Travelocity Hands Search Marketing Duties to iCrossing

  |  June 12, 2007   |  Comments

The online travel giant says goodbye to Range Online and hires iCrossing to handle paid search management, customer analytics and SEO.

Online travel giant Travelocity has said goodbye to Range Online and hired iCrossing to handle its paid search management, customer analytics and search engine optimization.

The client score by iCrossing comes on the heels of some iCrossing layoffs, but iCrossing spokesman Dana Mellecker said the Travelocity deal proves iCrossing is thriving despite the staff reductions. He said the layoffs, reportedly as many as 60 employees, do not indicate financial problems.

"The company is in an extremely good position," insisted Mellecker. "What happened was we've grown quickly over the past 12 months. We made three acquisitions over the past six months alone. While [layoffs are] never pleasant, this is part of the natural consolidation that often follows acquisitions."

In December, iCrossing acquired retail paid search player NewGate Internet. In February, it acquired analytics technology provider Sharp Analytics.

iCrossing will provide paid search management for several Travelocity brands including Travelocity.com, Travelocity.ca and Travelocitybusiness.com. It will also provide customer analytics and overall SEO capabilities.

Neither Mellecker nor Colin Turney, iCrossing's managing director for the southern United States, would discuss the value of the deal. "It's a very substantial number," said Mellecker. "This is a big win for us."

Turney said he did not know the full extent of the work Range Online did for Travelocity, but he said Range provided search services "from the outset of Travelocity." Turney said Travelocity decided to go with iCrossing because it wanted a more flexible agency.

"They are one of the most sophisticated paid search advertisers I've ever encountered and they had some highly specific and detailed reporting and analysis data," Turney said. "They appreciated our flexibility and combination of technology and talent."

Travelocity executives "had some very, very specific" goals and tasks in mind and "kept coming back to the need for flexibility," he added.

He said iCrossing will help Travelocity develop new areas of online advertising. "There's been an awful lot of progression with dynamic packaging in which all elements can be packaged together," he said. "We will be providing very specific support for that as well as the other more expected lines of business. The actual number of keywords we are purchasing on Travelocity''s behalf has grown tremendously."

Range Online worked with Travelocity for five years prior to the client's decision to reassign its search business. "We continue to have a positive relationship with Travelocity, but this shift will allow our account teams to focus more heavily on the top-tier marketers added to our client roster in the last year," said Misty Locke, co-founder and president of Range Online Media.

Recent Range clients include Nike, Samsung, L'Occitane en Provence, Bergdorf Goodman and Neiman Marcus.

ClickZ Live San Francisco This Year's Premier Digital Marketing Event is #CZLSF
ClickZ Live San Francisco (Aug 11-14) brings together the industry's leading practitioners and marketing strategists to deliver 4 days of educational sessions and training workshops. From Data-Driven Marketing to Social, Mobile, Display, Search and Email, this year's comprehensive agenda will help you maximize your marketing efforts and ROI. Register today!

ABOUT THE AUTHOR

COMMENTSCommenting policy

comments powered by Disqus

ClickZ Today is our #1 newsletter.
Get a daily dose of digital marketing.

COMMENTS

UPCOMING EVENTS

Featured White Papers

BigDoor: The Marketers Guide to Customer Loyalty

The Marketer's Guide to Customer Loyalty
Customer loyalty is imperative to success, but fostering and maintaining loyalty takes a lot of work. This guide is here to help marketers build, execute, and maintain a successful loyalty initiative.

Marin Software: The Multiplier Effect of Integrating Search & Social Advertising

The Multiplier Effect of Integrating Search & Social Advertising
Latest research reveals 68% higher revenue per conversion for marketers who integrate their search & social advertising. In addition to the research results, this whitepaper also outlines 5 strategies and 15 tactics you can use to better integrate your search and social campaigns.

WEBINARS

    Information currently unavailable

Jobs

    • Interactive Product Manager
      Interactive Product Manager (Western Governors University) - Salt Lake CityWestern Governors University, one of the 20 largest universities...
    • SEO Senior Analyst
      SEO Senior Analyst (University of Phoenix (Apollo Education Group)) - San FranciscoSEO Senior Analyst   Position Summary...
    • SEM & Biddable Media Manager
      SEM & Biddable Media Manager (Kepler Group LLC) - New YorkAs an Optimization & Innovation Manager at Kepler Group, you will be on the bleeding...