A joint report from Bizo and Oracle Marketing Cloud shows email marketing isn’t enough when it comes to nurturing leads and suggests marketers should develop multi-channel strategies instead.
Lead nurturing is a critical strategy for engaging prospects and guiding them toward purchase. But in today's connected world, email isn't enough and marketers need to optimize lead nurturing with a multi-channel strategy, according to a new report from marketing platform Bizo and Oracle Marketing Cloud.
The report, "The State of B2B Lead Nurturing," reveals that B2B companies are making significant investments in lead nurturing programs. According to the study, more than 90 percent of marketers have lead nurturing programs, and just 36 percent claim that less than a quarter of their budget has been allocated to this marketing approach.
But while most marketers surveyed say they use email marketing as a key strategy for nurturing existing leads and increasing sales, the report shows the channel has serious limitations:
In addition, close to 80 percent of marketers surveyed say their email open rates are less than 20 percent on average. And 45 percent think that email marketing converts only one-fourth of known contacts to qualified leads.
Email marketing's ineffectiveness aside, the development of marketing automation technology should also drive marketers to adopt a multi-channel strategy, according to the report.
Marketing automation platforms initially focused on email marketing, but the technology has quickly provided new possibilities to reach both existing and new consumers "across a variety of digital channels," says the report.
So what other channels should marketers use in addition to email? In order to reach prospects and nurture leads, half of marketers believe paid search is a valuable tool, while 44 percent think display retargeting is useful. Another 51 percent believe social media can be an effective nurturing strategy.
What channels do you find most useful in nurturing your prospects?
Join the Industry's Leading eCommerce & Direct Marketing Experts in Chicago
ClickZ Live Chicago (Nov 3-6) will deliver over 50 sessions across 4 days and 10 individual tracks, including Data-Driven Marketing, Social, Mobile, Display, Search and Email. Check out the full agenda and register by Friday, August 29 to take advantage of Super Saver Rates!
Yuyu Chen is an Editorial Intern at ClickZ. Her work has appeared in Local East Village, New York Daily News and Brooklyn Chamber of Commerce website. Yuyu received her M.A. in Business and Economic Reporting from New York University in May, 2013.
The Marketer's Guide to Customer Loyalty
Customer loyalty is imperative to success, but fostering and maintaining loyalty takes a lot of work. This guide is here to help marketers build, execute, and maintain a successful loyalty initiative.
The Multiplier Effect of Integrating Search & Social Advertising
Latest research reveals 68% higher revenue per conversion for marketers who integrate their search & social advertising. In addition to the research results, this whitepaper also outlines 5 strategies and 15 tactics you can use to better integrate your search and social campaigns.
September 23, 2014