EBay Jumps on Pay-Per-Call Bandwagon with Skype Buy

  |  September 12, 2005   |  Comments

The $2.6 billion purchase lets eBay expand into lead generation.

Pay-per-call may soon be coming to eBay properties. The auction giant's $2.6 billion purchase of Skype positions the firm to add pay-per-call features for merchants and advertisers.

In announcing the transaction, the company said it could use Skype to monetize e-commerce-related communications on a pay-per-call basis. eBay also hints that the introduction of a pay-per-call model would enable it to serve new types of businesses by providing them leads. Sectors like personal and business services, travel, new cars, and real estate -- in which a phone call can be critical to closing a sale -- are potential areas for expansion, the company said.

"By and large, most small businesses are services businesses," said Greg Sterling, an analyst for researcher the Kelsey Group, "and for any service business that needs to close the sale over the phone, this would be attractive."

The company said it also planned to look at integrating Skype with its Shopping.com, Rent.com, Marktplaats.nl and Kijiji properties. Shopping.com is eBay's shopping search engine, in which merchants pay per-click for traffic to their sites. The other three properties are more akin to classifieds sites. In both models, some advertisers could possibly be interested in paying per-call for leads. The Kelsey Group's Sterling says it's an attractive model.

"It's definitely ramping very very quickly," he said. "It's growing on the back of pay-per-click advertising, with its success. The idea of being able to do performance marketing using the phone is very attractive to a wide range of businesses."

Interest in the pay-per-call space has been heating up recently. Both Google and MSN recently added technologies that may eventually enable them to offer such a pricing model. America Online and Verizon's SuperPages already offer pay-per-call to advertisers.

EBay representatives didn't respond to inquiries about potential pay-per-call plans.

ClickZ Live Toronto On the heels of a fantastic event in New York City, ClickZ Live is taking the fun and learning to Toronto, June 23-25. With over 15 years' experience delivering industry-leading events, ClickZ Live offers an action-packed, educationally-focused agenda covering all aspects of digital marketing. Register today!

ClickZ Live San Francisco Want to learn more? Join us at ClickZ Live San Francisco, Aug 10-12!
Educating marketers for over 15 years, ClickZ Live brings together industry thought leaders from the largest brands and agencies to deliver the most advanced, educational digital marketing agenda. Register today and save $500!

ABOUT THE AUTHOR

Pamela Parker

Pamela Parker is a former managing editor of ClickZ News, Features, and Experts. She's been covering interactive advertising and marketing since the boom days of 1999, chronicling the dot-com crash and the subsequent rise of the medium. Before working at ClickZ, Parker was associate editor at @NY, a pioneering Web site and e-mail newsletter covering New York new media start-ups. Parker received a master's degree in journalism, with a concentration in new media, from Columbia University's Graduate School of Journalism.

COMMENTSCommenting policy

comments powered by Disqus

ClickZ Today is our #1 newsletter.
Get a daily dose of digital marketing.

COMMENTS

UPCOMING EVENTS

Featured White Papers

Gartner Magic Quadrant for Digital Commerce

Gartner Magic Quadrant for Digital Commerce
This Magic Quadrant examines leading digital commerce platforms that enable organizations to build digital commerce sites. These commerce platforms facilitate purchasing transactions over the Web, and support the creation and continuing development of an online relationship with a consumer.

Paid Search in the Mobile Era

Paid Search in the Mobile Era
Google reports that paid search ads are currently driving 40+ million calls per month. Cost per click is increasing, paid search budgets are growing, and mobile continues to dominate. It's time to revamp old search strategies, reimagine stale best practices, and add new layers data to your analytics.

WEBINARS

Resources

Jobs

    • GREAT Campaign Project Coordinator
      GREAT Campaign Project Coordinator (British Consulate-General, New York) - New YorkThe GREAT Britain Campaign is seeking an energetic and creative...
    • Paid Search Senior Account Manager
      Paid Search Senior Account Manager (Hanapin Marketing) - BloomingtonHanapin Marketing is hiring a strategic Paid Search Senior Account Manager...
    • Paid Search Account Manager
      Paid Search Account Manager (Hanapin Marketing) - BloomingtonHanapin Marketing is hiring an experienced Paid Search Account Manager to...