China, Asia, and now what we call APAC have been ahead of the game throughout history and still are in so many big ways in digital. So, let us learn a bit from them to improve our future efforts here in the U.S.
As I prepare for our Hong Kong, Singapore, Jakarta, and Sydney workshop tour in March, I can't help but think about how few of my U.S. and Western digital marketing peers know about China and APAC in general. And I think about how much I've learned beyond the anecdotal cultural experiences, like the everyday Chinese "looggeey" spit fest or 100-year-old egg cuisine, the two-handed business card introductory bow, and my subtle but important favorite, the homogeneity of an Eastern society (Chinese, Japanese, Korean) in understanding the world is not about self but the communal good (ahem, Gen Y'ers).
No, let's talk about digital and how far ahead Asia is in so many respects and how we can all better apply it, especially all those Westerners setting into their 300-meter flats in Hong Kong or Shanghai looking to build the APAC presence for their companies.
First, let's get history straight. The Western world, for nearly all of civilized man, save the opium-induced decades of darkness, has been woefully behind Eastern society. This is happening in digital, mobile, and social, too.
China, Asia, and now what we call APAC have been ahead of the game throughout history and still are in so many big ways in digital. So, let us learn a bit and apply the adoption trends and lessons of, say, China to improve our future efforts here in the U.S.
Before I jump in, allow me to give a quick "Asia for Dummies" version of the players for our Western counterparts. In short, China mainland (Hong Kong is a bit different) is always the main focus, so will use that as the example going forward. But in looking at greater APAC, remember, Australia is very much aligned with U.S./English trends, but is just a bit behind on adoption. India is part of Asia, but most, like myself, treat it as its own market, as it is so unique and so large. Indonesia is handled in the same manner. Japan, Taiwan, and Korea need to be on your radar for APAC despite the largess of China and have very similar adoption curves, yet extremely different cultural nuances that simply can't be ignored. And Singapore is a great business- and tax-friendly place to set up an APAC office, but is just a city so not a "market" unto itself worth addressing in comparison.
With all that out the way, using China as the example, here is your quick first lesson to talk the talk when thinking about Asia and its comparatives here in the U.S./Western world.
Weibo = Twitter
Alibaba = Amazon (x 10)
Baidu = Google (for China); Google is still big elsewhere and Yahoo! for Japan
WeChat = WhatsApp
Renren = Facebook
Tencent QQ = Mobile app meets IM, with social gaming plus online shopping
Let's start with simple dollars (or RMB) and cents. Alibaba on its biggest shopping day saw $5.75 billion of transactions. The entire U.S., on its biggest day, saw $2.29 billion on all trackable e-commerce sites. Now, many of us are trying to determine the mobile implications and best practices. If you look at the fact that 41 percent of all shoppers buy their mobile device in Hong Kong, you'll quickly get a peek at what's coming our way in the U.S. and Western world.
It reminds me of a trip to Tokyo nearly seven years ago, where I was awestruck by nearly everyone looking down at their phones and texting while walking on and off a very busy subway stop in Roppongi. Literally, I thought... are these people addicted to their phones or just plain crazy?! And here we are today in the U.S., and anyone who has taken the 3 train across town in New York, nearly ran over a pedestrian in a crosswalk in San Francisco, or just looked around any given street, would see nearly the same. Point of the matter, Asia was and still is a great sneak peek at what's to come in adoption of digital, social, and mobile. And when you look at research showing us a 31 percent increase in digital/search advertising spend, and massive retargeting adoption, one must pay attention to how that ripples back to the U.S. market, which is heading in the same direction.
Quick note: If you are not retargeting today, stop reading this article and go set that up on Facebook and Google Display Network.
Now take a look at adoption; Twitter being in the limelight today seems like a good example. Last year only 15.1 percent of consumers said they use Twitter to share information, whereas in China more than 91 percent use Sina Weibo to share. Incredible, right? Maybe time to reconsider buying some Twitter stock, let alone looking seriously at how to leverage Twitter to get the following and awareness before it gets super competitive.
And on it goes. More shoppers online, more usage on mobile, more sharing on social apps, and simply great adoption curves that we can extrapolate into our own future Western nascent stages.
So, if you are looking at Asia, China, and APAC, there is no option but to get engrained in social and mobile. If you are in the U.S., it's just one more wake-up call to remind us, Rome was not the first great civilization from which the world could learn its lessons - China and greater Asia was. Let's use its lessons to our advantage in our efforts to grow market share online.
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After selling the Online Marking Summit (OMS) event company in 2011, Aaron is now leading the charge of the newest venture, the Online Marketing Institute - the leading eLearning platform and training destination for digital marketing education.
Kahlow is one of the most recognized thought-leaders in the digital marketing and social media space. Having founded, funded, and built three prolific and highly profitable digital marketing companies, Kahlow has also delivered hundreds of marquee keynote speeches around the globe. As a speaker, Kahlow is known for his inspirational style and plain-spoken nature where audiences always walk away feeling both motivated and educated. Aaron is a leading educator translating online marketing technology jargon into simple marketing and business terms. He is a recognized author, columnist (ClickZ, NYT) and authority on social media marketing, sales and marketing integration, demand generation, business-to-business marketing, search marketing, usability, analytics, and digital marketing strategy.
Named Metropolitan Magazine's "Top 40 Entrepreneurs under the Age of 40" Kahlow is also well known for his endless energy as an entrepreneur. Having built Business Online from three guys and a brother in a dentist office to BtoB Digital Agency of the Year; founding and selling the industry's premier digital marketing event, the Online Marketing Summit, and now on his third successful start-up, Online Marketing Institute, Kahlow is synonymous with building successful digital companies. Kahlow also has served on the Board of Directors and Advisory Board to many digital associations and media companies like the International Business Marketers Association, Search Engine Strategies/ClickZ, Microsoft/ BING Prof. Accreditation, Social Media Examiner, as well as many digital technology start-ups.
Today, Aaron can be found in his new home city of San Francisco, working on the global expansion of "Teaching the World Digital" in his eLearning technology venture, the Online Marketing Institute. Facebook and LinkedIn are his preferred places to connect.
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August 21, 2014