Zango Points Finger at Google in Suit Against PC Tools

  |  May 30, 2007   |  Comments

Zango is suing the makers of a spyware blocking app for a minimum of $35 million, and it looks as though Google might have something to do with the decision to file the suit

Zangologo.gif
Zango is suing the makers of a spyware blocking app for a minimum of $35 million, and it looks as though Google might have something to do with the decision to file the suit.

Zango claims that its "consensually installed" software "has come under surreptitious attack" by a Spyware Doctor Starter Edition from PC Tools, so Zango's suing PC Tools. According to the claim (view the PDF here), "Spyware Doctor provides the computer user with no specific warning that Zango's software application will be deleted; instead, Zango's software simply vanishes from the user's computer, leaving Zango with no means of contacting or communicating with its customers."

Evidently, because Spyware Doctor comes with the "Google Pack" of software, a whole lotta people have downloaded it, meaning, according to the suit, "Zango has suffered irreparable harm to its business model and reputation that continues day by day."

And this is interesting, too: "Zango has also learned that consumers downloading the Google Pack after March 29 who did not already have Zango's software installed are now wholly unable to install Zango software, thereby eliminating Google Pack users as potential Zango customers." The complaint says G Pack labels Zango software as an "Infection" engaged in a "Malicious Action." Zango wants no less than $35 million in damages.

A post on tech lawyer Eric Goldman's blog alerted me to the suit. He's not so sure it's the best move by Zango. However, he does concede, "At some point we're going to have to reach a social consensus about what level of user authorization is required for one software program to annihilate another program. Maybe this case will help us understand that issue a little better."

ClickZ Live Toronto On the heels of a fantastic event in New York City, ClickZ Live is taking the fun and learning to Toronto, June 23-25. With over 15 years' experience delivering industry-leading events, ClickZ Live offers an action-packed, educationally-focused agenda covering all aspects of digital marketing. Early Bird Rates expire May 29. Register today and save!

ABOUT THE AUTHOR

Kate Kaye

Kate Kaye was Managing Editor at ClickZ News until October 2012. As a daily reporter and editor for the original news source, she covered beats including digital political campaigns and government regulation of the online ad industry. Kate is the author of Campaign '08: A Turning Point for Digital Media, the only book focused on the paid digital media efforts of the 2008 presidential campaigns. Kate created ClickZ's Politics & Advocacy section, and is the primary contributor to the one-of-a-kind section. She began reporting on the interactive ad industry in 1999 and has spoken at several events and in interviews for television, radio, print, and digital media outlets. You can follow Kate on Twitter at @LowbrowKate.

COMMENTSCommenting policy

comments powered by Disqus

ClickZ Today is our #1 newsletter.
Get a daily dose of digital marketing.

COMMENTS

UPCOMING EVENTS

Featured White Papers

Gartner Magic Quadrant for Digital Commerce

Gartner Magic Quadrant for Digital Commerce
This Magic Quadrant examines leading digital commerce platforms that enable organizations to build digital commerce sites. These commerce platforms facilitate purchasing transactions over the Web, and support the creation and continuing development of an online relationship with a consumer.

Paid Search in the Mobile Era

Paid Search in the Mobile Era
Google reports that paid search ads are currently driving 40+ million calls per month. Cost per click is increasing, paid search budgets are growing, and mobile continues to dominate. It's time to revamp old search strategies, reimagine stale best practices, and add new layers data to your analytics.

WEBINARS

Resources

Jobs

    • SEO Specialist
      SEO Specialist (HeBS Digital) - NEW YORK                             ...
    • GREAT Campaign Project Coordinator
      GREAT Campaign Project Coordinator (British Consulate-General, New York) - New YorkThe GREAT Britain Campaign is seeking an energetic and creative...
    • Paid Search Senior Account Manager
      Paid Search Senior Account Manager (Hanapin Marketing) - BloomingtonHanapin Marketing is hiring a strategic Paid Search Senior Account Manager...