Product helps marketers consolidate sprawling tags and wrest control from overworked IT departments.
Tealium has provided tag management for three years; iQ will allow marketers to do more customization on their own, without the need for professional services, according to Ali Behnam, Tealium co-founder.
Users can set rules for tags from different vendors, such as when the tag loads and what data it contains. In essence, according to Behnam, iQ acts as a content management system, managing the content of the tags.
Tealium's level of customization can serve other business needs as well, Behnam says. For example, a large financial services client of the company uses Tealium iQ to strip out sensitive information such as social security numbers that users of its website might enter into a search box before sending the data to its third-party site analytics vendor.
"There are all these little gotchas, and who would have thought about these? " Behnam says. "Tealium iQ allows our customers to manage those complexities on their own."
Tealium's customers include Cisco Systems, Dreamworks, Advance Auto Parts, Orange, and FingerHut. Behnam says the company's sweet spot is allowing customers to manage multiple campaigns and tags. One customer manages 70 tags; the average customer manages between 20 and 30.
Tealium competes with Ensighten, TagMan, BrightTag, and SiteTagger. Behnam says his company differentiates itself by the level of customization available, ease of use and analytics integration.
In a 2010 report, Forrester analyst Joe Stanhope wrote that the battle to implement and maintain tags puts marketing, measurement, and site effectiveness at risk. He also noted that IT departments struggle to keep up with requests to change and manage tags. Stanhope wrote that tag management systems are the most viable option for enterprises.
The larger and more complex the website, the bigger the problem, according to Behnam. Marketing campaigns don't follow standard release cycles.
On the heels of a fantastic event in New York City, ClickZ Live is taking the fun and learning to Toronto, June 23-25. With over 15 years' experience delivering industry-leading events, ClickZ Live offers an action-packed, educationally-focused agenda covering all aspects of digital marketing. Register today!
Susan Kuchinskas has covered interactive advertising since its invention. The former staff writer for Adweek, Business 2.0, and M-Business covers technology, business and culture from Berkeley, CA.
Hong Kong, May 5-6, 2015
Gartner Magic Quadrant for Digital Commerce
This Magic Quadrant examines leading digital commerce platforms that enable organizations to build digital commerce sites. These commerce platforms facilitate purchasing transactions over the Web, and support the creation and continuing development of an online relationship with a consumer.
Paid Search in the Mobile Era
Google reports that paid search ads are currently driving 40+ million calls per month. Cost per click is increasing, paid search budgets are growing, and mobile continues to dominate. It's time to revamp old search strategies, reimagine stale best practices, and add new layers data to your analytics.
May 6, 2015
12:00pm ET/9:00am PT