Google makes Gmail's unsubscribe feature more noticeable in an effort to help email recipients fend off spam. What does this mean for marketers looking to promote their businesses via email?
Google is adding an "unsubscribe" feature to Gmail in order to help email recipients remove themselves from unwanted promotional lists.
Gmail users can find the unsubscribe button in the top right-hand corner of the header field in promotional emails. The updated feature means that users will now be able to stop emails that they do not wish to receive in a more efficient manner, rather than needing to look for the tiny opt-out option generally found at the bottom of an email.
This is what the new button looks like:
Google tells ClickZ that the unsubscribe feature in Gmail is actually not new, but this recent modification makes it more convenient for email recipients to remove themselves from these lists. Gmail users could previously already unsubscribe from unwanted messages with the "unsubscribe from this sender" link in the details dropdown. However, most found it difficult to recognize that link and ended up reporting promotional emails as spam, even though some of those emails are from legitimate senders. The modified feature should rectify that.
Although this new link seems helpful for email recipients, could it become an obstacle for marketers who are looking to promote their businesses via email? According to Google, this will not be the case, as the updated feature will ensure that businesses maintain a good sender reputation.
The rationale, says Google, is that if a certain number of people report a sender's messages as spam, Gmail's system will classify that sender as a spammer. The unsubscribe button will help email recipients define real spam and reduce spam reports on promotional emails that are legitimate.
It's still unclear how Google differentiates between promotional and non-promotional emails, because the unsubscribe button appears in some emails (including those from The New York Times and Google itself), but not others (including those from Amazon and PayPal).
Pro Rank Tracker is a cutting-edge ranking tracking tool for keeping you up-to-date with all the latest changes in the rankings of your websites and videos.
Yuyu Chen is a reporter at ClickZ. Her work has appeared in Local East Village, New York Daily News and Brooklyn Chamber of Commerce website. Yuyu received her M.A. in Business and Economic Reporting from New York University in May, 2013.
US Consumer Device Preference Report
Traditionally desktops have shown to convert better than mobile devices however, 2015 might be a tipping point for mobile conversions! Download this report to find why mobile users are more important then ever.
E-Commerce Customer Lifecycle
Have you ever wondered what factors influence online spending or why shoppers abandon their cart? This data-rich infogram offers actionable insight into creating a more seamless online shopping experience across the multiple devices consumers are using.
October 13, 2015
1pm ET/ 10am PT
November 12, 2015