Home  › Marketing › Retail
searchengines

Study: Mobile Search Goes Mainstream in Asia

  |  November 23, 2010   |  Comments   |  

Search marketing firm's survey also shows the role of search in Asia Pacific during the purchase cycle and identifies the most popular search engines, by country.

Hong Kong – Mobile search has become a mainstream behaviour in Asia with China, Thailand, India, and South Korea leading the region, according to a search marketing firm's study.

The study, performed on behalf of iProspect, aims to ascertain search behaviour in 11 markets: China, Hong Kong, India, Japan, Malaysia, Singapore, Korea, Thailand, Taiwan, Australia, and New Zealand.

Close to 80 percent of all consumers surveyed said they used mobile search in 2009 with China leading the region with 93 percent of consumers searching via mobile handsets.

Smart phone conversion is a significant driver in mobile search behaviour in China and is estimated to reach 150 million handsets by the end of 2011.

India trails closely behind China as 90 percent of consumers use mobile search and is expected to surpass PC based search in the country over the medium term.

Peter Hunter, CEO for iProspect Asia Pacific, said mobile search in the region is driven by two key factors - the adoption of smart phone handsets and the cost of accessing mobile data services.

He advised marketers to consider an effective local directories strategy. That includes understanding how mobile fits in the purchase process and providing location-based services such as opening hours, store location, and map integration on the mobile Web.

The Role of Search During the Purchase Cycle

Of those surveyed, more than 50 percent of users said they turn to search during the purchase process. The top categories: Computers and electronics (66 percent), followed by entertainment (60 percent), food and drink (53 percent) and banking and finance (50 percent).

In China, search is used to gather information and compare pricing and features with a large proportion of consumers willing to transact online from websites they have searched.

About 30 percent of consumers surveyed said they will buy computers and electronics from a searched site compared to an estimated 28 percent who research online to purchase offline.

Most Indian consumers search to compare pricing and features (80 percent) and gather information (60 percent) across a wide range of categories with a large number willing to transact online from a searched website on a wide range of products and services.

Korea leads the region for consumers that buy directly online from searched sites across a wide range of categories including education, entertainment, household, health and beauty, computer and electronics, gaming, and healthcare.

For these markets, iProspect recommends that marketers tailor and optimise content within search to ensure targeting consumers at different stages of the purchase process.

Search Engine Market Share in Asia Pacific

iProspect recommended that marketers adopt several search engines in their search campaigns across individual markets, particularly in North Asia.

In China, Baidu leads the market with close to 68 percent of consumers using the search engine most frequently, followed by Google at 28 percent.

The survey pointed out that PPC advertising inventory and SEO performance differs significantly for Baidu and Google and that marketers should use both search engines to reach consumers in the country.

Due to the high-profile censorship conflict between Google and the Chinese government early this year, the study recommends marketers to monitor up-and-coming search players such as SOSO and Sogou that are eyeing Google's traffic and diminishing market share.

In Korea, Naver dominates at 70 percent of search share, followed by Daum at close to 16 percent. Google, Yahoo, and Bing have failed to gain significant market share in the country.

In Hong Kong, Yahoo owns about 73 percent of the market compared to almost 25 percent for Google. Close to 1.5 percent of Hong Kong consumers also search using Baidu, the highest number of users for the Chinese search engine outside Mainland China.

Google is a clear winner in India with almost 90 percent saying it's their preferred search engine, followed by Yahoo at close to 8 percent share and Bing at more than 2 percent.

While it is unlikely that Yahoo or Bing will secure significant share, the study advises marketers to consider its search strategies across the three search engines given India's size and ongoing growth in search demand.

The study showed for Google owns 51 percent of the search market in Asia Pacific, followed by Baidu at 23 percent and Yahoo at 18 percent, indicating that Microsoft's Bing has struggled to build significant share in the region.

The survey was conducted amongst 15,000 consumers ages 18 to 64 in 11 Asia Pacific markets in June and July 2010; respondents were consumers who had used any search engine in the previous six months.

Subscribe to ClickZ Asia to receive your weekly dose of the region's latest trends, tips, and insights straight to your inbox.

ClickZ Live Chicago Join the Industry's Leading eCommerce & Direct Marketing Experts in Chicago
ClickZ Live Chicago (Nov 3-6) will deliver over 50 sessions across 4 days and 10 individual tracks, including Data-Driven Marketing, Social, Mobile, Display, Search and Email. Check out the full agenda and register by Friday, Oct 3 to take advantage of Early Bird Rates!

ABOUT THE AUTHOR

Adaline Lau

Adaline Lau, ClickZ Asia editor, oversees day-to-day editorial operations covering digital marketing from search to social media, mobile to analytics in the region. Before ClickZ, she was senior reporter at Marketing Magazine and has worked as a journalist for The Singapore Marketer and Asia Pacific Broadcasting. Connect with her @adalinelau or Google+.

COMMENTSCommenting policy

comments powered by Disqus

Get the ClickZ Marketing newsletter delivered to you. Subscribe today!

COMMENTS

UPCOMING EVENTS

Featured White Papers

IBM: Social Analytics - The Science Behind Social Media Marketing

IBM Social Analytics: The Science Behind Social Media Marketing
80% of internet users say they prefer to connect with brands via Facebook. 65% of social media users say they use it to learn more about brands, products and services. Learn about how to find more about customers' attitudes, preferences and buying habits from what they say on social media channels.

An Introduction to Marketing Attribution: Selecting the Right Model for Search, Display & Social Advertising

An Introduction to Marketing Attribution: Selecting the Right Model for Search, Display & Social Advertising
If you're considering implementing a marketing attribution model to measure and optimize your programs, this paper is a great introduction. It also includes real-life tips from marketers who have successfully implemented attribution in their organizations.

Jobs

    • Tier 1 Support Specialist
      Tier 1 Support Specialist (Agora Inc.) - BaltimoreThis position requires a highly motivated and multifaceted individual to contribute to and be...
    • Recent Grads: Customer Service Representative
      Recent Grads: Customer Service Representative (Agora Financial) - BaltimoreAgora Financial, one of the nation's largest independent publishers...
    • Managing Editor
      Managing Editor (Common Sense Publishing) - BaltimoreWE’RE HIRING: WE NEED AN AMAZING EDITOR TO POLISH WORLD-CLASS CONTENT   The Palm...