How Facebook's new concept, story bumping, can help marketers reach consumers.
For the last many years, the heart of advertising looked like this:
Well, maybe not the heart of all advertising - that is a bit of an overstatement. But any brand that has committed any significant effort to Facebook was highly concerned with this funny little equation. This is a highly simplified expression of EdgeRank, the algorithm that Facebook used to determine which of the 1,500 (or so) potential stories would be shown to a user when she logged in.
EdgeRank has been spoken of in hushed tones, generally reserved for discussions of how to rank highly on Google. EdgeRank balanced three factors (shown in the equation above): user affinity, content weighting, and how old the post was. Roughly 300 of those 1,500 posts were shown to users at the time of login. If you were a brand posting to a Facebook page as a way to engage consumers, having a high EdgeRank was critical. A brilliant but unseen post is totally worthless.
This week, though, Facebook officially retired EdgeRank and instead introduced a few new concepts, but the really important one is "story bumping." Briefly: story bumping is a new method of ranking stories based on how interesting they are to you (as determined by the Facebook algorithm), rather than on how old they are. Consider your Facebook habits. Just this morning, I went online and began scrolling through and clicked on a gallery of absolutely hilarious cat pictures. Four posts below the cats was an update from my brother about my nephew's birthday. Under the previous method, when I went back on to Facebook several hours later, that post from my brother would have been buried beneath all of the new posts that have been put up since my last visit. Now, however, Facebook realizes that I still want to see that post, so (on my next login), the nephew story would be posted at or near the top.
The Importance of the News Feed
The news feed is becoming a critical channel to participate in. Media owners have always wanted to be at critical distribution points of consumer attention. Newspapers want to list movies and radio stations want to tell you about TV shows. Being the place where people go first to make decisions about where else they want to go is key because it becomes a reliable source of viewership which can, of course, be sold.
This was the Internet promise of the portal (like Yahoo), only to be succeeded by search (like Google). You can argue that blogs served this purpose as well, since they showed people other things to look at online (remember, the word "blog" is short for "web log").
Today, the news feed is increasingly serving the purpose of jumping-off-point for more and more people. You can see this increasing in the future as well. Right now, Facebook clearly knows that I watch "Sons of Anarchy," listen to Mumford and Sons, and follow the San Francisco Giants (please let them start winning again). That could be just about enough to provide me with a listening guide, a TV schedule, and weekend plans.
So being a part of the news feed is becoming key to reaching consumers. I am massively in favor of these changes in the way that Facebook ranks stories. I've railed against some of its other ideas for surfacing more content (e.g., that mess of a ticker it put in the upper right corner), but this one seems promising to me for a few reasons - reasons that I think all advertisers need to consider as they cook up their strategies for Facebook.
Here are some thoughts:
Good luck, everyone. The changes are pretty fresh, so we will revisit them once we get to know their effect a bit better. But I, for one, am excited to see how this will play out.
Image on home page via Shutterstock.
This Year's Premier Digital Marketing Event is #CZLSF
ClickZ Live San Francisco (Aug 11-14) brings together the industry's leading practitioners and marketing strategists to deliver 4 days of educational sessions and training workshops. From Data-Driven Marketing to Social, Mobile, Display, Search and Email, this year's comprehensive agenda will help you maximize your marketing efforts and ROI. Register today!
Gary Stein is SVP, strategy and planning in iCrossing's San Francisco office. He has been working in marketing for more than a decade. Gary lives in San Francisco with his family. Follow him on Twitter: @garyst3in. The opinions expressed in Gary's columns are his alone.
The Marketer's Guide to Customer Loyalty
Customer loyalty is imperative to success, but fostering and maintaining loyalty takes a lot of work. This guide is here to help marketers build, execute, and maintain a successful loyalty initiative.
The Multiplier Effect of Integrating Search & Social Advertising
Latest research reveals 68% higher revenue per conversion for marketers who integrate their search & social advertising. In addition to the research results, this whitepaper also outlines 5 strategies and 15 tactics you can use to better integrate your search and social campaigns.