Christopher Heine

Drugstore.com May Teach Walgreen's New Digital Moves

  |  March 24, 2011   |  Comments

drugstore2Walgreen purchased Drugstore.com for $409 million. Walgreen, which operates more than 7,500 drug stores, was founded in 1901; Drugstore.com was launched 11 years ago during the dot-com boom.

While the newly teamed pharmacy brands tout similar product lines, they have had diverging online ad strategies.

According to research firm Kantar, Drugstore.com spent $927,000 on display ads during 2009, when it reported $366.6 million in online sales. Last year, Kantar says, the Bellevue, WA-based e-tailer bought $3.1 million in display ads, while it generated $456 million in Web-based revenue.

Walgreen's, on the other hand, purchased $8.5 million in display ads during 2009 and $5 million in 2010. It marked a 41 percent spend decrease for the Deerfield, IL-based retailer. Walgreen's, a $60-billion-plus annual firm, doesn't typically break out earnings separately for its Web site.

There's little doubt that Walgreen's execs will examine the online advertising practices of its new property, which has made its name as an Internet standalone. Drugstore.com marketers also stand to fine-tune their abilities to drive sales with offline tactics.

And it will be intriguing to see if Walgreen's decides to cross-market the two brands on their separate digital properties. From the Drugstore.com deal, the pharmacy chain also picks up beauty and health products sites Beauty.com, SkinStore.com, and VisionDirect.com. The acquisition will bolster Walgreen's online product selection by some 60,000 items.

"Our acquisition of drugstore.com today significantly accelerates our online strategy to leverage the best community store network in America by becoming the most convenient choice for health and daily living needs whether customers shop online or in our stores," Walgreen's CEO Greg Wasson, said in a prepared statement.

The two brands appear to have only had one minor relationship in recent years. Walgreen's has been using Drugstore.com's inventory information approval system since 2006. That point-of-sale technology allows retailers to accept payment by flexible savings account (FSA) debit cards.

Meanwhile, Drugstore.com has had an agreement with Walgreen's competitors Rite Aid and General Nutrition Center (GNC), where the website has been selling those retailers' branded product lines. It is not known whether or not those relationships will continue.

ClickZ Academy e-Learning June Sale ClickZ Academy e-Learning June Sale JUNE SALE! Save 15%*
Save on all e-learning certification courses, including: SEO, Social Media, Online Marketing Foundation, Web Analytics and more. Enter CZAJU at checkout ›
Offer expires June 30. *Discount not applicable on SES Online products.

COMMENTSCommenting policy

comments powered by Disqus

ABOUT THE AUTHOR

Christopher Heine was a senior writer for ClickZ through June 2012. He covered social media, sports/entertainment marketing, retail, and more. Heine's work has also appeared via Mashable, Brandweek, DM News, MarketingSherpa, and other tech- and ad-centric publications. USA Today, Bloomberg Radio, and The Los Angeles Times have cited him as an expert journalist.

Get ClickZ Media newsletters delivered right to your inbox. Subscribe today!

COMMENTS

UPCOMING EVENTS

e-Learning Courses

Jobs

    • SEO Manager, HotPads
      SEO Manager, HotPads (Zillow) - San Francisco  HotPads is a map-based housing search engine on a mission to make the internet a better place...
    • Digital Media Director
      Digital Media Director (Starcom) - New York Digital Media Director - (NYC) Position Summary: The Digital Director needs to be change agent who...
    • Editorial Intern, Digital Marketing
      Editorial Intern, Digital Marketing (ClickZ) - New York ClickZ is seeking a hard-working summer intern with an interest in all things digital...