Home  › Social › Social Media
The Twitter bird logo in blue on white

Twitter Confirms Facebook-Style 'Like' Option for Engagement

  |  October 26, 2012   |  Comments

Users want a more lightweight option, says CEO Dick Costolo.

Twitter is planning to remove the ‘Favourite’ button from tweets and replace it with a version similar to that of Facebook's 'Like' tool.

Certain Twitter users noticed earlier this week that they were seeing the terms ‘Like’ or ‘star’ appear when hovering over tweets, rather than the traditional ‘Favourite’ option.

At the Internet Advertising Bureau's Engage conference in London on Thursday, Twitter’s chief executive Dick Costolo confirmed this was a decision by the firm to offer users a more ‘lightweight’ option to highlight tweets, which will help firms using Twitter for branding purposes gain more traction.

“We’re testing some alternative terms for favourite. Favourite feels a little bit too heavy weight so we’re testing some lighter weight terms,” Costolo said.

“Engagement begets engagement. The lighter weight and more frictionless you make it to engage, the more engagement you’ll get.”

The favourite button has been a feature of the site for several years, but it was only in May this year that Twitter decided to give it increased prominence on the site.

At the London show, Costolo also revealed that Twitter is now serving up half a billion tweets per day from its 140 million active users. This peaked at around 8,000 tweets per second during the first US presidential debate.

Costolo also moved to downplay concerns that Twitter is encroaching on the role of publishers and broadcasters.

“We don’t compete with traditional media, we bolster and enhance traditional media,” he argued.

“The 140 characters is a caption, quite often it’s a caption that points to some deeper analysis or video.”

Costolo cited the London Olympics as an example. He explained that when NBC, the broadcaster with sole rights to the Olympics in the US, decided to show an Olympics event six hours after the live action, and the result had already been tweeted hours earlier, the ratings for that broadcast were still at a 36-year high.

“People were seeing the discussion about the event on Twitter and reminding themselves to watch it that night,” he said.

“Though that might have been something to do with the city putting on a fantastic event,” he quipped to the London audience.

Costolo also gave some insight into how he runs the company, inadvertently revealing his micro-management tendencies. He explained that every job offer that Twitter makes has to be signed off by Costolo, which seems a little excessive for more junior roles.

His staff also pore over any potential employee’s Twitter account to check it meets their criteria. For example, they would think twice about hiring someone whose Twitter account has only been active for a few weeks, as they might have only set it up to get the job rather than truly embracing the organisation and its ethos.

“I think it’s great that people use that as a measurement of how suited they are to Twitter as a company,” Costolo enthused.

This article was originally published on V3.

ClickZ Live Chicago Join the Industry's Leading eCommerce & Direct Marketing Experts in Chicago
ClickZ Live Chicago (Nov 3-6) will deliver over 50 sessions across 4 days and 10 individual tracks, including Data-Driven Marketing, Social, Mobile, Display, Search and Email. Check out the full agenda and register by Friday, Oct 3 to take advantage of Early Bird Rates!

ABOUT THE AUTHOR

Madeline Bennett

Madeline Bennett is editor of V3 and The INQUIRER. Previously, she was editor of IT Week. Prior to becoming a journalist, Madeline was an English teacher at a London secondary school. Madeline is a regular technology commentator on TV and radio, including Sky, BBC and CNN. 

View Madeline's Google+ profile

COMMENTSCommenting policy

comments powered by Disqus

Get ClickZ Social newsletters delivered right to your inbox. Subscribe today!

COMMENTS

UPCOMING EVENTS

Featured White Papers

IBM: Social Analytics - The Science Behind Social Media Marketing

IBM Social Analytics: The Science Behind Social Media Marketing
80% of internet users say they prefer to connect with brands via Facebook. 65% of social media users say they use it to learn more about brands, products and services. Learn about how to find more about customers' attitudes, preferences and buying habits from what they say on social media channels.

An Introduction to Marketing Attribution: Selecting the Right Model for Search, Display & Social Advertising

An Introduction to Marketing Attribution: Selecting the Right Model for Search, Display & Social Advertising
If you're considering implementing a marketing attribution model to measure and optimize your programs, this paper is a great introduction. It also includes real-life tips from marketers who have successfully implemented attribution in their organizations.

Resources

Jobs

    • Recent Grads: Customer Service Representative
      Recent Grads: Customer Service Representative (Agora Financial) - BaltimoreAgora Financial, one of the nation's largest independent publishers...
    • Managing Editor
      Managing Editor (Common Sense Publishing) - BaltimoreWE’RE HIRING: WE NEED AN AMAZING EDITOR TO POLISH WORLD-CLASS CONTENT   The Palm...
    • Senior Paid Search & Advertising Manager
      Senior Paid Search & Advertising Manager (Smarty Had A Party) - St. LouisCompany Description: A warm, loving, [slightly wacky] startup, we view...