishing's chief community officer. Prior to joining FM, Laney co-founded BigTent in 2006 and focused on innovating online and offline ways to connect people with communities they care about. She spent the decade previous to BigTent coaching and training hundreds of community leaders, in the U.S. and Mexico, most recently as the director of community programs for the Coro Center for Civic Leadership.
A published author and speaker on entrepreneurship and community organizing, Laney received the Jefferson Award for Public Service in 2008. She is currently a board member of Zeum: San Francisco's Children's Museum and The Princess Project and is involved in even more community groups after the birth of her daughter, Campbell, last year. Laney has a B.A. from UCLA, and MBA from the Simmons School of Management, and an Ed.M from Harvard University.
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