New pages format lifts engagement by 46 percent, report says. Toyota and Red Bull are among beneficiaries.
Since the launch of Timeline for brands, Facebook's marketing solutions team has regularly highlighted the "pinning" feature. It allows companies to keep a particular post/promotion at the top of their fan page on the social media site, rather than slipping down below the fold as they add new messages daily.
Pinning is likely partially responsible for an overall lift in page engagement, as measured by Simply Measured. A new study from the firm states the weeks-old Timeline format has lifted engagement with many brand posts by 46 percent, providing some third-party support for how new features like pinning can make the platform more effective. In a report involving 15 brands, nonprofit LiveStrong (161 percent jump), Toyota (156 percent), Humane Society (83 percent), Red Bull (70 percent), and Macy's (52 percent) received top results.
Adam Schoenfeld, Simply Measured co-founder, explained those brands were chosen for the report because they fit three criteria: early Timeline adopters; recognizable names; represented a marketing niche. Perhaps of greater importance than pinning posts, Schoenfeld said Timeline is heightening brand engagement on Facebook because of enhanced multimedia capabilities. He compared the new Facebook brand pages to Pinterest, a site that's been lauded in the industry lately for its sticky nature.
"Timeline makes the fan pages a lot more like Pinterest," Schoenfeld said. "The experience is more attractive."
The number of comments and likes a post generates define engagement for the study. The report also found that videos and photos on Timeline pages have been creating a 65 percent uptick in engagement.
Following are results for the brands involved in the Seattle-based Simply Measured's report:
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Christopher Heine was a senior writer for ClickZ through June 2012. He covered social media, sports/entertainment marketing, retail, and more. Heine's work has also appeared via Mashable, Brandweek, DM News, MarketingSherpa, and other tech- and ad-centric publications. USA Today, Bloomberg Radio, and The Los Angeles Times have cited him as an expert journalist.
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