social-proof

5 Ways to Drive Conversions Through Social Proof

  |  March 26, 2014   |  Comments

Consumers want authentic, valid reasons to choose you, not from you but from other like-minded consumers whom they feel they can trust, or "social proof." Here are five ways to drive conversions through social proof.

Consumers are growing savvier every day - with the power of the Internet at their fingertips, they can access a huge amount of information about a business or product with just one click. It's no longer about a slick website with superficial promises - consumers want authentic, valid reasons to choose you, not from you but from other like-minded consumers whom they feel they can trust. This is "social proof," and businesses leveraging it will quickly see potential customers turn into happy customers. Here are our five ways to drive conversions through social proof:

1. Crunch the Numbers

Social proof is about the combined wisdom of the crowd. The bigger the crowd associated with your brand, the greater the influence its wisdom will be on potential customers. So tell your customers how many fans you have on Facebook or followers on Twitter. Tell them how many people subscribe to your newsletter or how many orders you've processed. Display these figures proudly and let the growing size of your community contribute to the social proof driving conversions for your business!

2. Add Social Share Buttons

The old "sharing is caring" adage is true. By adding social sharing links to your site you're demonstrating to your customers how much you care about what they think. Make it simple for customers to follow you, like you, tweet about you, and share your content by including links and buttons on all of your pages - if it's easy to do, then there's a better chance they'll do it, thereby expanding the reach of your content and spreading positive social proof for your company.

3. Provide a Platform for Reviews

Nearly 63 percent of consumers say they're more likely to purchase from a site if it displays reviews and ratings, and understandably so; user-generated reviews make for extremely strong social proof. Allowing your current customers to provide an honest appraisal of your company fortifies trust in your brand, plus serves as a valuable source of feedback. Potential customers unable to find genuine reviews of your business may think you've something to hide.

4. As Seen In...

If your business is affiliated with other outlets, provides services to other brands, or has been featured (positively!) in the media, tell your visitors. Small logos accompanied by an "As Seen In..." get the message across in a simple and straightforward way. This leaves the impression that "If it's good enough for [brand], it's good enough for me!"

5. Go Global

Companies with distinctly U.S. or European roots can find it challenging breaking out into the global marketplace. However, displaying a map highlighting orders around the world in real time provides reassurance for those unsure about buying internationally. If someone in Japan feels confident placing an order with you, why shouldn't other customers?

Takeaways:

  • Don't be afraid to share the size of your fan/follower base.
  • Make it easy for customers to find your social communities.
  • Implement a user review platform to nurture social proof about your brand.
  • Align yourself with other brand names.
  • Remember international customers.

To hear more about the above and building trust with your audience in general, please come and check out Trustpilot's session at ClickZ Live New York on Tuesday, April 1, at 11:30 a.m.

* Sponsored content in collaboration with Trustpilot.

Image via Shutterstock.

ClickZ Live San Francisco This Year's Premier Digital Marketing Event is #CZLSF
ClickZ Live San Francisco (Aug 11-14) brings together the industry's leading practitioners and marketing strategists to deliver 4 days of educational sessions and training workshops. From Data-Driven Marketing to Social, Mobile, Display, Search and Email, this year's comprehensive agenda will help you maximize your marketing efforts and ROI. Register today!

ABOUT THE AUTHOR

ClickZ

Articles written by ClickZ's staff.

COMMENTSCommenting policy

comments powered by Disqus

Get the ClickZ Marketing newsletter delivered to you. Subscribe today!

COMMENTS

UPCOMING EVENTS

Featured White Papers

BigDoor: The Marketers Guide to Customer Loyalty

The Marketer's Guide to Customer Loyalty
Customer loyalty is imperative to success, but fostering and maintaining loyalty takes a lot of work. This guide is here to help marketers build, execute, and maintain a successful loyalty initiative.

Marin Software: The Multiplier Effect of Integrating Search & Social Advertising

The Multiplier Effect of Integrating Search & Social Advertising
Latest research reveals 68% higher revenue per conversion for marketers who integrate their search & social advertising. In addition to the research results, this whitepaper also outlines 5 strategies and 15 tactics you can use to better integrate your search and social campaigns.

WEBINARS

    Information currently unavailable

Jobs

    • Internet Marketing Campaign Manager
      Internet Marketing Campaign Manager (Straight North, LLC) - Fort MillWe are looking for a talented Internet Marketing Campaign Manager to join the...
    • Online Marketing Coordinator
      Online Marketing Coordinator (NewMarket Health) - BaltimoreWant to learn marketing from the best minds in the business? NewMarket Health, a subsidiary...
    • Call Center Manager
      Call Center Manager (Common Sense Publishing) - Delray BeachWanted: Dynamic Call Center Manager with a Proven Track Record of Improving Response...