Assignment spans mobile, social, and the all-important e-commerce channel.
New York-based Rokkan has taken over as lead digital agency for JetBlue. The assignment includes mobile, social, and e-commerce integration across channels.
Brooklyn-based Huge previously had the business, which went into review earlier this year. Rokkan has experience with airlines, having worked with Virgin America on e-commerce deployment.
Speaking with ClickZ, Rokkan CEO John Noe described his agency's differentiator this way: "We try to think really hard about the consumer. We don't want to design a website as an agency or as a representative of the brand. Being able to talk to consumers and take an approach that's going to work better - as a traveler, as a shopper, as a consumer of tacos - is what we're trying to do."
Michael Stromer, director of e-commerce and interactive marketing for Queens-based JetBlue, said in a statement, "As New York’s Hometown Airline, the Rokkan team - also based in New York - is a perfect extension of our digital brand."
Earlier this year Rokkan won digital duties for Chipotle and Stoli Vodka. It has also worked with Google, Atlantis, and Nintendo.
JetBlue made its decision as long ago as two months ago only announced it yesterday. The airline didn't immediately reply to a press inquiry.
August 10-12: Revolutionize your digital marketing campaigns at ClickZ Live San Francisco! Educating marketers for over 15 years, our action-packed, educationally-focused agenda covers every aspect of digital marketing. Early Bird rates available through Friday, July 17 - save up to $300! Register today.
Until March 2012, Zach Rodgers was managing editor of ClickZ's award-winning coverage of news and trends in digital marketing. He reported on the rise of web companies, data markets, ad technologies, and government Internet policy, among other subjects.
US Consumer Device Preference Report
Traditionally desktops have shown to convert better than mobile devices however, 2015 might be a tipping point for mobile conversions! Download this report to find why mobile users are more important then ever.
E-Commerce Customer Lifecycle
Have you ever wondered what factors influence online spending or why shoppers abandon their cart? This data-rich infogram offers actionable insight into creating a more seamless online shopping experience across the multiple devices consumers are using.