Outlook.com may impact your email campaigns in two ways.
Recently, Microsoft announced that the email service Hotmail will be closed. It is a decision that affects a lot of people, as the service has at least 360 million active users. Many more than that have at some point registered a free account on what was the first, globally used email service. A service that was among the first not to require that you had a software program installed on your computer in order to read email.
But Hotmail will not disappear. The web service is renamed Outlook.com and all old accounts will continue to work just as before.
For those who use the new service, the main difference will be a completely redesigned website. Many users will probably use the opportunity to get new addresses when it becomes possible to create new @outlook.com addresses instead of @hotmail.com.
How will it affect you as a marketer, who works professionally with email?
There will be no major differences to change the way you work with email.
The restrictions that have existed for more advanced newsletters, newsletters that use the more modern features we have come to expect from regular web pages, remain. It is no change for the worse but still, no improvement either.
Two changes may be of interest:
1. One-click subscriptions: To simplify for users, Outlook marks newsletters and promotional offers with a button to unsubscribe - like other large, web-based email readers. If the subscriber clicks, she will be unsubscribed and all messages from the same sender will be automatically filtered to the trash.
It is still unclear exactly how this will work. The worst-case scenario could mean that if someone unsubscribes by mistake or if they change their mind and want to subscribe again, the newsletters will be filtered out.
Our recommendation: To be on the safe side, make your own link for unsubscription clearly visible, so that the reader will use it if necessary. Then, you will avoid the problem.
2. Image blocking changes slightly: Images are still automatically blocked unless the user disables the function. But newsletters from "Trusted Senders" (senders marked as reliable) will have their images displayed automatically.
Our recommendation: Ask your recipients to add you to their address book. This will increase the chances of your newsletter displaying correctly.
More news from Microsoft: Outlook 2013 and Outlook 365
Outlook as a standalone application will also be updated this fall. There are major differences in the user interface, but the underlying technology will not change drastically. Newsletters are handled in the same way as in Outlook 2010.
The new cloud-based service Outlook 365 is revolutionary in many ways - but for you as an email marketer, the service will not pose any challenges.
Join the Industry's Leading eCommerce & Direct Marketing Experts in Chicago
ClickZ Live Chicago (Nov 3-6) will deliver over 50 sessions across 4 days and 10 individual tracks, including Data-Driven Marketing, Social, Mobile, Display, Search and Email. Check out the full agenda and register by Friday, Oct 3 to take advantage of Early Bird Rates!
With more than a decade of experience in email marketing, Jonas has been working as CTO and business development at leading ESP, Apsis in Europe. As an avid entrepreneur, he took on the challenge of starting the operations in Asia and resides in Hong Kong since four years ago.
IBM Social Analytics: The Science Behind Social Media Marketing
80% of internet users say they prefer to connect with brands via Facebook. 65% of social media users say they use it to learn more about brands, products and services. Learn about how to find more about customers' attitudes, preferences and buying habits from what they say on social media channels.
An Introduction to Marketing Attribution: Selecting the Right Model for Search, Display & Social Advertising
If you're considering implementing a marketing attribution model to measure and optimize your programs, this paper is a great introduction. It also includes real-life tips from marketers who have successfully implemented attribution in their organizations.
September 17, 2014
September 23, 2014
September 30, 2014
1:00pm ET/10:00am PT