The three marketing trade groups endorse a set of principles for responsible e-mail and skip any spam definition.
The Direct Marketing Association (DMA) announced on Tuesday that it joined two other prominent marketing trade groups in endorsing a set of email guidelines that mostly follow the DMA's spam policy.
The American Association of Advertising Agencies (4As) and Association of National Advertisers (ANA) endorsed the guidelines, which are mostly a compilation of the DMA's own member requirements and its recently unveiled working strategy on spam.
The nine guidelines set out key best practices for email marketing, such as honoring unsubscribe requests; sending mail with honest subject lines; and putting a sender's physical address in the message.
They do not, however, define what constitutes spam.
By winning the endorsement of both the 4As and ANA, the DMA can lay some claim to building industry support for its approach to the spam problem, in particular its narrow definition of spam as fraudulently sent email instead of unsolicited bulk commercial email.
The DMA has come under fire from some email marketers for its refusal to define spam. In fact, the trade group deleted a spam definition from a draft of the email best practices compiled by its independent subsidiary, the Association of Interactive Marketing (AIM). The DMA, after delaying the document's release for months, finally released the email best practices last week.
DMA spokesman Louis Mastria said the DMA saw that three groups shared the same goal: address the spam problem while protecting email as a viable marketing channel.
"We all saw we were pushing for the same thing," he said. "We have to find ways to differentiate legitimate marketers from illegitimate ones, and find ways that are practical."
While the AIM-developed best practices cover the nuts and bolts of responsible email marketing, the guidelines endorsed today are broader principles. The guidelines highlight specific email marketing taboos, such as harvesting email addresses or selling email lists to third parties without notice. They also encourage practices like including privacy policies in commercial email and prominently displaying the sender's brand name in the message.
"This is another practical guidance that tells companies how they should behave in this space," Mastria said.
This Year's Premier Digital Marketing Event is #CZLSF
ClickZ Live San Francisco (Aug 11-14) brings together the industry's leading practitioners and marketing strategists to deliver 4 days of educational sessions and training workshops. From Data-Driven Marketing to Social, Mobile, Display, Search and Email, this year's comprehensive agenda will help you maximize your marketing efforts and ROI. Register today!
The Marketer's Guide to Customer Loyalty
Customer loyalty is imperative to success, but fostering and maintaining loyalty takes a lot of work. This guide is here to help marketers build, execute, and maintain a successful loyalty initiative.
The Multiplier Effect of Integrating Search & Social Advertising
Latest research reveals 68% higher revenue per conversion for marketers who integrate their search & social advertising. In addition to the research results, this whitepaper also outlines 5 strategies and 15 tactics you can use to better integrate your search and social campaigns.