Home  › Email › Email Marketing
google-logo-square

Google Updates Gmail iOS App to Compete With Apple Mail

  |  March 7, 2014   |  Comments

In an attempt to steal email client market share from Apple, Gmail messages on the updated iOS app will be pre-fetched and synced to improve user experience.

After adding a prominent "unsubscribe" button to Gmail to make it easier for users to get rid of unwanted marketing emails, Google has now updated its Gmail iOS app to improve user experience and compete with Apple iOS mail.

According to Google, Gmail messages on the iOS app will be pre-fetched and synced. That way, when users open the app, they can access the same content immediately as shown in mail.google.com – no pauses while waiting for the inbox to refresh.

To experience this updated feature, Gmail users have to turn on the background app refresh options in general settings, as well as notifications for the app itself on the phone, as shown below:

gmailiosphoto

"It's clear that Google wants to enhance the user experience, make the Gmail app more sticky, and steal email client market share from Apple, which may have an effect on marketers in the long run," says Tom Sather, senior director of email research at Return Path, an email analytics company.

According to data from Return Path, the majority of emails read on smartphones are read within Apple iOS mail, compared to less than 2 percent within the Gmail mobile app.

"By improving the user experience by pre-fetching messages and then notifying users of new Primary messages, Gmail users are more likely to check mail in the Gmail app, as opposed to within iOS Mail," Sather tells ClickZ.

In addition, this updated iOS app feature supports sign-in across all Gmail services and products, including Maps, Drive, and YouTube. When users log in to one service, they are automatically signed in to all. From a marketer's perspective, Sather says that Google linking sign-ins with other services aims to increase email functionality for both users and email marketers.

"Marketers can already take advantage of Quick Actions to track shipments, view orders, and more. This may be one step needed to incorporate dynamic content in emails - like voice-guided navigation, for example," Sather says. "If anything, it will give Google more data on its users so they can deliver not only better search results, but also deliver more relevant ads within the Promotional tab in Gmail."

ClickZ Live New York What's New for 2015?
You spoke, we listened! ClickZ Live New York (Mar 30-Apr 1) is back with a brand new streamlined agenda. Don't miss the latest digital marketing tips, tricks and tools that will make you re-think your strategy and revolutionize your marketing campaigns. Super Saver Rates are available now. Register today!

ABOUT THE AUTHOR

Yuyu Chen

Yuyu Chen is a junior reporter at ClickZ. Her work has appeared in Local East Village, New York Daily News and Brooklyn Chamber of Commerce website. Yuyu received her M.A. in Business and Economic Reporting from New York University in May, 2013.

COMMENTSCommenting policy

comments powered by Disqus

Get ClickZ Email newsletters delivered right to your inbox. Subscribe today!

COMMENTS

UPCOMING EVENTS

UPCOMING TRAINING

Featured White Papers

Google My Business Listings Demystified

Google My Business Listings Demystified
To help brands control how they appear online, Google has developed a new offering: Google My Business Locations. This whitepaper helps marketers understand how to use this powerful new tool.

5 Ways to Personalize Beyond the Subject Line

5 Ways to Personalize Beyond the Subject Line
82 percent of shoppers say they would buy more items from a brand if the emails they sent were more personalized. This white paper offer five tactics that will personalize your email beyond the subject line and drive real business growth.

WEBINARS

Resources

Jobs

    • Customer Service Consultant
      Customer Service Consultant (Bonner and Partners) - Delray BeachBonner & Partners: Full-time Customer Service Consultant Position Who we are...
    • Financial Editor
      Financial Editor (Confidential) - DurhamSIX FIGURE EDITORS WANTED: To enforce lofty NEW editing standards. Easy Conditions Unlikely. Promotion and...
    • Information Processing Specialist
      Information Processing Specialist (Agora Inc. ) - BaltimoreInformation Processing Specialist – The IP specialist position ensures the successful...