Home  › Marketing › Strategies

Defining the Words That Define Us

  |  May 13, 2013   |  Comments

We may get seduced by 30-second commercials, display ads, and native advertising, but let's not forget that our ability to select the right words at the right time also has a great impact.

I've had the good fortune to write thousands and thousands of words for ClickZ and other publications about digital advertising. I've been doing it so long that I've seen the entire space move from media fad to force. Now I am fortunate enough to have the opportunity to write a monthly strategy column for ClickZ. In agreeing to do this I had a very specific objective in mind. My goal for this column is to discuss and debate the meanings behind some of the words used to define the space we inhabit in advertising.

So, here's how this will work. Every month I'll give you my take on defining a single word that has significant impact. If you have read some of my previous work, you already know I rely heavily on pop culture and sports references to make my point and this will be no different.

We occupy a fascinating space where "pictures are worth a thousand words" (or a billion dollars if you are Instagram) and "actions speak louder than words," yet words are our tool of the trade more often than not. Words inspire and motivate, they can harm and hurt, and they can take on different meanings depending on context. Take the word, "word," for example.

Merriam-Webster lists no less than eight different uses where the application in sequence changes the meaning of "word" from its root meaning to information or confrontational and other things in between. Brands have built iconic status on words. In some cases taking ordinary words and transforming them into something extraordinary.

"Just Do It."

"Breakfast of Champions."

"M'm! M'm! Good!"

I'd guess almost everyone recognizes those slogans from Nike, Wheaties, and Campbell's. Consider for a second the power of words. Campbell's defined its brand by building an association off an emotional and positive visceral reaction to interaction with its brand. In fact, the company uses sounds married to a single word, "good," to define itself.

So, while we all get seduced by 30-second commercials, rely heavily on display ads, and now embrace native advertising as well as social, let us not forget that our ability to select the right words at the right time will have as much impact as anything else we do. This is true not only in the work put into market but the interactions with employees and everyone else. In an increasingly limited bandwidth world where social media and mobile communication encourages fewer and fewer characters, our judicious use of words becomes all the more critical.

As Socrates once said, "The beginning of wisdom is the definition of terms."

Or put into the modern day poet Christopher Wallace's words, "Biggie, Biggie, Biggie, can't you see. Sometimes your words just hypnotize me."

My hope is this becomes interactive. What words do you think we should discuss and define? Post your comments on the ClickZ site or send a tweet to @C2Next.

Image on home page via Shutterstock.


pro-rank-tracker-logoPro Rank Tracker is a cutting-edge ranking tracking tool for keeping you up-to-date with all the latest changes in the rankings of your websites and videos.


Chris Copeland

Chris Copeland is chief executive officer of GroupM Next, the forward-looking media innovation unit of GroupM. Chris is responsible for curating and communicating insight-focused media solutions across established and emerging platforms. Leveraging his multi-year experience with emerging media companies, Chris is tasked with stewarding GroupM Next in partnership with agency leadership from GroupM's four media marketing and marketing service agencies (Maxus, MEC, MediaCom, and Mindshare). The focus is participating with those companies leading changes that most impact consumer media consumption, brand favorability, and purchase behavior.

Guiding the Predictive Insights, Technology, Research, and Communications teams at GroupM Next, Chris is responsible for overseeing the amplification of insights into opportunities that directly benefit the business of GroupM agencies and their clients. GroupM is the world's largest media investment management group and the media holding arm of WPP. Together, GroupM agencies represent almost $30 billion in overall North American billings (RECMA).

Chris helped guide the development of GroupM Next, which was established to deliver the best thinking and new insights from within the GroupM community. The unit also focuses on technology innovation connecting all media channels, but especially, online, social, mobile, and addressable.

Chris was selected to lead GroupM Next after nine years of leading the search marketing practice within GroupM. Among his accomplishments are the development and integration of the global search marketing offering for GroupM agencies, GroupM Search, which managed $1.3 billion in search billings globally and grew to more than 1,000 search marketing strategists serving 40 countries. In 2009, Chris created the research division of GroupM Search and developed research studies that deepened the understanding of consumer behavior across search and social media for leading brands and garnered global traction - most notably: The Influenced: Social Media, Search, and the Interplay of Consideration and Consumption; The Virtuous Circle: The Role of Social Media in the Purchase Pathway;and From Intent to In-Store: Search's Role in the New Retail Shopper Profile.

Chris entered the digital industry in 1996 when he joined search marketing agency WGI (later acquired by Tempus Group). He has been with the WPP and GroupM family of companies since 2000 when, recognizing search as an emerging media channel with incredible potential for brands, WPP acquired Tempus Group and CIA, and ultimately rebranded the search marketing agency as Outrider. As senior partner and managing director of Outrider, Chris delivered on GroupM's vision for the channel, leading the organization to 500 percent growth with global presence over five years, and establishing award-winning search marketing strategies that have become industry-wide best practices. In 2002, Chris successfully implemented the integration of search into the cross-channel media planning process at MEC, creating the first search marketing practice to sit within a media communications and planning company. In 2007, he guided the business expansion of search marketing practices into all GroupM agencies. In 2009, Chris was named CEO of GroupM Search, where he was responsible for driving global search strategy for the organization, while fostering the innovative application of search as an integrated channel. In his role, Chris also provided digital strategy counsel for clients, including AT&T, Dell, Audi, Volkswagen, and more.

Chris is an active member on advisory boards at the 4A's, Google, Yahoo, MSN, and I-COM. He is a frequent speaker in global forums discussing the digital marketplace and how the space is evolving, and serves as a regular resource to national and industry press. Chris contributes editorial commentary regularly to Advertising Age, ClickZ, MediaPost, and MediaBizBloggers.com. In fall 2013, Chris was honored as an inductee into the ClickZ Digital Hall of Fame.

COMMENTSCommenting policy

comments powered by Disqus

Get the ClickZ Marketing newsletter delivered to you. Subscribe today!



Featured White Papers

US Consumer Device Preference Report

US Consumer Device Preference Report
Traditionally desktops have shown to convert better than mobile devices however, 2015 might be a tipping point for mobile conversions! Download this report to find why mobile users are more important then ever.

E-Commerce Customer Lifecycle

E-Commerce Customer Lifecycle
Have you ever wondered what factors influence online spending or why shoppers abandon their cart? This data-rich infogram offers actionable insight into creating a more seamless online shopping experience across the multiple devices consumers are using.




  • SEO Specialist
    SEO Specialist (Marcel Digital) - ChicagoSearch Engine Optimization (SEO) Specialist   Marcel Digital is an award winning digital marketing...
  • SEO / SEM Manager
    SEO / SEM Manager (CustomInk) - FairfaxAre you a friendly, motivated, and inquisitive individual? Are you a positive, out-going leader? Are you...
  • SEO Analyst
    SEO Analyst (XO Group) - New YorkSEO Analyst @ XO Group About this Job, You and Our Team: The XO Group SEO Team is looking for you, a passionate...