Home  › Social › Social Media
viagra-counterfeit-youtube

Pharma Dives Deeper Into Social Marketing

  |  February 9, 2012   |  Comments

YouTube videos to counteract fake Viagra, and a pharma Facebook game.

A much-anticipated Facebook game from Boehringer Ingelheim, makers of Dulcolax, Zantac, and an array of prescription medications, is just one example of how pharma brands are plowing ahead with digital campaigns. Despite hand wringing about a lack of clear regulatory guidance, BI, Pfizer, and others were already breaking new ground before new draft social media guidelines were unveiled by the Food and Drug Administration in December.

Syrum is a social game in development by BI that has been in beta since last year. It promises to let players attack deadly diseases from their own virtual laboratories, discover new drugs, market them, and share and work with friends, according to the game website Syrum-Game.com. Players will be able to participate in clinical trials and learn more about patents.

The game initiative "shows a willingness to be in the space and test things out," said Alison Woo, director of social media for Bristol-Myers Squibb. Woo spoke on a panel Wednesday at the ePharma Summit in New York, and mentioned the BI game as an example of digital innovation for a pharma firm. The game may also help the industry at large to "overcome reputation challenges," she suggested, referring to the typically cautious approach taken by pharma brands using social media.

Current Google searches for "Viagra" and "counterfeit Viagra" turn up ads from the Pfizer brand, but pharma marketers have not always been comfortable using this otherwise popular form of digital advertising. In 2009, the industry was reluctant to try special search ad formats devised by Google to appease their legal counsels and the FDA.

viagra-counterfeit-youtube

But Pfizer is one company willing to test the waters. Google search ads stating, "Counterfeit Pills Can Be Dangerous" link to the Viagra YouTube channel. There, people can watch a series of investigative reports that tell the story of how counterfeit drugs are manufactured, trafficked, and sold to consumers by illegal online pharmacies. The goal of the videos and some Viagra search ads is to drive people to a list of legitimate online pharmacies selling the real thing.

Another important goal of the Viagra campaign: to push down otherwise prominent organic search results that link to illegal sites. Search results "for fake Viagra rank pretty highly," said ePharma panelist Zoe Dunn, principal of Hale Advisors.

While unique, the YouTube effort exemplifies the risk aversion of pharma brands, many of which did not want to create YouTube content or channels before the video platform introduced its "Safe Watch" feature. It allows channel owners with 10 or more videos to control the videos that show up on watch pages. Exactly 10 videos were published to the Viagra channel in August, all of which are part of the "Counterfeiters are smart. You can be smarter" heading. In addition, the Viagra videos cannot be embedded elsewhere, a precautionary measure Google recommends to sensitive brands.

The FDA recently published its draft guidance for pharma marketers, only somewhat satisfying requests for clearer rules on how to handle posts, comments, and videos from people that mention off-label uses of drugs. For one thing, the new guidelines call on drug makers to respond to some remarks about off-label uses in a non-public forum, such as an email, rather than on Twitter, Facebook, or some other public platform.

"This is your chance to show that pharma can use social media appropriately and in a way that really does benefit patients," wrote Jonathan Richman in reference to the draft guidelines. Richman, group director of strategic planning for digital agency Possible Worldwide, posted an in-depth interpretation of the guidelines on his Dose of Digital site.

ClickZ Live Chicago Join the Industry's Leading eCommerce & Direct Marketing Experts in Chicago
ClickZ Live Chicago (Nov 3-6) will deliver over 50 sessions across 4 days and 10 individual tracks, including Data-Driven Marketing, Social, Mobile, Display, Search and Email. Check out the full agenda and register by Friday, August 29 to take advantage of Super Saver Rates!

ABOUT THE AUTHOR

Kate Kaye

Kate Kaye was Managing Editor at ClickZ News until October 2012. As a daily reporter and editor for the original news source, she covered beats including digital political campaigns and government regulation of the online ad industry. Kate is the author of Campaign '08: A Turning Point for Digital Media, the only book focused on the paid digital media efforts of the 2008 presidential campaigns. Kate created ClickZ's Politics & Advocacy section, and is the primary contributor to the one-of-a-kind section. She began reporting on the interactive ad industry in 1999 and has spoken at several events and in interviews for television, radio, print, and digital media outlets. You can follow Kate on Twitter at @LowbrowKate.

COMMENTSCommenting policy

comments powered by Disqus

Get ClickZ Social newsletters delivered right to your inbox. Subscribe today!

COMMENTS

UPCOMING EVENTS

Featured White Papers

BigDoor: The Marketers Guide to Customer Loyalty

The Marketer's Guide to Customer Loyalty
Customer loyalty is imperative to success, but fostering and maintaining loyalty takes a lot of work. This guide is here to help marketers build, execute, and maintain a successful loyalty initiative.

Marin Software: The Multiplier Effect of Integrating Search & Social Advertising

The Multiplier Effect of Integrating Search & Social Advertising
Latest research reveals 68% higher revenue per conversion for marketers who integrate their search & social advertising. In addition to the research results, this whitepaper also outlines 5 strategies and 15 tactics you can use to better integrate your search and social campaigns.

Resources

Jobs

    • Sales Planner
      Sales Planner (Verve ) - New YorkAbout Verve   Verve is the leader in location powered mobile advertising. We manage one of the largest mobile...
    • Systems Analyst/Support
      Systems Analyst/Support (Agora Inc. ) - BaltimoreIRIS (Increased Revenue Intuitive Software ) is proprietary software that helps marketers...
    • Client Services Support Specialist
      Client Services Support Specialist (Agora Inc. ) - Delray Beach OVERVIEW:  This position requires a highly motivated and resourceful individual...